Penske Toyota

Penske Toyota is run by a bunch of incompetent people. You can make an appointment for a simple oil change at 10 am and you won't leave the dealer until 3pm. Not only that, the workers here all have a bad You can make an appointment for a simple oil change at 10 am and you won't leave the dealer until 3pm. Not only that, the workers here all have a bad attitude. Like they don't wanna work in customer service. They should really work on their customer service. If it wasn't for penske buying good reviews, this place would have a zero star hands down. I really hope this helps people stay away from this business. More

Buen servicio pero en mi servicio anterior me dieron un status de evaluación de mi carro y ahora no lo hicieron status de evaluación de mi carro y ahora no lo hicieron More

Great customer service. All info given made everything easy and quick. easy and quick. More

Professional and good service rendered by the employee towards the customer. towards the customer. More

Great service as always, it is why I never go anywhere else with my car. else with my car. More

Hassle-free and friendly staff! Rick was awesome! Vu was thorough. I went in and told them what I needed and they worked with me to fit my budget and requests. I will be recommending friends and families fo thorough. I went in and told them what I needed and they worked with me to fit my budget and requests. I will be recommending friends and families for sure! More

Best service department in all of socal!! I highly recommend you ask for Jerry Guzman, he was my service advisor and he kindly answered all my questions. Amazing and professional customer service. Wil recommend you ask for Jerry Guzman, he was my service advisor and he kindly answered all my questions. Amazing and professional customer service. Will be coming back. More

I went in for my 20k maintenance and he took care of me. He was very friendly and knowledgeable. I will definitely be coming back again. He was very friendly and knowledgeable. I will definitely be coming back again. More

Very helpful caring and understanding great customer service answered all my questions was nice and polite made me feel my vehicle is In good hands service answered all my questions was nice and polite made me feel my vehicle is In good hands More

I always have a great experience at Toyota of Downey ! Great and friendly service , they go out of their way to help me with any questions or service needs 😀 Eddie and Sheila are the best ! Great and friendly service , they go out of their way to help me with any questions or service needs 😀 Eddie and Sheila are the best ! More