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Penske Toyota

Downey, CA

4.8
1,633 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,633 Reviews of Penske Toyota

August 23, 2021

Dan is the man! He helped me get the truck that I’ve been wanting for a while now. Even with a shortage of inventory, they helped me reach a deal. Great service and professionalism! 10/10 would recommend. More

by Diego.o.hernandez14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 24, 2021 -

Penske Toyota responded

Thank you for the outstanding review, Diego! We are so glad to see that you were able to find the perfect new truck! We appreciate your recommendation as well. Congratulations on your purchase; you're always welcome at Penske Toyota of Downey!

August 23, 2021

WORST DEALER FOR SERVICE IN LA PERIOD ! IVE BEEN TO DIFFERENT DEALERS FOR MY CAR SERVICE AND BY FAR THIS ONE IS THE WORST ONE! I MADE SERVICE APPOITMENT AT 10:30 AM AND THEY GAVE ME MY CAR AT 4:00 PM More

by cahlaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ISIDRO , CESAR
Aug 25, 2021 -

Penske Toyota responded

Hello, I appreciate you taking the time to share your feedback and would like the opportunity to discuss the length of time you waited for your service to be completed. Can you please send your contact information to me at eswanenburg@socalpenske.com? I look forward to hearing from you. Eddie Swanenburg President & General Manager Penske Toyota of Downey (562) 904-5692 eswanenburg@socalpenske.com

August 22, 2021

Excellent service, and excellent customer service, I had the best customer service rep, her name was Nancy. She was very helpful, and explained everything, to my understanding. Even when I call later, and m More

by stacyrr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Velasco
Aug 22, 2021 -

Penske Toyota responded

We are so glad that we had the opportunity to work with you! Thanks so much for choosing Penske Toyota of Downey! We look forward to continuing to serve you in the future!

August 22, 2021

This dealer was very professional and Jerry Guzman took very good care of me. More

by Spanky621164
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Guzman
Aug 23, 2021 -

Penske Toyota responded

Hi there, It is wonderful to know that our team were very professional and took good care of you. Thank you for choosing Penske Toyota of Downey and we look forward to working together in the future.

August 22, 2021

Everyone is always super helpful, kind, and fair. They have my best interest at heart. More

by Blake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Aug 23, 2021 -

Penske Toyota responded

Hi Blake, We are happy knowing that our team have your best interests at heart. At Penske Toyota of Downey we appreciate the opportunity to work with you. We hope to continue to assist with all of your future automotive needs.

August 21, 2021

Quick friendly awesome service kind understanding needs helpful kind happy More

by lmize1599
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen,Dan, Manny
Aug 22, 2021 -

Penske Toyota responded

We appreciate you choosing Penske Toyota of Downey and are proud to have you as a customer. Thanks for the great review!

August 20, 2021

Friendly and efficient. They took my vehicle in quickly and were very professional and kind and called me right away once it was done. Very happy with the service More

by Mrinked86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Aug 20, 2021 -

Penske Toyota responded

Thank you! We're happy to learn that you had an overall positive experience with us. We look forward to working with you again!

August 20, 2021

I love Penske Toyota, The administration and communication was great. The body shop did excellent work on my Camry. They answered every question I had. I highly recommend Penske Toyota in Dow More

by mjolet2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Aug 20, 2021 -

Penske Toyota responded

We can't thank you enough for your positive review! We're glad that you went home happy! Take care.

August 19, 2021

Ceaser was very helpful, kind and very friendly. He made my trip to Toyota a great experience. More

by richardarzate22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ceaser Arzate
Aug 20, 2021 -

Penske Toyota responded

Hi Richard, Thank you for your positive review, We are thrilled you had a helpful, friendly and great experience with our Team here at Penske Toyota of Downey. We are looking forward to your next visit with us here for any of your future automotive needs.

August 12, 2021

The best Toyota service dealers in Orange County. The only dealership I take my car to “Penske Downey.” More

by Hoopitreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iven Vargas
Aug 13, 2021 -

Penske Toyota responded

That's wonderful to see! We are so happy to learn that Penske Toyota of Downey has earned your loyal business. We look forward to working with you again.

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