Penske Toyota

Sheila (Service Manager) and staffs are always helpful and professional with their customer service. They are very knowledgeable and always treating my family and I with comfort to know that our truck is and professional with their customer service. They are very knowledgeable and always treating my family and I with comfort to know that our truck is always in good hands. Much respect and xxxxxxto them for their great work and hospitality. Go Sheila and Penske Toyota of Downey!! More

Super fast service. I came in expecting a half day and they called me in 45 minutes. Really nice and organized. I also didn’t wait long for my car to be brought to me. they called me in 45 minutes. Really nice and organized. I also didn’t wait long for my car to be brought to me. More

Great service! Quick and easy oil change. Got Bach to me the same days and had no issues getting a hold of my service advisor. the same days and had no issues getting a hold of my service advisor. More

Absolutely loved the experience. Ruben was super helpful and explained all my options very well. It was my first time purchasing a car so I was very nervous but he helped me understand the whole process. He and explained all my options very well. It was my first time purchasing a car so I was very nervous but he helped me understand the whole process. He was very professional and listened to all my questions and answered with no hesitation. Christian the financial manager was also very helpful in explaining everything. I’m so glad this dealer was my first choice! Left with the car I wanted and fell in love with! More

Very nice and polite service technician got my vehicle in and out like promised very happy I have more work that needs to be done and I will be coming back to have it serviced their and out like promised very happy I have more work that needs to be done and I will be coming back to have it serviced their More

The Penske Team is awesome!!! I was advised every step of the way in what to expect. They went above and beyond, from my experience they always do! the way in what to expect. They went above and beyond, from my experience they always do! More

Alex Ramirez was friendly and very helpful he helped us to get a good deal on our car parts I come to this location because they don’t pressure you on purchasing anything they let you know what you need an to get a good deal on our car parts I come to this location because they don’t pressure you on purchasing anything they let you know what you need and you make the choice More

Really good service and excellent employees thanks Parts service good customer service was faster job and I recommend to my friends . Dealer Penske Toyota thanks Parts service good customer service was faster job and I recommend to my friends . Dealer Penske Toyota thanks More

Went to 2 other Toyota Dealers in my area and the only help I was given was an 800 number to call. Now I decided to give Penske Toyota of Downey a try. So much more helpful then the first 2 dealers. She help I was given was an 800 number to call. Now I decided to give Penske Toyota of Downey a try. So much more helpful then the first 2 dealers. Sheila was a big help. Still too early but my repairs have not started yet but have been ok’ed thru Toyota. Waiting for a call back when I’m scheduled to come back. More

I am always pleased with the service thats provided by the technicians and the great customer service in the office I will always be greatfull for all they do to keep my vehicles in top shape. the technicians and the great customer service in the office I will always be greatfull for all they do to keep my vehicles in top shape. More