Penske Toyota

The service I received was an awesome especially from Sheila She always goes the extra mile to please her customers. As well as the service advisor she was so friendly and the technician was very pleasan Sheila She always goes the extra mile to please her customers. As well as the service advisor she was so friendly and the technician was very pleasant More

I purchased my vehicle ay Downey Penske in 2014 and have been getting my maintenance there ever since. The scheduling system is great, the staff are friendly and knowledgeable and the facility is always cle been getting my maintenance there ever since. The scheduling system is great, the staff are friendly and knowledgeable and the facility is always clean. I enjoy going there! More

We are very satisfied with the job that they do on both of our RAV4’s. They are very friendly. The waiting room and restroom are very clean. of our RAV4’s. They are very friendly. The waiting room and restroom are very clean. More

Best experience ever. The agents are so helpful always looking out for way to help you. This was my 1st time going for a oil change. Good experience looking out for way to help you. This was my 1st time going for a oil change. Good experience More

Excellent and cortecius muy atenta la.muchacha que me atendió. Muchas gracias Te sientes bien. Cuando te atienden bien😉y los recomendare desde siempre gracias atendió. Muchas gracias Te sientes bien. Cuando te atienden bien😉y los recomendare desde siempre gracias More

They were prompt ! The service rep. Nancy Velasco was very courtesy and professional. Will take my car to Penski Toyota in future!Would recommend your service department to family and friends. very courtesy and professional. Will take my car to Penski Toyota in future!Would recommend your service department to family and friends. More

Prices for services can be better during this pandemic. I did wait about 7 min in front of a cubicle to pick up my car before someone actually asked me if I had been helped. did wait about 7 min in front of a cubicle to pick up my car before someone actually asked me if I had been helped. More

I scheduled my service appointment with Alex Ramirez for my Tacoma truck. He never fails to provide the best customer service always explaining what my truck will need for maintenance make sure I’m updated my Tacoma truck. He never fails to provide the best customer service always explaining what my truck will need for maintenance make sure I’m updated with everything, Which is something you don’t get to often. Penske Toyota Downey has outstanding staff,Keep up the good service. More

Great customer service. Nancy was extremely helpful and courteous. She went the extra mile to help me and give me the necessary information regarding my case. I will definitely recommend to family and frie courteous. She went the extra mile to help me and give me the necessary information regarding my case. I will definitely recommend to family and friends. More

Worst customer service !!! I arrived at the dealership at 7:05pm and they had a RAV4 TRD. so I was ready to get it, after waiting a couple of minutes Beto approached us and he s I arrived at the dealership at 7:05pm and they had a RAV4 TRD. so I was ready to get it, after waiting a couple of minutes Beto approached us and he said that they where closing and all the cars will be locked and basically he did't wanted to sell a car.... Told him I'm ready to buy right now !!! this is the car that I been looking for lets do this !!! paying cash for it.... he told me we are closed so come back tomorrow???? guess what?? I'm not going back ever !!!! Called the General Sales Manager... left message and no call back. BAD SERVICE ...... More