Back

Penske Toyota

Downey, CA

4.8
1,490 Reviews

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,490 Reviews of Penske Toyota

January 12, 2021

I’ve been going to Penske Toyota of Downey for over 10 years. Every part of my experience there, from scheduling an appointment, making a purchase, maintenance and repair has been great. Their staff is kn More

by 03Marine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linh Lam, Thomas Arthur, Lorena Villegas
Jan 13, 2021 -

Penske Toyota responded

Marine, thanks for the positive review and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Linh, Thomas, and Lorena went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

January 10, 2021

Professional services Excellent ,Knowledge ,fast and Professional services Excellent ,Knowledge ,fast and friendly sell man This is the first time I buy a car that took me less tan an hour and very ha More

by Haido51
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linh Lam, Sean Weaver, Jennifer Norsworthy
Jan 11, 2021 -

Penske Toyota responded

Thank you for taking the time to write a positive review! We are glad to hear Linh, Sean, and Jennifer was able to help you find a great new ride and were able to make your overall experience at our dealership excellent. If you ever need help with your first new ride, feel free to give us a call!

January 09, 2021

Awesome experience every time I visit this dealership , customer service is really good and knowledgeable Yes I will recommend this dealership to anybody, they are honest and always doing the xtra mile More

by tico562
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant / Sheila V.
Jan 10, 2021 -

Penske Toyota responded

Thank you for visiting Penske Toyota of Downey. We are happy to know that you enjoyed our services. We look forward to working with you again.

January 07, 2021

My experience at Penske Toyota was very satisfying. Everyone from the person greeting me at my car to the service tech who explained everything that was done and taking with the service manager were kn More

by iggyhere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben, Bernice & SHEILA
Jan 08, 2021 -

Penske Toyota responded

Hi there, thanks for the kind words! We're glad to hear our team has given you exceptional service. We appreciate your business and hope to see you in the future.

January 05, 2021

Good service, walked in with pre-qualification from Capital One and with no hassle, drove off with the car I wanted in no time.i would recommend if you have good credit. More

by JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Andrade
Jan 06, 2021 -

Penske Toyota responded

Thank you for the kind review! We are glad that you had a wonderful experience with our Sales Department. Congrats on your new ride!

January 02, 2021

Met with Linh Lan on 12/29/20 and purchased our 2021 Toyota Highlander Platinum AWD. He was very thorough, quick and so efficient. Amazing salesman and experience in which I would definitely go back to More

by xxxJL21xxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linh Lan
Jan 03, 2021 -

Penske Toyota responded

Congratulations on your Toyota Highlander Platinum AWD. Thanks for your great feedback for Linh. We look forward to helping you out again at Penske Toyota of Downey!

December 30, 2020

Excelente servicio y amabilidad los vendedores súper atentos y a todo momento te ayudan con tus preguntas la verdad 100% recomendable y por su puesto los carros muy bonitos More

by Jfnoriega75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Dec 30, 2020 -

Penske Toyota responded

Thank you so much for sharing what an excellent experience you had working with our team at Penske Toyota of Downey. Thanks for the recommendation and happy driving!

December 27, 2020

Service Advisor missed to contact personnel to return my car on time, after completing paperwork. Honest mistake, but negligent. Overall, service timing was on point. More

by flor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant P.
Dec 27, 2020 -

Penske Toyota responded

Hi Flor, We appreciate your input. Glad to learn that we hit the mark this time for your service visit at Penske Toyota of Downey. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 27, 2020

Good costumer service i recomend the place of Downey i will come back soon again for a service and parts to my car happy holidays!!! More

by Cesar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esteban arias
Dec 28, 2020 -

Penske Toyota responded

Cesar, thanks for taking to share your experience with Esteban! We appreciate your positive feedback, and we look forward to working with you for years to come!

December 21, 2020

I’ve been going to Penske Toyota for years now. My service advisor Diego always takes excellent care of me and my vehicle. All my service needs are done quickly and professional. Thanks Diego and Pens More

by Ken-ito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Ferrer
Dec 22, 2020 -

Penske Toyota responded

Hi Ken, thank you for the five-star review! We are glad to hear you're satisfied with the high level of customer service you received with Diego and with your repairs! We appreciate your positive feedback, and we look forward to working with you for years to come!

...
115
...