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Penske Toyota

Downey, CA

4.8
1,490 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,490 Reviews of Penske Toyota

February 20, 2021

Been coming here for years. Honest service dept they offer free multi inspection let you know what’s happening with your car so u start planning for future repairs. Prices are comparable to independent More

by La.b.ball.fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esteban and Alex are the best advisors
Feb 21, 2021 -

Penske Toyota responded

Thank you for the great review! We are so pleased to see that we have earned your loyal business! If Penske Toyota of Downey can do anything else for you, please be sure to let us know.

February 17, 2021

The perfect place to buy my new car with excellent and honest help at fair price from Lyn. He is so knowledgeable and helpful and a bonus was working with Zisrael in finance making paperwork so easy. I More

by AllanRav
Recommend Dealer
Yes
Employees Worked With
Lyn/Lin
Feb 18, 2021 -

Penske Toyota responded

Thanks for the great review! We're glad to hear your experience was positive. We hope you consider us again.

February 13, 2021

In all the years we’ve known Thomas, his professionalism, Customer Service is priceless. We thank you Thomas. This young generation could learn a thing or two from you! Mrs Blackmon More

by Blackmon.maria10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas, Jennifer Norsworthy
Feb 15, 2021 -

Penske Toyota responded

Maria, thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Thomas. We appreciate the positive feedback, and we are looking forward to seeing you in the future at Penske Toyota of Downey!

February 13, 2021

Great Customer Service, really good car service and affordable plans. Alex was si friendly and honest letting me now about affordable plans prices, Thanks Alex. More

by joseguz35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Feb 14, 2021 -

Penske Toyota responded

Thank you for taking the time to share the affordable experience you had with our Service Department at Penske Toyota of Downey. If there is anything else we can be of assistance with, please do not hesitate to reach out.

February 13, 2021

Great service, great customer service! Great prices! Always a good experience and actually don't mind going into the dealer to get work done. Great staff!! More

by Trump2024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Potter
Feb 14, 2021 -

Penske Toyota responded

Thank you for the excellent review! We are pleased to see that the Penske Toyota of Downey team exceeded your expectations. Please come back at any time.

February 11, 2021

I have been a client of Penske Toyota of Downey for 14 years now and they have always excelled in expertise and customer service. Thank You! More

by Homer L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Feb 12, 2021 -

Penske Toyota responded

Hi Homer, we greatly appreciate your outstanding review. We are so pleased to have provided you with such a positive experience with Alex in our Service Department. We sincerely value your business and look forward to your next visit to Penske Toyota of Downey!

February 08, 2021

I was at Toyota Downey, service dept on friday afternoon. Really long " appt " line but it went quickly. Juan was the service person that helped me. Very professional, kind and knowledgeable. Also, I was ha More

by Cortiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
Feb 09, 2021 -

Penske Toyota responded

Cortiz, thanks for taking the time to write a review. We're glad to hear you're satisfied with the high level of customer service you received with Juan and with your repairs! We greatly appreciate your positive feedback, and we look forward to working with you for years to come at Penske Toyota of Downey.

February 06, 2021

My whole experience at Penske Downey was amazing. Danish was highly recommended by family members and he didn’t disappoint. Not only did he give us a great deal on our RAV4 but he also made sure that he wal More

by Lulu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danish Khan
Feb 07, 2021 -

Penske Toyota responded

Thank you so much for your feedback! We are glad to see that you enjoyed your sales experience here at Penske Toyota of Downey!

February 03, 2021

I was quite satisfied with my experience with Penske. I received the truck I desired and felt the sales manager, Mr Linh Lam was professional, friendly and efficient. More

by Tafoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Feb 04, 2021 -

Penske Toyota responded

Thank you for taking the time to write a review. We're glad to hear you are satisfied with the high level of customer service you received with Linh, and with your purchase. We hope you continue to love your new truck, and we look forward to taking care of any of your auto needs in the future at Penske Toyota of Downey.

February 01, 2021

Great experience with this dealership Rick Burgess was awesome and knowledgeable and funny too! The finance team Was informative and easy to talk to as well. I’d recommend this dealership sales person Ri More

by Brizesfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Burgess
Feb 02, 2021 -

Penske Toyota responded

Hi there, thank you so much for the kind words with Rick and our team! We're glad to hear your experience was positive. We truly appreciate your continued support and hope to see you again.

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