Penske Toyota

Was called on Sunday and told parts they ordered for my truck on Wednesday where in and that they could be installed on Tuesday. Got there and guess what, NO PARTS had to leave truck there ALL day for som truck on Wednesday where in and that they could be installed on Tuesday. Got there and guess what, NO PARTS had to leave truck there ALL day for something that was scheduled and should have only taken an hour!!!!!!! More

I brought my car in for service and Johnny Jimenez helped out with all my concerns. His efforts to find the best solution is very much appreciated! out with all my concerns. His efforts to find the best solution is very much appreciated! More

Awesome dealership and I’m going to recommend to my family and friends if they need to buy a new or used vehicle love this place! family and friends if they need to buy a new or used vehicle love this place! More

I have the best experience with the dealer and with the personal that work there they are very professional and friendly I recomend you will be very satisfied personal that work there they are very professional and friendly I recomend you will be very satisfied More

the person that helped me and is my go to guy for any questions about my car is Albert. he has amazing customer service and is friendly and cares about what you need and always goes above and beyond his questions about my car is Albert. he has amazing customer service and is friendly and cares about what you need and always goes above and beyond his work. he really cares about the guests Penske Toyota of Downey would not be what it is with out the amazing and hard working staff. thank you Albert and thank you everyone for always giving me the best service possible! More

I give 5 stars. I think they have the best costumer service. Always respectful and willing to help. They always try to make costumers happy and give the best deals. Keep up the good work. Especially service. Always respectful and willing to help. They always try to make costumers happy and give the best deals. Keep up the good work. Especially Ceaser Arzate! More

Great customer service. I took my truck for an oil change. They did a great job. Berenice was very helpful. She offered me a service plan that was a good deal for me. change. They did a great job. Berenice was very helpful. She offered me a service plan that was a good deal for me. More

Well I will like to thank all the staff for there service. They were very kind in helpful. They knew what the care needed it and help me. service. They were very kind in helpful. They knew what the care needed it and help me. More

I always have a great experience when I go to Penske Toyota in Downey my Service Writer Richard Tee is taking care my service needs for years. Sheila Vasquez does a tremendous job take care of the Servi Toyota in Downey my Service Writer Richard Tee is taking care my service needs for years. Sheila Vasquez does a tremendous job take care of the Service Dept as well as no matter how busy she is takes time to come over and say Hello Mr.Constancio how are good to see you. That’s makes at person and especially a customer feel valued and appreciated. Thank you More

This is for Richard in the service dept. If you ever need to get ur car serviced take it to richard. He will take care of you and make sure all your concerns are addressed. Top notch customer service. As far to get ur car serviced take it to richard. He will take care of you and make sure all your concerns are addressed. Top notch customer service. As far as the rest of the dealership i cant really say since my experience was only with the service dept. More