Penske Toyota

I brought my truck in for the routine maintenance. Was told when I arrived that this service was no longer covered but I could purchase the service package (4 maintenance appointments). I decided i would told when I arrived that this service was no longer covered but I could purchase the service package (4 maintenance appointments). I decided i would since the price was a little more than what the one service would cost me. I asked if they could recalibrate the TSS in my truck since the warning lights have been going off when it rains or there is condensation but only since I had my windshield replaced. They told me that it would cost me over $400 because it was very “labor intensive” I opted out so that I could find a dealer that could do it cheaper. Anyway, after all of my service was done, they returned my truck to me dirty even though I asked for a wash. This was not the first time this happened. I’m regretting buying the service package from here and should have gone elsewhere. More

Jesse is very professional and provides excellent customer service to his customers. Very knowledgeable and thorough. Five star individual and service goes the extra step to satisfy customers. customer service to his customers. Very knowledgeable and thorough. Five star individual and service goes the extra step to satisfy customers. More

Great customer service! I’ve been a loyal customer for a few years now. They are kind and respectful. Their prices are reasonable. That’s why I keep coming back! few years now. They are kind and respectful. Their prices are reasonable. That’s why I keep coming back! More

Very helpful in : information, safety, professional courtesy and a pleasant visit. Alex Ramirez has a charming personality and is adverse in his job , I would highly recommend your dealership to my f courtesy and a pleasant visit. Alex Ramirez has a charming personality and is adverse in his job , I would highly recommend your dealership to my friends and friends. Thank You More

Linh Lam listened to what i was searching for, and was efficient, and honest! He explained everything as we went thru the leasing process , and made sure I understood! I will return to this dealership be efficient, and honest! He explained everything as we went thru the leasing process , and made sure I understood! I will return to this dealership because of Linh. More

I had a positive experience with this dealership.Staff I had a positive experience with this dealership. Staff is helpful. I’d recommend the service dept to friends. I didn’t have to wait long and the I had a positive experience with this dealership. Staff is helpful. I’d recommend the service dept to friends. I didn’t have to wait long and they were done with my car sooner than expected. More

They were very professional and kind. The workmanship on the vehicle was Awesome!!! When I received the vehicle back, it look as good as new. the vehicle was Awesome!!! When I received the vehicle back, it look as good as new. More

Very friendly & accomodating! Informed me every hour regarding the status of the service! The service advisor works great! Only yhe time of service works longer than before! I don’t know why, it took me regarding the status of the service! The service advisor works great! Only yhe time of service works longer than before! I don’t know why, it took me 3 hrs. Maybe, there were lots of customers at that time! All in all 5 stars! More

Good service team and sales team went above and beyond for me . Thank you for everything and I would recommend this dealer to friends and family. for me . Thank you for everything and I would recommend this dealer to friends and family. More

Not professional. Poor service.Went in for fuel pump Not professional. Poor service. Went in for fuel pump recall. First of all, the "appointment line greeter" did not even speak to me in English. I had Not professional. Poor service. Went in for fuel pump recall. First of all, the "appointment line greeter" did not even speak to me in English. I had to tell him TWICE that I did not speak Spanish. What does that tell you about their preferred clientele? And oh by the way, did they tell you when you made the appointment to come in with less than a half tank of gas? NO THEY DID NOT! Had I know I would not have filled up before I went in. I LEFT because I really could not afford for them to dump a half a tank of gas. Even though I bought (not leased) my car here, they let me know they do not want my business so I won't be returning. (did not work w/mgt but had to check in order to submit) More