Back

Penske Toyota

Downey, CA

4.8
1,492 Reviews

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,492 Reviews of Penske Toyota

May 24, 2021

The best service advisor is Thomas Arthur I consider him family and a dear friend at Toyota in Downey. He always goes above and beyond and I always recommend him to family and friends! More

by Mrs. Myra Hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
May 25, 2021 -

Penske Toyota responded

Myra, thank you so much for the positive review of Penske Toyota of Downey! Thomas will be very happy to learn about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

May 22, 2021

good atitute & rerspect to any customersmechanic do a good atitute & rerspect to any customers mechanic do a good job on time nice when they talking to customer good atitute & rerspect to any customer More

by luan nguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
richard steve
May 23, 2021 -

Penske Toyota responded

Hi Luan, Thank you for your positive feedback. Your satisfaction means everything to us, so we are delighted to hear about your recent experience with our service department. Thank you for choosing Penske Toyota of Downey and we hope to continue to assist with all of your future automotive needs.

May 22, 2021

They left my car looking new couldnt be more happier i love my car and the job they've done to it hate that it took forever ugh! Overall satisfied More

by hernvero
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
May 24, 2021 -

Penske Toyota responded

We are pleased to hear you had such a positive experience with us, David! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road at Penske Toyota of Downey!

May 18, 2021

Whenever I bring my car here to get serviced, I’m never disappointed. Albert Arauz always takes the best care of us and our vehicles! More

by mrsjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Arauz
May 19, 2021 -

Penske Toyota responded

We will be sure to thank Albert for ensuring you were well taken care of at Penske Toyota of Downey. See you again next time at the next service milestone!

May 17, 2021

Service department is friendly , fast and the staff is very puntual taking care of there customers, Penske Toyota Downey is where I will Remain taking my car More

by Jlbaraj84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Silva
May 18, 2021 -

Penske Toyota responded

Hi there, Thank you for your positive review. We are pleased to hear that your recent experience with our service department was timely and friendly. Thank you for choosing Penske Toyota of Downey and we look forward to your next visit.

May 16, 2021

Excellent service all around especially the general manager -Ed Swanenburg! Thank you for your consistent timely service and kindness! it’s always very much appreciated! More

by danielterrazas9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esteban
May 17, 2021 -

Penske Toyota responded

Thank you for the wonderful review, Daniel! We love knowing that you received kind and quick customer service during your visit. We hope to see you again here at Penske Toyota of Downey.

May 13, 2021

The Service was great! The people are very friendly and professional. The prices are reasonable. I would definitely recommend this dealership to all my friends and family. More

by consuelosalas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Velasco
May 14, 2021 -

Penske Toyota responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, therefore we are pleased to hear that our team were friendly and professional while providing great service. We appreciate your recommendation. Thank you for choosing Penske Toyota of Downey and we hope to see you again.

May 12, 2021

Sheila Vasquez rocks! She is second to none in customer services! We all need more Sheila’s in the world! Thanks for all you do! More

by Mike.Sheelor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheila Vasquez
May 13, 2021 -

Penske Toyota responded

Thank you for the wonderful review, Mike! Sheila was happy to assist you with everything. We hope to see you again in the future to help you with any of your automotive needs.

May 06, 2021

Great on time service appointments, jobs finished by the estimated time frame, very friendly, knowledgable staff, text and e-mail sent to inform you your car is ready, free carwash too! More

by Happy traveler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant
May 07, 2021 -

Penske Toyota responded

Hello there, Thank you kindly for your five star review and sharing your positive feedback. We are thrilled that you experienced such friendly, knowledgeable and communicative service with us here at Penske Toyota of Downey. We are looking forward to assisting you again for any future automotive needs.

May 05, 2021

VERY satisfied. With today's visit. A front noise was the reason for my visit today 5/4. Spoke with Shirley supervisor she was very knowledgeable and fast service. Thank you More

by mayraclown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shirley
May 06, 2021 -

Penske Toyota responded

Thank you for taking the time to leave a review for us at Penske Toyota of Downey. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

...
108
...