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Penske Toyota

Downey, CA

4.8
1,492 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,492 Reviews of Penske Toyota

June 30, 2021

My experience with Penske Toyota of Downey began with an email to their sales department asking if they had a 2021 Prius Prime in stock and what the best out-the-door price they could offer me on it. Danish More

by Vincent Gu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danish Khan
Jul 02, 2021 -

Penske Toyota responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with our Sales Department and to know that our Sales Team provided great customer service. We value your business at Penske Toyota of Downey, and if you need anything else please let us know. Enjoy your 2021 Toyota Prius Prime!

June 28, 2021

Checking is fast and easy! the car was ready on time! And check out was done via text. Yes, I would recommend Toyota Penske in Downey More

by JohnRebecca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ramos
Jun 30, 2021 -

Penske Toyota responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with our Service Department at Penske Toyota of Downey, and we appreciate you recommending us!

June 23, 2021

Staff are always friendly and helpful. I have visited this place for years and I’m glad you are able to help me. I appreciate it. More

by adautogrrr7@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Jun 23, 2021 -

Penske Toyota responded

We strive for excellent reviews like yours, which is always our goal. Thank you for taking the time out of your busy day to recognize us at Penske Toyota of Downey.

June 22, 2021

Courteous, attentive, prompt. Notified me of required service and followed thru. More

by svelasq.sylvia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia Vasquez, service representative
Jun 23, 2021 -

Penske Toyota responded

Thank you for the positive star rating. Penske Toyota of Downey appreciates your business. We are glad your experience was courteous, attentive, and prompt.

June 17, 2021

From the moment I walked into the body shop, I was greeted with exceptional professionalism. The body work done on my car was excellent. The paint job was immaculate. My car looks brand new and you c More

by Karineh G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, karina, Lupe, Sebouh and Dona.
Jun 19, 2021 -

Penske Toyota responded

Thank you for taking the time to share your great experience at our Service Department with us. We are glad to know that you received wonderful customer service. We hope to see you again here at Penske Toyota of Downey.

June 16, 2021

I always receive great service on my tacoma truck, thank you Richard T. For taking such great care of my vehicle and for such great customer service. More

by TinaM112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard T.
Jun 17, 2021 -

Penske Toyota responded

Thank you for your review! We are glad you had a 5-star experience here at Penske Toyota of Downey!

June 10, 2021

I had a great experience purchasing my new RAV4 hybrid from Danish at Downey Penske Toyota. Danish was extremely helping explaining the process along the way. He was transparent about all the information More

by triciaarellano77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danish
Jun 13, 2021 -

Penske Toyota responded

Thanks for your praise and kind comments about our team. Our team strives to deliver an excellent buying experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 10, 2021

Awesome. Fast efficient and professional. I got my car back the same day. They washed it and fixed everything. Great service. I highly recommend them on any service you need. More

by boatpull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Jun 12, 2021 -

Penske Toyota responded

Thank you for your review! Our team was happy to take care of you. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

June 03, 2021

Bought a 2021 Toyota Tacoma from Rick burgess great experience got me what I was looking for at a time when Tacoma’s are scarce on the market . Great service from top to bottom highly recommend Rick if More

by Rich3913
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Burgess
Jun 04, 2021 -

Penske Toyota responded

We are so pleased you enjoyed your visit to Penske Toyota of Downey! It means the world to see we have earned your trust! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2021

Just got my dream car from there and everyone was really helpful, especially Joshua Gonzalez. He made sure I was able to have a chance to get the TRD pro 4runner in lunar rock More

by Konrad Aguilar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Gonzalez
Jun 04, 2021 -

Penske Toyota responded

Thank you, Konrad, for taking the time to share your great car-buying experience with Joshua! Congratulations on your Dream Toyota Pro 4Runner in Lunar Rock! We truly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future.

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