Penske Toyota

WORST DEALER FOR SERVICE IN LA PERIOD ! IVE BEEN TO DIFFERENT DEALERS FOR MY CAR SERVICE AND BY FAR THIS ONE IS THE WORST ONE! I MADE SERVICE APPOITMENT AT 10:30 AM AND THEY GAVE ME MY CAR AT 4:00 PM DIFFERENT DEALERS FOR MY CAR SERVICE AND BY FAR THIS ONE IS THE WORST ONE! I MADE SERVICE APPOITMENT AT 10:30 AM AND THEY GAVE ME MY CAR AT 4:00 PM AND ALL I DID WAS CHANGE MY TIRES ! THEY DONT CARE ABOUT THIER CUSTOMERS . THIS WASNT MY FIRST TIME VISTING IVE BEEN THERE A FEW TIMES AND EVERY TIME ITS THE SAME,THEY MAKE YOU WAIT LIKE THIS EVERYTIME. TIP : IF YOU DO HAVE TO COME TO THIS DEALER FOR SERVICE AND WANT TO WAIT FOR A LONG TIME TO GET YOUR CAR BACK THE LEAST YOU CAN DO IS STAY AWAY FROM ISIDRO AND CESAR AT SERVICE . HORRIBLE CUSTOMER SERVICE ! STAY AWAY GO TO A DIFFERENT DEALER More

This dealer was very professional and Jerry Guzman took very good care of me. very good care of me. More

Everyone is always super helpful, kind, and fair. They have my best interest at heart. have my best interest at heart. More

Quick friendly awesome service kind understanding needs helpful kind happy helpful kind happy More

Excellent service, and excellent customer service, I had the best customer service rep, her name was Nancy. She was very helpful, and explained everything, to my understanding. Even when I call later, and m the best customer service rep, her name was Nancy. She was very helpful, and explained everything, to my understanding. Even when I call later, and my cellphone disconnected before anyone could answer, she promptly call me back. I don’t think there is anyway I could be happy with the service at Penske. Penske will be my dealership from now on. More

Ceaser was very helpful, kind and very friendly. He made my trip to Toyota a great experience. my trip to Toyota a great experience. More

I love Penske Toyota, The administration and communication was great. The body shop did excellent work on my Camry. They answered every question I had. I highly recommend Penske Toyota in Dow communication was great. The body shop did excellent work on my Camry. They answered every question I had. I highly recommend Penske Toyota in Downey to anyone that is looking for great service. More

Friendly and efficient. They took my vehicle in quickly and were very professional and kind and called me right away once it was done. Very happy with the service and were very professional and kind and called me right away once it was done. Very happy with the service More

Penske Toyota is run by a bunch of incompetent people. You can make an appointment for a simple oil change at 10 am and you won't leave the dealer until 3pm. Not only that, the workers here all have a bad You can make an appointment for a simple oil change at 10 am and you won't leave the dealer until 3pm. Not only that, the workers here all have a bad attitude. Like they don't wanna work in customer service. They should really work on their customer service. If it wasn't for penske buying good reviews, this place would have a zero star hands down. I really hope this helps people stay away from this business. More

The best Toyota service dealers in Orange County. The only dealership I take my car to “Penske Downey.” only dealership I take my car to “Penske Downey.” More