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Penske Toyota

Downey, CA

4.8
1,492 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,492 Reviews of Penske Toyota

August 09, 2021

Buen servicio pero en mi servicio anterior me dieron un status de evaluación de mi carro y ahora no lo hicieron More

by Edgar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Aug 09, 2021 -

Penske Toyota responded

Thank you for your feedback, Edgar. We will present it to our management for review. If there is anything else that Penske Toyota of Downey can do for you, please be sure to let us know.

August 07, 2021

Great customer service. All info given made everything easy and quick. More

by 76victormorales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Aug 08, 2021 -

Penske Toyota responded

Thank you for sharing your experience! It's great to know that you enjoyed your time here at Penske Toyota of Downey!

August 06, 2021

Professional and good service rendered by the employee towards the customer. More

by Javiba
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben
Report | Print
Aug 07, 2021 -

Penske Toyota responded

You can count on the experts at Penske Toyota of Downey to ensure you are in good hands. Thank you for sharing your feedback for our team.

August 04, 2021

Great service as always, it is why I never go anywhere else with my car. More

by Glissy63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iven Vargas
Report | Print
Aug 05, 2021 -

Penske Toyota responded

Hi there, Thank you for your positive review. We are pleased that you have consistently encountered great service from our team. Thank you for choosing Penske Toyota of Downey and we look forward to your next visit.

August 02, 2021

Hassle-free and friendly staff! Rick was awesome! Vu was thorough. I went in and told them what I needed and they worked with me to fit my budget and requests. I will be recommending friends and families fo More

by BayAreabuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Burgess
Report | Print
Aug 04, 2021 -

Penske Toyota responded

Hello, thank you for the kind words for our Sales Team here at Penske Toyota of Downey! We're thrilled to have provided you with a hassle-free experience. Let us know if there is anything else we can do for you.

August 01, 2021

Best service department in all of socal!! I highly recommend you ask for Jerry Guzman, he was my service advisor and he kindly answered all my questions. Amazing and professional customer service. Wil More

by jerryguzman960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
Aug 02, 2021 -

Penske Toyota responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department at Penske Toyota of Downey, and we hope that you will continue to visit us in the future!

August 01, 2021

I went in for my 20k maintenance and he took care of me. He was very friendly and knowledgeable. I will definitely be coming back again. More

by Chrisorozco04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Report | Print
Aug 05, 2021 -

Penske Toyota responded

We are pleased to see that you enjoyed your experience here at Penske Toyota of Downey! Have a great day!

July 25, 2021

Very helpful caring and understanding great customer service answered all my questions was nice and polite made me feel my vehicle is In good hands More

by manigreg44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iven Vargas
Report | Print
Jul 26, 2021 -

Penske Toyota responded

Thank you for the kind words. We are glad to know that you feel confident in the level of care that was provided to your vehicle. Thank you for choosing Penske Toyota of Downey.

July 23, 2021

I always have a great experience at Toyota of Downey ! Great and friendly service , they go out of their way to help me with any questions or service needs 😀 Eddie and Sheila are the best ! More

by Katliepman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheila
Report | Print
Jul 24, 2021 -

Penske Toyota responded

Hi there, Thank you for your positive review. We are thrilled you continually have great, helpful and friendly experiences with us here at Penske Toyota of Downey. We are looking forward to your next visit with us for any of your future automotive needs.

July 20, 2021

Grant Potter in service is very helpful, friendly, and communicates very well. The car was ready early and was washed. Everyone was very friendly and wanted yo help. More

by Dawnielle_Coats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Potter
Report | Print
Jul 21, 2021 -

Penske Toyota responded

Hi Dawnielle, Thank you for your positive review. We are thrilled you had a professional, friendly and communicative experience with our team here at Penske Toyota of Downey. We are looking forward to your next visit with us for any of your future automotive needs.

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