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Penske Toyota

Downey, CA

4.8
1,492 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,492 Reviews of Penske Toyota

September 10, 2021

Personal was very nice they know how to work with clients they have a very good customer service. I would recommend this Toyota dealer for my family. More

by vickycastillo@att.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando , Sean Weaver
Sep 11, 2021 -

Penske Toyota responded

Thank you for choosing Penske Toyota of Downey! We are glad you enjoyed your visit!

September 08, 2021

Went to the service department and the person who attended me was very polite and courteous. Asked if I had any concerns which I had one and she gave me my answer. Very well knowledged. Advise me how More

by Rodriguez.Rosa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Berenice Martínez
Sep 08, 2021 -

Penske Toyota responded

Penske Toyota of Downey appreciates the 5-stars and feedback. The team is glad your experience was polite and courteous. We look forward to future visits. Take care!

September 02, 2021

They seemed to care and knew what I needed. Explained They seemed to care and knew what I needed. Explained things to me showed interest in what would be right for me. He told me that they it was too ea More

by Patricia Baumann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas arthur
Sep 03, 2021 -

Penske Toyota responded

Hi Patricia, It is wondaful to know that our Service Department were informative and kept you appraised of your vehicle service. Thank you for choosing Penske Toyota of Downey and we look forward to working with you in the future.

August 31, 2021

Organized check in needs work. Arrived 20 mins before you opened and got in line and there seemed to be no organization in how you take guests in. A gentleman who seemed upset at the end of the line was help More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only interacted with Berenice
Sep 01, 2021 -

Penske Toyota responded

Penske Toyota of Downey appreciates the positive star rating. The team is glad your experience was a good one. We look forward to future visits. Let us know if you need anything else.

August 29, 2021

It was a 5 star and two thumbs up. Respectful, kind and courteous. And the waiting for my car was decent. I recommend Toyota of Downey first choice for anyone. Thanks you all GREAT JOB AND WELL DONE. More

by jessieajr.62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A young man by the name of Jesse just like mine
Aug 30, 2021 -

Penske Toyota responded

Hi Jessie, We are pleased that you encountered a five star experience. It is nice to know that our Service Department were respectful, kind and courteous whilst working with you. At Penske Toyota of Downey we appreciate your business and we look forward to your next visit.

August 28, 2021

Very pleased with their service, they did an excellent job replacing the bumper on my Chevrolet Trailblazer and it looks like brand new! Excellent Service! More

by ruthan31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Franco and Karina
Aug 29, 2021 -

Penske Toyota responded

Thank you for sharing how our team provided you with a great service experience at Penske Toyota of Downey. Let us know if we can ever help with your Chevrolet Trailblazer again!

August 25, 2021

Go to Danish Khan and he'll take care of you. He is the best! Believe it or not, an honest car salesman that isn't trying to rip you off. He gave me the best deal around town. More

by riccon68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danish Khan
Aug 26, 2021 -

Penske Toyota responded

Thanks for the awesome review! We are so glad you enjoyed your time here at Penske Toyota of Downey!

August 24, 2021

All personnel very courteous. Thomas Arthur excellent. Clean waiting area with separated cubbies to sit at while waiting. Email contact re what technicians found that needed repairs. More

by Zumba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Authur
Aug 27, 2021 -

Penske Toyota responded

The team at Penske Toyota of Downey appreciates the 5-stars and feedback. We are glad your experience was excellent and look forward to future visits. Safe travels!

August 24, 2021

I love this service center! Always friendly, clean facility nd w/ the complementary car wash u can never go wrong.. Thank You Esteban for excellent care for my vehicle nd concerns.. More

by Lmoreno7312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esteban
Aug 24, 2021 -

Penske Toyota responded

Thank you for the 5-stars and feedback. The team is thrilled your experiences at Penske Toyota of Downey have always been excellent. We look forward to future visits!

August 23, 2021

Dan is the man! He helped me get the truck that I’ve been wanting for a while now. Even with a shortage of inventory, they helped me reach a deal. Great service and professionalism! 10/10 would recommend. More

by Diego.o.hernandez14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 23, 2021 -

Penske Toyota responded

Thank you for the outstanding review, Diego! We are so glad to see that you were able to find the perfect new truck! We appreciate your recommendation as well. Congratulations on your purchase; you're always welcome at Penske Toyota of Downey!

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