Back

Penske Toyota

Downey, CA

4.8
1,492 Reviews

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,492 Reviews of Penske Toyota

October 10, 2021

Previously I had service with Toyota of Santa Maria for same problem and they told me that this problem in car is normal,but after service same problem exist again and I decided to go with penske where I b More

by VJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danish Khan & Grant Potter both are excellent professional in every way,
Oct 11, 2021 -

Penske Toyota responded

Hi- Thank you for taking the time to write a review. We're glad to hear you are satisfied with the high level of customer service you received with us, and with your repairs. We look forward to taking care of any of your auto needs in the future.

October 09, 2021

Albert answered all of my questions. He Was friendly and professional. Made the 4 hour wait tolerable. More

by neliray32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Arauz
Oct 10, 2021 -

Penske Toyota responded

Thank you for your choice of Penske Toyota of Downey for your shopping needs. Please do not hesitate to reach out to our team if any additional questions come up!

October 09, 2021

Esteban Arias gave me the best customer service ever, polite, profesional, gentle, he is the best! I don’t want to mentioned the last person who attended me before Esteban but she didn’t gave me a good s More

by Eloisaneal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Oct 10, 2021 -

Penske Toyota responded

Thanks for sharing how our team turned around your experience at Penske Toyota of Downey. Please let us know if we can help again with anything further!

October 07, 2021

My truck was due for service, called and made an appointment with Alex Ramirez, he greeted me at that desk we had some small talk which made my visit very pleasant which is the reason for the 5 star More

by Bonilla85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Oct 08, 2021 -

Penske Toyota responded

Hi there, Your satisfaction means everything to us, so we are happy to know of your recent visit with our Service Department. Thank you for choosing Penske Toyota of Downey and we look forward to your next visit.

October 04, 2021

I enjoyed the quick service and friendly staff. Richard kept me posted and thoroughly answered all my questions. More

by Etr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Oct 06, 2021 -

Penske Toyota responded

Hi there, We are pleased that our Service Department were able to provide you a quick and friendly service whilst keeping you informed. Thank you for choosing Penske Toyota of Downey and we look forward to working with you again.

October 03, 2021

The car I was looking for was in stock. Salesman was friendly and not pushy. More

by EldaCuevas14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel
Oct 04, 2021 -

Penske Toyota responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with our Sales Team, and we hope that you will continue to visit us!

October 02, 2021

Sales guy Armando was super nice and so helpful. I will recommend this dealership to ppl More

by elizrock20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Solis
Oct 03, 2021 -

Penske Toyota responded

Thank you for sharing how our team was so nice and helpful here at Penske Toyota of Downey. We appreciate your recommendation so much.

October 01, 2021

me atendieron muy bien, me dieron toda la información sobre el carro y voy a regresar para otro servicio More

by mariaasegura
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isidro Zuniga
Oct 02, 2021 -

Penske Toyota responded

We appreciate you taking the time to write us this review and look forward to helping with any of your future needs. Happy driving!

Oct 03, 2021 -

mariaasegura responded

gracias por el servicio

October 01, 2021

Alex is always amazing. Whenever I come he make sure that I get in and out within time frame Thank You Alex for your amazing customer service More

by Dkbeyond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 02, 2021 -

Penske Toyota responded

Thank you for sharing your review! It's great to know that we provided you with a 5-star experience.

October 01, 2021

Never disappointed, attentive to my car needs.My interaction with the service department has always been outstanding. Nancy was amazing. More

by Ccrissy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy
Oct 02, 2021 -

Penske Toyota responded

Thank you for choosing Penske Toyota of Downey. We are happy to know that you enjoyed an amazing experience with our Service Department. We look forward to working with you again.

...
101
...