
Penske Honda of Ontario
Ontario, CA
Filter Reviews by Keyword
By Type
3,153 Reviews of Penske Honda of Ontario
Great service. Brought my car in the morning for the ac condenser and seal warranty. Condenser, seal, refrigerant were all replaced under warranty by noon time. Ser Brought my car in the morning for the ac condenser and seal warranty. Condenser, seal, refrigerant were all replaced under warranty by noon time. Service advisor Alan Salcedo kept me up to date on the cars status through out the day. Highly recommend him and the dealer for their service. More
I brought my Pilot in without an appointment, as the transmission lights were activating a couple mikes from the dealership. It was almost closing time, so they had to keep it overnight. They were ab transmission lights were activating a couple mikes from the dealership. It was almost closing time, so they had to keep it overnight. They were able to diagnose the problem and fix it the same day. Very easy process. More
Nice facility, kind and patient staff especially Gregory who helped us and stayed over time just to orient us with the new car. They offer water and snacks. who helped us and stayed over time just to orient us with the new car. They offer water and snacks. More
Service manager was friendly however when i received my vehicle the service reminder was not reset, so it had me worried whether or not the oil change service was performed or not. There were no other ser vehicle the service reminder was not reset, so it had me worried whether or not the oil change service was performed or not. There were no other service performed so I can't be certain the car was overlooked. More
Went in to the service department for issues with my car not starting. Alan helped me replace my battery and provided excellent customer service. not starting. Alan helped me replace my battery and provided excellent customer service. More
The associate that helped me with my service was Antonio Martinez. He is the best associate i’ve come across since buying my Pilot. Excellent customer service, kind, always smiling, well-mannered, and great Martinez. He is the best associate i’ve come across since buying my Pilot. Excellent customer service, kind, always smiling, well-mannered, and great at explaining things. More