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Penske Honda of Ontario

Ontario, CA

4.9
2,942 Reviews
Call Dealership (909) 974-3800
View Awards

1401 Auto Center Drive

Ontario, CA

91761

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2,942 Reviews of Penske Honda of Ontario

February 05, 2024

The dealership made me wait for more than 4 hours for a 4 wheel alignment and 4 tire balance More

by nonoy54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Poon
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

Hello, Your feedback is important to us. Our top priority is delivering 100% customer satisfaction. I would appreciate the chance to speak with you about the level of customer service you experienced regarding the wait time for the wheel alignment and tire balance performed on your vehicle by our Service Team. Please, could you reach out to me directly at your earliest convenience? Thank you, Kris Kratky General Manager Penske Honda Ontario (909) 974-3811 kkratky@socalpenske.com

February 05, 2024

Great service members as well as a very helpful staff. I had a very pleasant experience More

by Ksbowman31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service member from Arkansas , Cathy Hernandez
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We're pleased to learn of your positive experience at Penske Honda Ontario and appreciate your recognition of our team's efforts. Thank you.

February 05, 2024

Everyone at the dealership was friendly, kind and helpful. All very professional, fast and efficient. More

by Lisabedrosian3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelica Alatorre , Cathy Hernandez
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We're glad our team's professionalism and efficiency made your experience at Penske Honda Ontario positive. Your satisfaction is important to us.

February 04, 2024

The sales man was very helpful and knowledgeable. Everyone we interacted with were very professional. More

by Kmrlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate your constructive feedback about our team at Penske Honda Ontario. It's great to hear that you had good interactions throughout your visit, especially with the knowledgeable salesperson. We look forward to serving you again in the future.

February 04, 2024

Fred was supper cool made eveything so easy. Hes great with costumer service made everything go smooth More

by Sonia_gudino
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred wilson
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate your positive review at Penske Honda Ontario. We're glad our team could make your experience smooth, and we value your feedback.

February 03, 2024

This was my first experience with Penske Honda. Anthony was really friendly and made the process very smooth and easy for me. More

by ysb2uty21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Medina, Cathy Hernandez
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We're glad to hear that your experience at Penske Honda Ontario was smooth and efficient. Our team appreciates your feedback about their friendliness. Thank you for sharing!

February 03, 2024

Great experience with customer service in professional way and maintenance department working good and efficient More

by Doling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salam
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We're glad to hear about your positive experience with our customer service and maintenance teams at Penske Honda Ontario. We always strive for professional and efficient service!

February 02, 2024

Got to the problem, got it done fast, kept me informed, stuck to there original quote. Thank you Mr Derek Poon. More

by JerryJenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Derek Poon.
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate your positive review about our team's quick problem-solving at Penske Honda Ontario. We'll communicate your compliments to Derek and the rest of our crew.

February 02, 2024

Satisfied with the work done and the waiting time is reasonable. Very helpful and explained what needed for my car maintenance. More

by Bre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Poon
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We're happy to hear about your positive experience at Penske Honda Ontario. Thank you for highlighting our maintenance transparency and efficiency.

February 01, 2024

They worked to get me what I wanted and they did a great job and was fast More

by larrywatkins518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Salvedo
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate your positive review. It's great to know that the Penske Honda Ontario team could help you efficiently with what you wanted. Thank-you for choosing us!

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