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Penske Honda of Ontario

Ontario, CA

4.9
3,186 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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3,186 Reviews of Penske Honda of Ontario

July 28, 2020

Hello. I work 12 hour days, four days a week. Finding the time to drive over the to get my car service isn’t easy and in these times with the virus it’s even harder But I had a couple hours of time come More

by Dyer77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Poon , Cathy Hernandez
July 27, 2020

I've been here several times and always end up getting the greatest service from David Trimble. He's informative, patient and polite. I would highly recommend taking your Honda to him at Penske. More

by AAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Trimble
July 27, 2020

I’ve been a customer of Penske for about 20 years. I continue to go there for services on my 1997 Honda that I still have. More

by TigerLilyRose9798
Recommend Dealer
Yes
Employees Worked With
Kenneth Okimoto
July 27, 2020

Ken Okimoto was the service writer who assisted me. He was very nice, explained what was done to my vehicle and why. Also, provided recommendations for my next visit. Wait time wasn’t too long either. Ove More

by Gemini4429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Okimoto
July 27, 2020

5 stars always have a good experience here no problems at all since i have bought my accord brand new 3 years ago good service More

by Xavier_trujillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick poon, Cathy Hernandez
July 26, 2020

Our second trip to service die our new 2020 Pilot. Brakes groan when going in reverse. Tech said he couldn’t duplicate the noise and did NOT need to listen to the video we have of it clearly making a sound t More

by 2kozaks
Customer Service
Recommend Dealer
No
Employees Worked With
Cathy Hernandez
Jul 27, 2020 -

Penske Honda of Ontario responded

Hello, I am sorry to hear the services for your vehicle taking longer than expected. Given the opportunity, I would like to speak with you about your experience. Please email me at kkratky@socalpenske.com. Thank you, Kris Kratky General Manager Penske Honda Ontario (909) 974-3811 kkratky@socalpenske.com

July 25, 2020

My service assistant was very professional and had excellent customer service skills. The wait was less than anticipated, and everyone was pleasant to deal with. Thank you for your assistance with More

by michellehurley09
Recommend Dealer
Yes
Employees Worked With
Salam Elnasleh
July 25, 2020

Another awesome experience at Penske Honda Service department. Anthony is the best. Be makes the experience easy and painless. He always makes you feel like a valued customer More

by Dmgonzo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Medina
July 25, 2020

The dealership was clean and safe. I felt comfortable with my purchase. Everyone was wearing mask amk was very polite. I bought my very first car there 25 years ago and still going back. Thank you More

by jlolala15
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
July 24, 2020

Mo the finance manager was very nice and very helpful. Made me feel comfortable about my purchase. He gave me his card and the next day I had questions and he wasn’t bothered that I called and helped me w More

by alexanndraq
Recommend Dealer
Yes
Employees Worked With
Mo
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