
Penske Honda of Ontario
Ontario, CA
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3,186 Reviews of Penske Honda of Ontario
Hello. I work 12 hour days, four days a week. Finding the time to drive over the to get my car service isn’t easy and in these times with the virus it’s even harder But I had a couple hours of time come the time to drive over the to get my car service isn’t easy and in these times with the virus it’s even harder But I had a couple hours of time come free and my wife and I just took off to the dealer ship to see if they had time to service our car. We called on our way there and the person on the phone said we needed a appointment we explained that we dont get much free time during the week and she found time for us so we showed up and the service man Derrick Poon jumped on the paper work and bam our car got taken care of and he showed us a couple things we didn’t know about our car. Thank you to all the staff at Penske Honda More
I've been here several times and always end up getting the greatest service from David Trimble. He's informative, patient and polite. I would highly recommend taking your Honda to him at Penske. the greatest service from David Trimble. He's informative, patient and polite. I would highly recommend taking your Honda to him at Penske. More
Ken Okimoto was the service writer who assisted me. He was very nice, explained what was done to my vehicle and why. Also, provided recommendations for my next visit. Wait time wasn’t too long either. Ove was very nice, explained what was done to my vehicle and why. Also, provided recommendations for my next visit. Wait time wasn’t too long either. Overall great experience. More
Our second trip to service die our new 2020 Pilot. Brakes groan when going in reverse. Tech said he couldn’t duplicate the noise and did NOT need to listen to the video we have of it clearly making a sound t groan when going in reverse. Tech said he couldn’t duplicate the noise and did NOT need to listen to the video we have of it clearly making a sound that isn’t right. 6 hours total so far sitting at Service Dept. Still no resolution. Hard to carve that kind of time out of our day. More
My service assistant was very professional and had excellent customer service skills. The wait was less than anticipated, and everyone was pleasant to deal with. Thank you for your assistance with excellent customer service skills. The wait was less than anticipated, and everyone was pleasant to deal with. Thank you for your assistance with my CRV! More
Another awesome experience at Penske Honda Service department. Anthony is the best. Be makes the experience easy and painless. He always makes you feel like a valued customer department. Anthony is the best. Be makes the experience easy and painless. He always makes you feel like a valued customer More
The dealership was clean and safe. I felt comfortable with my purchase. Everyone was wearing mask amk was very polite. I bought my very first car there 25 years ago and still going back. Thank you with my purchase. Everyone was wearing mask amk was very polite. I bought my very first car there 25 years ago and still going back. Thank you More
Mo the finance manager was very nice and very helpful. Made me feel comfortable about my purchase. He gave me his card and the next day I had questions and he wasn’t bothered that I called and helped me w Made me feel comfortable about my purchase. He gave me his card and the next day I had questions and he wasn’t bothered that I called and helped me with my questions. More