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Penske Honda of Ontario
Ontario, CA
3,471 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,471 Reviews of Penske Honda of Ontario
January 26, 2021
My service writer, Derek Poon, is friendly, knowledgeable and always ready when I arrive. The mechanics do a thorough and professional job. The facility is clean and comfortable. and always ready when I arrive. The mechanics do a thorough and professional job. The facility is clean and comfortable. More
by Mrsmisc
Employees Worked With
Derek Poon, Cathy Hernandez
January 25, 2021
Pretty fast and kind service people. Even looked up a coupon to help me. Gave me an estimate upfront. Shuttle service still available. Overall happy with the experience coupon to help me. Gave me an estimate upfront. Shuttle service still available. Overall happy with the experience More
by Puppylvr43Lou
Employees Worked With
Cathy Hernandez
January 24, 2021
If you want to buy a Honda, please visit the Penske Honda Ontario and look for the salesperson ( Gregorio Trujillo ). He is a very patient , accommodating and trustworthy ! He will walk you through every ste Ontario and look for the salesperson ( Gregorio Trujillo ). He is a very patient , accommodating and trustworthy ! He will walk you through every step to make your car buying much smoother. He provides the best customer services I have ever experienced . After you test drive the car you like, you need to talk to a sales manager, now take note....talk to any sales manager but Jamie , this guy has no patience and customer services skills. He will give you one price and push you to buy whatever he said . If you don't , he will belittle and insult you on the way out. If he still wants customer coming to his dealership. He needs to change his tactic and be humble and respectful. You can't treat your customers so disrespectfully and expect business from them. More
by Kenny
Employees Worked With
Gregorio Trujillo
January 24, 2021
They have good salesman ! Good choice for Ontario Honda ! The salesman tell me more information for drive this car. Thank you so much !good job! The salesman tell me more information for drive this car. Thank you so much !good job! More
by william
Employees Worked With
Cathy Hernandez
January 23, 2021
Everyone there treats you like family Honest, upfront Everyone there treats you like family Honest, upfront and a joyful experience Highly recommended 🙏👍 Making buying a new car so easy and trustwo Everyone there treats you like family Honest, upfront and a joyful experience Highly recommended 🙏👍 Making buying a new car so easy and trustworthy. My wife and I are very happy with our purchase More
by bill.lavin
Employees Worked With
Hector and Angelica and Sam
January 23, 2021
Derek was an amazing service representative. I would definitely recommended anyone that goes there, request him to be your rep. Thank you for all your help. definitely recommended anyone that goes there, request him to be your rep. Thank you for all your help. More
by Michaelscottgeli
Employees Worked With
Derek Poon, Cathy Hernandez
January 21, 2021
We had such a good experience with customer service! Friendly, fast and a reasonable price. We got an appointment the same day, the work was done quickly and we were able to make arrangements to pick up Friendly, fast and a reasonable price. We got an appointment the same day, the work was done quickly and we were able to make arrangements to pick up our car after hours. I highly recommend the service department. More
by Merryweather
Employees Worked With
Derek
January 21, 2021
Definitely recommend this place if you want to buy a car, staff is so helpful! Alexis really took the time to help me find what I wanted. He wasn’t pushy, he had great customer service and if I had a questio staff is so helpful! Alexis really took the time to help me find what I wanted. He wasn’t pushy, he had great customer service and if I had a question he wasn’t too sure about, he found me the answer on the spot. More
by CandyceL
Employees Worked With
Cathy Hernandez
January 19, 2021
Fred Wilson was great. He had it a great experience also he explained everything that my car needed next visit. Amazing customer service!!! Thank you Fred Wilson!!! he explained everything that my car needed next visit. Amazing customer service!!! Thank you Fred Wilson!!! More
by garcia.carmen1286
Employees Worked With
Fred Wilson , Cathy Hernandez
