Penske Honda of Ontario

Great service from everyone except the finance manager. He was rude, uninterested, and some typing was inaccurate in the paperwork. Our salesman Alex was exceptional, courteous, and totally service orien He was rude, uninterested, and some typing was inaccurate in the paperwork. Our salesman Alex was exceptional, courteous, and totally service oriented. Everyone else was responsive, enthusiastic, and helpful like Alex. It would be much easier to respond to this survey through email, but the finance manager typed my email address completely wrong. When I drove back the next day to deliver pink slip for trade in I asked that the typos on the email in paperwork be corrected. They obviously were not. Please correct on the forms submitted for notifications. Our email is stevelindarogers@sbcglobal.net Thank you, Steve Rogers More

Good service and easy to drop off and pick up. Very happy with my visit. Would recommend for any Honda service needed. David was very helpful and friendly. His service was excellent. I will be bringing my ca with my visit. Would recommend for any Honda service needed. David was very helpful and friendly. His service was excellent. I will be bringing my car back for service when needed. More

Service personnel extremely helpful and kind. Maintained social distancing and masking at all times. They were honest about time required for service. Strongly recommend this service center over Montcla social distancing and masking at all times. They were honest about time required for service. Strongly recommend this service center over Montclair center More

My first Honda! Had a great experience...Gregorio was very informative! Answered all my questions, and was very professional! I would most definitely recommend Penske Honda to my friends and family. very informative! Answered all my questions, and was very professional! I would most definitely recommend Penske Honda to my friends and family. More

I serviced my car here because there was a recall on my Civic and Ken assisted me. He went above and beyond to make sure I had all of my questions answered and was very attentive. Best customer service I’v Civic and Ken assisted me. He went above and beyond to make sure I had all of my questions answered and was very attentive. Best customer service I’ve experienced at a dealership, and I’m not looking to buy another Honda but if I were, I’d definitely come back to this location. More

My wife and I always enjoy doing business with this dealer. We bought our 2015 Honda Pilot there and we love the services we've been receiving since then. dealer. We bought our 2015 Honda Pilot there and we love the services we've been receiving since then. More

Their prices are reasonable, receptionists, maintenance staff, sales staff, administrative staff, finance department warm, patient, professional. I was happy in the process of looking at the car, buying t staff, sales staff, administrative staff, finance department warm, patient, professional. I was happy in the process of looking at the car, buying the car, paying the money, getting a car loan and buying insurance. More

Waiting time was a little over 3 hours for an estimated finish time of 2 hours. Additional work was needed thus the delay. We were very tired and hungry. However, Mr Medina was very pleasant to us the whol finish time of 2 hours. Additional work was needed thus the delay. We were very tired and hungry. However, Mr Medina was very pleasant to us the whole time we were waiting. More

I have been doing business with Penske Honda for many years in purchases and service. I don’t recall ever having a negative experience with sale or service. On this date I was met by Frederick Wils years in purchases and service. I don’t recall ever having a negative experience with sale or service. On this date I was met by Frederick Wilson. He was cordial, informative, professional. It was a pleasure dealing with him. More

Quick and excellent service and prices. Shockingly I was in and out in less than 2 hours. Every feature was explained. Thanks Penske!! Thanks yamel in and out in less than 2 hours. Every feature was explained. Thanks Penske!! Thanks yamel More