Paul Miller Toyota of West Caldwell

Excellent Experience Chris made sure we received the exact options we wanted in a car and gave us a very fair price. I would recommend all my family to purchase a car ther Chris made sure we received the exact options we wanted in a car and gave us a very fair price. I would recommend all my family to purchase a car there! More

Great people, great product! My salesman Frank Nitti and the used car manager Ed were awesome!!! I’ve been with Toyota since 2007 and I will definitely be back in the future. My salesman Frank Nitti and the used car manager Ed were awesome!!! I’ve been with Toyota since 2007 and I will definitely be back in the future. More

Great service, good communications Service at Paul Miller Toyota has been very good for me. Unlike other dealers, they do not try to make you do a lot of early or unnecessary service i Service at Paul Miller Toyota has been very good for me. Unlike other dealers, they do not try to make you do a lot of early or unnecessary service items. The service is also very timely, and the waiting rooms not too crowded and comfortable. I would have given five stars except for the fact that this last time, for the first time, neither my phone nor laptop could connect to the wi-fi and the service team, while they tried everything, could not help, neither could IT support. If I cannot work on my laptop when I am there, I do not know if I want service done there. It should be addressed, as I heard from the service team that I was not the first one to experience such issues. On the other hand, they did give me a loaner so I could go to work as a result, so that was very nice. More

Very smooth and quick! Friendly service! I went in for my routine maintenance and Jason discovered that my vehicle was due for a recall. Both services were completed on the spot and I was out I went in for my routine maintenance and Jason discovered that my vehicle was due for a recall. Both services were completed on the spot and I was out of there in an hour! Super smooth process and thorough explanation of the services being performed. More

Excellent Chris, Sam,and Frank were very helpful throughout the whole process and made one feel very comfortable. Definitely a smooth experience overall. It is Chris, Sam,and Frank were very helpful throughout the whole process and made one feel very comfortable. Definitely a smooth experience overall. It is good to deal with knowledgeable people. More

Service My service appointment was great. They always get you in and out quickly. They offer you coffee and plenty of space to wait and do work while you're My service appointment was great. They always get you in and out quickly. They offer you coffee and plenty of space to wait and do work while you're waiting. They go over all the details of your service and explain recommendations without any pressure. More

Service highly satisfactory My service appointment was handled in a very professional and pleasant manner. I was greeted at the door at 7:25 a.m. and was dealt with immediately. My service appointment was handled in a very professional and pleasant manner. I was greeted at the door at 7:25 a.m. and was dealt with immediately. I was told what work would be done and how much it would cost and that is exactly what happened. The work was done in one hour and my car was waiting for me outside the door. I was asked if I had any questions. I was treated with respect and as a valued customer. More

Great experience Both Bob in parts and LJ in service were friendly and professional. I needed to find a dealer close by because of a tire issue and they fit me in, an Both Bob in parts and LJ in service were friendly and professional. I needed to find a dealer close by because of a tire issue and they fit me in, and handled the issue in a reasonable amount of time. More

Great experience Stanley was honest very knowledgeable, polite. He made it painless. I never felt pressured.. I also service my other Toyota here and they always do a Stanley was honest very knowledgeable, polite. He made it painless. I never felt pressured.. I also service my other Toyota here and they always do a quality job. More

Attentive, educated and informative Himanshu Patel was my salesman, he didn't push the sale he educated me with it gave me great info and advice and I just made the choice based on his p Himanshu Patel was my salesman, he didn't push the sale he educated me with it gave me great info and advice and I just made the choice based on his performance. Excellent salesman's with good knowledge. More