Paul Miller Toyota of West Caldwell

Excellent Chris, Sam,and Frank were very helpful throughout the whole process and made one feel very comfortable. Definitely a smooth experience overall. It is Chris, Sam,and Frank were very helpful throughout the whole process and made one feel very comfortable. Definitely a smooth experience overall. It is good to deal with knowledgeable people. More

Service My service appointment was great. They always get you in and out quickly. They offer you coffee and plenty of space to wait and do work while you're My service appointment was great. They always get you in and out quickly. They offer you coffee and plenty of space to wait and do work while you're waiting. They go over all the details of your service and explain recommendations without any pressure. More

Service highly satisfactory My service appointment was handled in a very professional and pleasant manner. I was greeted at the door at 7:25 a.m. and was dealt with immediately. My service appointment was handled in a very professional and pleasant manner. I was greeted at the door at 7:25 a.m. and was dealt with immediately. I was told what work would be done and how much it would cost and that is exactly what happened. The work was done in one hour and my car was waiting for me outside the door. I was asked if I had any questions. I was treated with respect and as a valued customer. More

Great experience Both Bob in parts and LJ in service were friendly and professional. I needed to find a dealer close by because of a tire issue and they fit me in, an Both Bob in parts and LJ in service were friendly and professional. I needed to find a dealer close by because of a tire issue and they fit me in, and handled the issue in a reasonable amount of time. More

Great experience Stanley was honest very knowledgeable, polite. He made it painless. I never felt pressured.. I also service my other Toyota here and they always do a Stanley was honest very knowledgeable, polite. He made it painless. I never felt pressured.. I also service my other Toyota here and they always do a quality job. More

Attentive, educated and informative Himanshu Patel was my salesman, he didn't push the sale he educated me with it gave me great info and advice and I just made the choice based on his p Himanshu Patel was my salesman, he didn't push the sale he educated me with it gave me great info and advice and I just made the choice based on his performance. Excellent salesman's with good knowledge. More

19 Rav 4 purchase...nice experience from start to finish Alan L was great! Smooth transaction. Never before has buying a car been as easy as Alan and his managers made it.. will buy from him again Alan L was great! Smooth transaction. Never before has buying a car been as easy as Alan and his managers made it.. will buy from him again More

Excellent work Recently I have two cars do the maintenance at west Caldwell Toyota. All employees are very professional. From making appointment, service work and wa Recently I have two cars do the maintenance at west Caldwell Toyota. All employees are very professional. From making appointment, service work and waiting area, all make customers very comfortable. I will strongly recommend this dealership. More

WOW Fantastic My salesperson, Kelly, was exceptional. She was very knowledgeable, answered all of our questions, and went above beyond for us. The finance manager My salesperson, Kelly, was exceptional. She was very knowledgeable, answered all of our questions, and went above beyond for us. The finance manager Frank, was also fantastic. He explained everything, and answered any questions that we had. I felt like I was treated like family. We will back again. More

tire replacement Flat tire, Paul Miller Toyota handled replacement right away as the tire could not be repaired. Excellent communication by service department. Than Flat tire, Paul Miller Toyota handled replacement right away as the tire could not be repaired. Excellent communication by service department. Thank you for your help. More