Paul Miller Toyota of West Caldwell

It was easy to get a service appointment and the staff, especially Chris, at the service desk did a great job. My flat tire was repaired as well as the 24000 mile check up very quickly. It was good to see especially Chris, at the service desk did a great job. My flat tire was repaired as well as the 24000 mile check up very quickly. It was good to see that a shuttle service has been added for local customers. More

Purchase a new car Mike Racioppi was the reason I came in, his manner on the phone was very professional. Kamel and Ilia did a nice job explaining the options and prici Mike Racioppi was the reason I came in, his manner on the phone was very professional. Kamel and Ilia did a nice job explaining the options and pricing. More

The service as usual was exceptional. Usually I have a problem with not having the same service writer but here all the service writers are great. This would be 1 of a few reasons why I continue to purcha problem with not having the same service writer but here all the service writers are great. This would be 1 of a few reasons why I continue to purchase a Toyota especially if I could keep coming here for service. #GREAT TEAM!!!!! More

Most efficient experience I have purchased over 12 vehicles in 25 years and my recent experience was the most efficient during this period. Shawn did a nice job handling the t I have purchased over 12 vehicles in 25 years and my recent experience was the most efficient during this period. Shawn did a nice job handling the transition from my former vehicle to my new one. More

Expert and Courteous Treatment My routine maintenance was accomplished quickly. The service department also helped me with a problem connecting my new iPhone 10 to my 2018 Camry. Th My routine maintenance was accomplished quickly. The service department also helped me with a problem connecting my new iPhone 10 to my 2018 Camry. They solved my problem quickly and were so very patient with me. More

Great Service The service rep (John Brock) was thorough and efficient. He was very courteous, checked to see if I was still within the free service window, explain The service rep (John Brock) was thorough and efficient. He was very courteous, checked to see if I was still within the free service window, explained the service, thoroughly answered some questions I had about my hybrid battery, and reviewed the service report with me at the end. I was in and out in less than an hour, and every employee I encountered while waiting for my car was friendly and courteous. More

Sergio and John are always very helpful. . . Whenever I visit Paul Miller Toyota in West Caldwell it's always a pleasure to deal with Sergio and John. They are both great guys and they always pr Whenever I visit Paul Miller Toyota in West Caldwell it's always a pleasure to deal with Sergio and John. They are both great guys and they always provide outstanding customer service. They make me feel valued as a customer and I always feel like I am in very good hands. I would also like to say that Jeanette (she's the cashier) is sweet, charming and delightful. More

Sales staff was friendly. I could tell that they really wanted to make a deal that day. My sales person( Himanshu Patel) was very courteous and had good knowledge of Toyota's vehicles. wanted to make a deal that day. My sales person( Himanshu Patel) was very courteous and had good knowledge of Toyota's vehicles. More

Sales I purchased a new highlander in July with Alan and returned to purchase one of my other leases with my son. Alan is great to work with. I purchased a new highlander in July with Alan and returned to purchase one of my other leases with my son. Alan is great to work with. More

Chris Zak - a true professional Chris Zak made the purchase of my Camry hybrid effortless and enjoyable. After a bad experience at another dealership, Chris restored my faith in Toyo Chris Zak made the purchase of my Camry hybrid effortless and enjoyable. After a bad experience at another dealership, Chris restored my faith in Toyota. He was both personable and professional. I look forward to dealing with Chris on future purchases and would recommend Paul Miller to those wishing to purchase a vehicle. More