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Paul Miller Toyota of West Caldwell

West Caldwell, NJ

4.5
703 Reviews

1155 Bloomfield Avenue

West Caldwell, NJ

07006

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703 Reviews of Paul Miller Toyota of West Caldwell

May 31, 2020

I was surprised to lease a new car so quickly. I have bought or leased 3 Toyotas from this dealership. The first, under Caldwell Toyota, was awful. The last 2 have been great -- efficient and pol More

by jbevmeyers@verizon.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Rios
Jun 01, 2020 -

Paul Miller Toyota of West Caldwell responded

We appreciate you taking the time to provide your feedback! We're glad to hear your experience with us was a good one!

May 28, 2020

Internet sales staff worked with me to find the right vehicle to lease and did all the preliminary paperwork so that the deal was quickly and efficiently finalized at the dealership. More

by hwhall
Recommend Dealer
Yes
Employees Worked With
Erica Lo, Jose Gonzalez, Bernardo Amster
May 28, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for the five-star review! We're glad our staff was able to assist you and make your experience with us a good one.

May 14, 2020

Everyone is friendly and professional. They care about the customers. And they do a great job. Would recommend to friends and family. Good job everyone More

by Jo
Recommend Dealer
Yes
Employees Worked With
John Brock
May 15, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for the excellent feedback, Jo! We're glad to know our team provided you with amazing service.

May 14, 2020

Very efficient. Performed oil/filter change and minor service to my complete satisfaction and on time. Very efficient service operation.Did not perform any unnecessa More

by akveglis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Santizo-Velez
May 15, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for the positive feedback regarding your experience!

May 13, 2020

Oil Change Oil change the service was good and smooth. Thanks again for the technician who did the oil change on my car. Highly Recommended this service center. More

by lluk8801b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know the name of service staff
May 13, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for the five-star review! We're happy to hear our service team was able to make your experience a good one.

May 08, 2020

Toyota care service Everything was explained to me in detail. During these times of the corona virus I was very pleased that the inside of the car was sanitized and all More

by napolits
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Christiano
May 08, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for the five-star review! We're happy to hear our team was able to make your experience a safe one.

May 06, 2020

Service The attitude and response of the personnel to those who come in for service : Outstanding..!! Needing service, it feels comfortable to know that More

by cmoschos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the names of the employees, Gene Christiano
May 07, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for the five-star review! We're happy to hear our service team was able to make your experience a good one.

April 23, 2020

Paul Miller Toyota is always very accommodating, clean, polite and on time. They came to pick up my car, brought it in for service and brought it back the same day. More

by Jessica
Recommend Dealer
Yes
Employees Worked With
Vanessa was wonderful to speak to on the phone, Matt McConnell, Thruman Roberts, Ernie Dix, Gene Christiano
Apr 23, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for the five-star review, Jessica! We are glad to hear that you had a great experience working with our staff during your vehicle's service. We appreciate your kind words and look forward to working with you again in the future!

April 22, 2020

Dealer was organized and prepare to take customers Social distance, signs, furniture was re-arrange to provide a piece of mind to the customer Service was properly done. Explanation on how to complete More

by herman2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt McConnell
Apr 23, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for the great feedback, Herman! We are happy to hear that you had a wonderful experience working with us. Our goal is to keep you safe during this time, and we are glad to hear your experience was positive. Hope to see you again!

April 17, 2020

FAST AND EASY The employees was very welcoming and informative. I wait about 40 minutes and the waiting room was empty. ( social distance works). Overall they are h More

by Allie B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe was John Brock
Apr 17, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for the five-star review! We are glad to hear that our team provided you with a wonderful service. We hope to see you again in the future.

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