Paul Miller Toyota of West Caldwell

Good service and nice staff. And I sayThanks for all .I Good service and nice staff. And I sayThanks for all .I will recommend to my friends and other family members The location is also very convenient Good service and nice staff. And I sayThanks for all .I will recommend to my friends and other family members The location is also very convenient More

Best I've found in North Jersey. Service at this location is exceptional. From scheduling, the service desk when you first arrive, to the work and level of care that the mechanics take with your ve location is exceptional. From scheduling, the service desk when you first arrive, to the work and level of care that the mechanics take with your vehicle. Ask for Ronnie! More

They baited me with a price, I put a deposit down, and then, when the vehicle was delivered, they increased the price by $3,000. The longer version of this story is: they told me that I would be eligi then, when the vehicle was delivered, they increased the price by $3,000. The longer version of this story is: they told me that I would be eligible for a specific incentive and they assured me that, while it was highly unlikely that the incentive would be discontinued, I could check back the following month. I did in fact check the following month, and they assured me, again, that the incentive was still in effect. When the vehicle was delivered just two weeks later, they called to let me know that the vehicle had arrived. When I confirmed the price, they notified me that the incentive was no longer applicable. So, the manger, gave me misinformation in this month (July) by confirming that the price was still in effect. And to top this all off, they expect me to make a decision immediately on the new price before they sell the car. Their practices are manipulative and dishonest. I would not recommend dealing with this dealership. More

Very disappointed. They tried to sell me a to 2019 Toyota Camry close to the New Car list price. Put money down and SIGNED A CONTRACT. When I couldn't get the money to pay for the car to them fast enough, t Camry close to the New Car list price. Put money down and SIGNED A CONTRACT. When I couldn't get the money to pay for the car to them fast enough, they threatened to sell the car to another buyer. That's AGAINST THE LAW. Nelson apologized, but... .I couldn't reach the salesman by phone. His VM box was full. He wasn't there when we arrived to pick up the car. A final insult: they didn't even include car mats. Follow -up: I was contacted by Nelson and told that car mats would be ordered. More

The service completed on my vehicle was excellent. I explained my vehicle's problem (interior water leak) to Ronnie Williams (Advisor), and he immediately had an idea of what was happening. John Risola explained my vehicle's problem (interior water leak) to Ronnie Williams (Advisor), and he immediately had an idea of what was happening. John Risola (Service Technician) inspected my vehicle and confirmed the problem in a matter of minutes. I was extremely impressed with the outcome, and also the video footage that John sent me concerning the leak. Ronnie and John were respectful, very informative and they were extremely detailed when explaining the cause of the leak. They even made two recommendations to help the air circulation inside my vehicle. Best of all, I arrived at the service department at 7:20am, and by 9:52am, I was on my way back home. I appreciate the professionalism and commend both Ronnie and John for a job well done. More

The dealership is wonderful - everyone there is extremely helpful. But I am very disappointed with the Toyota company for being the biggest corporate donor to the members of Congress who voted to overturn th helpful. But I am very disappointed with the Toyota company for being the biggest corporate donor to the members of Congress who voted to overturn the 2020 election results. More

I went in for my 115,000 mile service. Sergio was my service representative and was very friendly and efficient. There were recommendations for additional services for the mileage that I had, he explain service representative and was very friendly and efficient. There were recommendations for additional services for the mileage that I had, he explained them to me. The service here was excellent and always have been. The cost was more than I expected. I also enjoyed talking to my salesman, Jim Velsor. More

Everything is done on timely manner and truly professional attitude. Service manager who helped me explained in detail what they are going to do . Thanks professional attitude. Service manager who helped me explained in detail what they are going to do . Thanks More

I received exceptio al service, as always! Ronnie provided detailed explanation of all service needs. Ronnie took the time to clarify ant information that I did not understand. I have been truly Bles provided detailed explanation of all service needs. Ronnie took the time to clarify ant information that I did not understand. I have been truly Blessed to have found Paul Miller Toyota! More

Bought my last Camry here and it's where I found my new car as well. Good service department and everyone at the dealership is pleasant and easy to deal with. My salesman, Chris Zak, was exceptional. Ma car as well. Good service department and everyone at the dealership is pleasant and easy to deal with. My salesman, Chris Zak, was exceptional. Made the buying experience fun and easy. Definitely recommend this dealership. Love my new car! More