Paul Miller BMW

My 328i xDrive needed to be serviced. I was sent an email and made an appt. which was at my convenience. I arrived on time and was helped by Rich Rulli who couldn't have been more thorough or nicer. He aske and made an appt. which was at my convenience. I arrived on time and was helped by Rich Rulli who couldn't have been more thorough or nicer. He asked me if I had any problems and at first I said no but then thought of my faulty seat belt. It was checked and replaced. My oil filter changed and oil also changed. I don.t remember what else was done but while they were working on my car I enjoyed coffee and half a bagel, thank you, and when the work was finished they washed my car and rich told me at that time it would be finished very soon. I hope this is enough detail. Elaine Obenhuber More

Ken's communication is excellent. Car drives perfectly. Car sparkles and looks great from car wash. Great experience. I would recommend Paul miller BMW for sales and service. perfectly. Car sparkles and looks great from car wash. Great experience. I would recommend Paul miller BMW for sales and service. More

It was an absolute wonderful buying experience thanks to Jimmy Jones! I love my new car and will definitely do business with Paul Miller in the future!! Jimmy Jones! I love my new car and will definitely do business with Paul Miller in the future!! More

Excellent customer service as usual. It is a pleasure to deal with Paul Miller BMW and their employees in all aspect, from sales to service and more. deal with Paul Miller BMW and their employees in all aspect, from sales to service and more. More

I am completely satisfied with my experiences at Paul Miller. My dealings date back to the Toyota dealership in Monsey NY when we bought a Highlander, sold to us by Levingston Hylton. We followed him ov Miller. My dealings date back to the Toyota dealership in Monsey NY when we bought a Highlander, sold to us by Levingston Hylton. We followed him over to Wayne NJ and bought the X3 from him in 2009. We are very pleased with him and the dealership. He is an exemplary salesman and has become a friend . His professionalism is impeccable. Everyone in the service department has been very helpful, courteous and honest as well. It has been a pleasure doing business with Paul Miller. More

I am happy with my service. I think Scott Vara is an excellent service advisor. He helped me replace my exhaust which I had previously complained about the noise to a different advisor who had ignored excellent service advisor. He helped me replace my exhaust which I had previously complained about the noise to a different advisor who had ignored the noise on many visits before. Which was very frustrating. Thanks to Scott it was finally taken care of. More

It was a great experience. Quick and painless. The dealer provided the best price for us and very helpful for everything. I highly recommend this dealership and will go back to this same dealer for a new car provided the best price for us and very helpful for everything. I highly recommend this dealership and will go back to this same dealer for a new car later. More

My service advisor was very pleasant, attentive and clearly explained what needed to be serviced on my vehicle. He called me with an update as well as sending me an email detailing the work to be perfo clearly explained what needed to be serviced on my vehicle. He called me with an update as well as sending me an email detailing the work to be performed. My car was completed promptly and washed and ready for me to pick it up. More

The best services , professional job has been done with my car. My service adviser Kenny Walters is knowledgable. His expertise is exceptional. I will be back there at route 23 location every time for my c my car. My service adviser Kenny Walters is knowledgable. His expertise is exceptional. I will be back there at route 23 location every time for my car services. Great job guys! More

Ken, was the service Manager I worked with, and it was a pleasure. He was very friendly and honest to what my service needs were. Ken, made me feel comfortable with his candid advice on what was necessary a pleasure. He was very friendly and honest to what my service needs were. Ken, made me feel comfortable with his candid advice on what was necessary and what could wait. I took his service recommendation. Mostly because he took time to explain. It only took a few minutes, but that made a world of difference. I would return to Paul Dealership for all my needs. Thank you, Ken. It doesn't take a lot to have customer satisfaction. Just be honest, patient, and explain the why. So many businesses have lost touch with that simplicity. I'm glad Paul Miller and specifically, Ken has not. Bridgette Vital More