Paul Miller BMW

Scott was OUTSTANDING. My disappointment was not with him or his excellent communication. I purchased my car from Paul Miller and travel a long way to use them for service. I believe in Loyalty. However, I w or his excellent communication. I purchased my car from Paul Miller and travel a long way to use them for service. I believe in Loyalty. However, I was disappointed for two reasons; 1. They did not replace the screen because even though they saw it had a heat problem, it wasn't high enough that BMW would allow replacement. Therefore, I run the risk of my navigation cutting out again. 2. Oil Replacement: They did replace the oil but kept the indicator at replace in 3000 miles so I have to come back again to replace the oil. Its a BMW policy so even though the oil was replaced, I have to come back in, arrange a loaner, spend the time to drive in/out for an oil change thats not needed. Its a waste of time on my part AND a waste of money on BMW's. But its the policy. I will still come to Paul Miller but wanted to let you know my disappointment. Again, Scott and the group were great- its a policy issue. Skip Huisking More

I had an accident and totaled my 2007 528xi. It was towed to Paul Miller collision where Al Grazioli worked quickly with my insurance company to determine that the vehicle was a total loss. Al put me towed to Paul Miller collision where Al Grazioli worked quickly with my insurance company to determine that the vehicle was a total loss. Al put me in contact with Cathy Kundert who helped me select a new 2013 528xi to lease. I met with Jim Caruso who worked out the details of the lease agreement with me. I can honestly say that these individuals turned my bad experience into a very pleasant one. They helped me through a really difficult time and made my new purchase a wonderful experience! Thanks to the coordination and dedication of these individuals, I was able to drive off in a car I really love! More

No hidden cost tricks at this dealership, price promised was delivered. Great experience. Salesman was honest, straightforward and delivered as promised. Will return to this dealership when lease is up. was delivered. Great experience. Salesman was honest, straightforward and delivered as promised. Will return to this dealership when lease is up. More

THIS WAS MY FIRST BMW EXPERIENCE AND IT WAS AN ABSOLUTE PLEASURE. KUDOS TO PAUL MILLER & THE STAFF! EVERYONE THERE FROM SALES TO SERVICE ACTED IN THE MOST FRIENDLY AND RESPECTABLE MANNER. PLEASURE. KUDOS TO PAUL MILLER & THE STAFF! EVERYONE THERE FROM SALES TO SERVICE ACTED IN THE MOST FRIENDLY AND RESPECTABLE MANNER. More

Dealership is great. Its knows how to take care of its customers. Even a follow up email is always there to see how your trip to the dealership was. customers. Even a follow up email is always there to see how your trip to the dealership was. More

Excellent service -had a problem that required the car to be left with service dept-was provided a loaner vehicle that provided us with all the comforts of our primary vehicle and then more. Our vehicle was be left with service dept-was provided a loaner vehicle that provided us with all the comforts of our primary vehicle and then more. Our vehicle was ready when promised- the transfer was smooth and transparent. Will always recommend Paul Miller BMW to any contact that is looking for a quality vehicle. Eric Glover More

Rich is the man. Overall service is unbelievable. That is why I only go to Paul Miller. Been going for about 5 years now exclusively. why I only go to Paul Miller. Been going for about 5 years now exclusively. More

The service that was done for me was done promptly and exactly as I requested. My vehicle was returned to me beautifully cleaned, inside and out. exactly as I requested. My vehicle was returned to me beautifully cleaned, inside and out. More

Excellent communication and service was performed just as Scott Vara stated. Car works perfectly under warranty too. No hidden costs. Highly recommended Thank you, Adam Didia Scott Vara stated. Car works perfectly under warranty too. No hidden costs. Highly recommended Thank you, Adam Didia More

I advised Mr. Vara that I needed to leave by a certain time and he did his best to see that the service was done in a timely fashion. time and he did his best to see that the service was done in a timely fashion. More