Paul Miller BMW

Good Service The service was very good, the attention very efficient and friendly, the wait time was very short. I'm very happy with the work done on my car. The service was very good, the attention very efficient and friendly, the wait time was very short. I'm very happy with the work done on my car. More

Fast bay on the fly Stopped in to see if I could have a windshield wiper issue looked at and was pleasantly surprised that not only did they take the car in immediately F Stopped in to see if I could have a windshield wiper issue looked at and was pleasantly surprised that not only did they take the car in immediately Fabrizio fixed the wiper on the spot. Cody took the car to chk tire pressure and located a bubble on right front tire. Arrangements were made to replace tire and complete any needed service and car was ready in about an hour. Great people and great service. More

Encore Service I visited Paul Miller for the encore service on my 2014 328i and I was very pleased with the service provided. Our Sales Representative, Jimmy Jones, I visited Paul Miller for the encore service on my 2014 328i and I was very pleased with the service provided. Our Sales Representative, Jimmy Jones, was not available when I arrived for the service. However, Tom Bonarrigo was available to answer my questions and helped me understand some of the options in the car that I was looking to understand. Actually, I left wishing Paul Miller were closer to home so I could use them for my routine service. Great job, guys. More

Tire Protection Plan Service Several tires badly damaged by road hazard. I was able to get a prompt appointment and immediate service. Bad tires replaced and repaired and I was on Several tires badly damaged by road hazard. I was able to get a prompt appointment and immediate service. Bad tires replaced and repaired and I was on the road again in a few hours. Service tech (cant remember name) was excellent, admittance staff courteous and repair completed to my satisfaction ! More

BMW X5 radio ongoing issue My BMW x5 is finally fixed after about a year of going back and forth. I just wanted to point out how accessible Richard Rulli was in coordinating my My BMW x5 is finally fixed after about a year of going back and forth. I just wanted to point out how accessible Richard Rulli was in coordinating my service. He was professional, friendly, and went above and beyond in getting the car serviced. Even though the radio issue was extremely frustrating, and dissecting what went wrong took a long long time (over a year), Richard made the experience bearable, at least in keeping me a BMW customer. Unfortunately right after the service, my left signal light is malfunctioning now. (Seems to be one issue after the other). More

My review Need more loaners have yet to recieve a loaner upon request any other dealership I went to I always recieved a loaner. Not matter what the situation i Need more loaners have yet to recieve a loaner upon request any other dealership I went to I always recieved a loaner. Not matter what the situation is as customers we so pay for service contracts which entitle loaners even in cases of emergencies such a last minute incidents. More

Experience My son brought his car in and they took him immediately, were very friendly and he was very happy. Wouldn't think of ever going anywhere else. My son brought his car in and they took him immediately, were very friendly and he was very happy. Wouldn't think of ever going anywhere else. More

Ken Walters, Class "A" Service Ken Walters at Paul Miller BMW always delivers Class "A" Service. He takes his time to sit and discuss your Car it's maintenance needs, and asks you s Ken Walters at Paul Miller BMW always delivers Class "A" Service. He takes his time to sit and discuss your Car it's maintenance needs, and asks you specific open questions to forecast future needs. I think that's extremely helpful when planning for upcoming services. On my more recent visit, Ken took time to help me review and understand the details of an extended warranty I purchased. I never felt rushed, I never felt like he was bothered to make additional phone calls. He gave me his professional recommendation which I Value. Overall, I highly recommend, Ken. I will go to him for all my service needs because he's creditable and I trust him. That's very hard to find in my opinion. More

Sooo happy I am always pleased and confident with the service and work I have done at Paul Miller BMW!!! I realize that I pay more than I would at some other cen I am always pleased and confident with the service and work I have done at Paul Miller BMW!!! I realize that I pay more than I would at some other centers but it is worth it... More

Best service ever I'm always treated like a king at Paul Miller BMW. Very friendly and prompt service. Always completed properly. Everything is explained so I understa I'm always treated like a king at Paul Miller BMW. Very friendly and prompt service. Always completed properly. Everything is explained so I understand it clearly. More