Paul Miller BMW

Professional and Honest! Rich R has been there for me from the beginning and is the Best! I can always count on Paul Miller BMW in Wayne to do a great job in a very pleasant a Rich R has been there for me from the beginning and is the Best! I can always count on Paul Miller BMW in Wayne to do a great job in a very pleasant atmosphere that they have created! More

I like Paul Miller BMW Best Ken is a natural at service advisement. I am always contacted in a timely manner and assisted whenever I need help, even when dropping in. Ken is a natural at service advisement. I am always contacted in a timely manner and assisted whenever I need help, even when dropping in. More

Thank you Jose from Rt 23 BMW Wayne ! Excellent care and he made sure everything was taken care of in a timely manner. Always kept me informed and always very p Jose from Rt 23 BMW Wayne ! Excellent care and he made sure everything was taken care of in a timely manner. Always kept me informed and always very professional. More

Excellent Service Thank you Jose From Service Department of BMW in Route 23 Wayne. He make sure that everything will taking care from loaner care to completed the job. Thank you Jose From Service Department of BMW in Route 23 Wayne. He make sure that everything will taking care from loaner care to completed the job. I hope all your employees are like him. More

Car serviced Work was done very quick and to my satisfaction. These guys are the best! I have never had any problems here. I Purchased 6 of my 8 BMW’s here. Would Work was done very quick and to my satisfaction. These guys are the best! I have never had any problems here. I Purchased 6 of my 8 BMW’s here. Wouldn’t go anywhere else. More

knowledge It's nice to know that you can get an accurate diagnosis by Paul Miller. They told me that a sensor was going bad and needed to be replaced. Two days It's nice to know that you can get an accurate diagnosis by Paul Miller. They told me that a sensor was going bad and needed to be replaced. Two days after the engine light came on for the sensor. I've dealt with Paul Miller BMW for over seven years with my e53 x5 and now my e70 x5 and was always satisfied with the service even if the price was high. More

Kelley Blue Book Instant Cash Offer Nonsense Was contacted by PM BMW Acquisition Manager, Wade Miller, stating my specific vehicle (2001 collectors sport convertible from a Japanese manufacture w Was contacted by PM BMW Acquisition Manager, Wade Miller, stating my specific vehicle (2001 collectors sport convertible from a Japanese manufacture with 15k miles in concours condition) was being sought after by the dealership, specifically Used Car Sales Manager, Jimmy Estevez. I noted I was between appointments but would only stop by if this was a genuine inquiry. Upon arrival I was informed that the Used Car Sales Manager was not even in and presently away. I should have left right then. After a brief apology for the confusion I was met by Sales Manager, Tom Bonarrigo who took my car for inspection. Upon his return I was quoted a value that was not even close to realistic nor meaningful considering the age, condition, miles, demand, etc. The further insult was given when I was informed that my certified car by an authorized dealer had a repainted quarter panel per a paint meter test. All news to me and quite alarming especially since I was walked thru such a test when purchasing the car. After asking him to please show me and enduring the eye rolling as "it was raining", we looked at the car and got the exact same reading for the exact same spot on both sides of the car. When I suggested this was a consistent reading it was then stated to me that there was an uneven rough spot inside the hood in the corner on one side, and thus, must have be painted. Terrible first impression and very disappointed as someone who lives in the area and has friends and family that not only drive BMWs but purchase various cars from this auto group. My strong suggestion would be to not bother bringing your car for an appraisal unless you are planning to actually purchase a car from this dealership (a concern I raised live during my initial call that I received by the Acquisition Manager and was assured this was all well intended). Perhaps then you would warrant the appropriate amount of care, respect and courtesy deserved. More

Caring Thank you to the parts director, Anthony for having an open mind. You listened to us and we got the job done. Most places do not listen to customers b Thank you to the parts director, Anthony for having an open mind. You listened to us and we got the job done. Most places do not listen to customers but you did. Thanks More

Great service Jose Jimenez was very attentive to detail and the service experience was very good.everyone at the service center was friendly and service oriented an Jose Jimenez was very attentive to detail and the service experience was very good.everyone at the service center was friendly and service oriented and gave great customer service. More

Outstanding Service The staff (Bob Smith, Britney, Jennifer, and ALL the service Technicians) genuinely care about their customers. They are very accommodating, professi The staff (Bob Smith, Britney, Jennifer, and ALL the service Technicians) genuinely care about their customers. They are very accommodating, professional, and offer stellar customer service. A million thanks!!! More