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Paul Miller BMW

Wayne, NJ

3.3
598 Reviews

1515 State Route 23 South

Wayne, NJ

07470

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598 Reviews of Paul Miller BMW

June 23, 2019

The best in both sales and service. Just bought my 6th BMW from them. My salesman Jerze has become an old friend. I keep coming back because I always get a good deal and fair value for m More

by Old cudtomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerze and Jin
Jun 24, 2019 -

Paul Miller BMW responded

Thank you for the five-star review! We are glad to hear that Jerze and Jin were both helpful in finding you a great deal on a vehicle! We hope to see you again in the future.

June 06, 2019

Shuttle service unreliable I scheduled shuttle service for first time for early morning drop off and it is unreliable. DO NOT USE! Website states shuttle starts at 8am, not 7 More

by rohit jolly
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jose Jimenez
Jun 06, 2019 -

Paul Miller BMW responded

Thank you for the feedback. It is to our knowledge that you scheduled your appointment online yesterday for 7:30 AM. Upon your arrival, the shuttle driver was already out on the road for a scheduled shuttle, which begins at 7:30 AM. It was then that you decided to leave. If you have any questions, comments or concerns please give us a call at (973) 696-6060.

June 05, 2019

Great Service, Great Customer care, and faculty I use to use the BMW of bloomfield and thought they were great in service. Not until I went to Paul Miller, they are the definition of awesome service More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
Jun 05, 2019 -

Paul Miller BMW responded

Thank you for the five-star review! It is a pleasure to hear that our team provides you a top-notch experience each time you service your vehicle. We thank you for choosing Paul Miller and look forward to seeing you again soon.

June 02, 2019

Excellent experience yet again! This is my third car at Paul Miller and the experience was excellent yet again. I usually deal with Fred but he was out sick and directed me to Cathy More

by Paul C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Cathy
Jun 03, 2019 -

Paul Miller BMW responded

Paul, thank you for the five-star review! We are glad to hear that Cathy was helpful throughout your visit to our dealership! We thank you for your business and hope to see you again.

May 21, 2019

Long Standing Relationship with Paul Miller BMW I just picked up my new X4 and have to say, this is my third car that I leased from Paul Miller as well as numerous friends and family recommendations More

by jamesX4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Bonarrigo and Tyler Van Blarcom
May 21, 2019 -

Paul Miller BMW responded

Thank you for taking the time to share your review, James. It is a true pleasure to hear that you have been a loyal customer of BMW for as long as you have. We thank you for your continued business and congratulate you on your new BMW X4. We strive to provide elite customer service and are thrilled to know that our team works to find you the best deals as far as packages and finance. Thanks for being apart of the Paul Miller family!

May 17, 2019

Excellent customer service The valet service is very helpful and efficient- Tom is the best. My service advisor Ken has always been attentive and goes above and beyond making s More

by JoanneZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken, Tom
May 20, 2019 -

Paul Miller BMW responded

Joanne, thank you for the five-star rating! We are glad to hear that Tom and Ken were both helpful during your visit! We thank you for your business and hope to see you again in the future.

May 02, 2019

My best customer service experience ever. Paul Miller BMW will always find a way to accommodate you, regardless if you have an appointment or not. They are very friendly and welcoming; everyon More

by Rio Zizou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert (Bob) Smith
May 02, 2019 -

Paul Miller BMW responded

Rio, thank you for sharing your five-star rating with us! It is a pleasure to hear that our team is friendly and welcoming upon your visits. We thank you for your business and hope to see you again in the future!

April 26, 2019

Customer service I receive the best customer service from Anthony, service manager. He was extremely helpful and kept me posted on the progress of my car. He is the be More

by Eileenf29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 29, 2019 -

Paul Miller BMW responded

Eileen, thank you for the five-star review! It is a pleasure to hear that Anthony was helpful in providing you the progress of your vehicle! We hope to see you at your next service visit.

April 02, 2019

Chris is the best Last Friday, my wife and I leased our sixth 5 Series BMW through Chris Wever. He is the best sales person that we have ever dealt with and we have b More

by Jim H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wever
Apr 03, 2019 -

Paul Miller BMW responded

Jim, thank you for the five-star rating! We are glad to hear that you and your wife had a great experience leasing your fifth vehicle from our dealership! It is a pleasure to hear that Chris was helpful during the process and found you a great deal! We thank you for your kind words and your years of business. We hope to see you again soon.

March 27, 2019

Great service Thank you for your quality work , I would like to keep on participating in the surveys but there's no need I think for me to write an essay.plz shorte More

by Nolimitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich
Mar 27, 2019 -

Paul Miller BMW responded

Thank you for the five-star rating! We are glad to hear that you had such a great experience with our team!

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