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Patrick Volvo

Schaumburg, IL

3.5
141 Reviews

1600 E Higgins Rd

Schaumburg, IL

60173

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141 Reviews of Patrick Volvo

April 14, 2012

Friendly atmosphere. Well organized and explained every step of the buying process, and the vehicle purchased. The follow up after purchase was good customer service. Returned for purchased work, and a loa More

by scots84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tola Akinola/Mary Jo Karch
Apr 16, 2012 -

Patrick Volvo responded

Thanks for your review! We are so pleased that you are happy with your experience at Patrick Volvo! Please let us know if there is ever anything else that we can do for you! customerservice@patrickcars.com

March 31, 2012

This was an exceptional customer experience. My journey within the dealership was conversational and even fun.. not a term usually associated with a car purchase. It represented the difference between buy More

by leez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Babatola Akinola
Apr 02, 2012 -

Patrick Volvo responded

Thanks for the review! We appreciate the positive comments and look forward to working with you for years to come! customerservice@patrickcars.com

March 20, 2012

My wife and I had a very seamless car buying experience. I have purchased several vehicles from several different dealerships throughout the years and this was one of the best. More

by cwhite123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Babatola Akinola
Mar 21, 2012 -

Patrick Volvo responded

Thanks for the review! We appreciate you letting us know how great your experience was at Patrick Volvo! Please let us know if there is ever anything else that we can do for you! customerservice@patrickcars.com

March 12, 2012

Jan met me with a loaner car, picked up my car and called me right away to let me know when my car would be ready. I asked about the remote on the keychain, and he said he'd take a look at that too. He had More

by Kmritter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan
Mar 13, 2012 -

Patrick Volvo responded

Thanks for the review! We truly appreciate your business and we are so happy to get you back on the road! customerservice@patrickcars.com

March 12, 2012

The service team is always nice and they were able to give us us loaner vehicle which was so convenient, always happy with the service. The price of scheduled maintenance seems higher than Honda. More

by julievacko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't remember
Mar 13, 2012 -

Patrick Volvo responded

Thanks for the review Julie! We appreciate your business and look forward to working with you for years to come! customerservice@patrickcars.com

February 29, 2012

Got the Volvo I wanted. Got a free European vacation. Greeted promptly, courteously and professionally when I arrived. When Diane told me I could pick up the car in Sweden, all expenses paid (except for More

by johnp234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Czepczynski
Mar 01, 2012 -

Patrick Volvo responded

Thanks for the review John! We truly appreciate being able to help you and your wife out! We hope you enjoyed your trip too! customerservice@patrickcars.com

February 18, 2012

Experience was great. They were able to get the ABS Antiskid working again with no problem. I am very happy with the dealership thus far in my experience. More

by JohnKDean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Feb 20, 2012 -

Patrick Volvo responded

Thanks for the review! We are so happy that we were able to get you in and out and back on the road! customerservice@patrickcars.com

February 11, 2012

We had a problem for the second time where the battery was dead after we left the car in the garage for an extended period. The first time this happen we took the car to the dealer where purchased they de More

by IdriveVolvo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete and Jamie
Feb 13, 2012 -

Patrick Volvo responded

Thanks for the review! We really appreciate your positive comments and look forward to working with you and your Volvo for years to come! customerservice@patrickcars.com

December 29, 2011

We bought our Volvo for safety reasons after electrical problems surfaced in the first year 5 different times we asked about the car and the lemon law.. Patrick Volvo said they would take care of everythin More

by Wegener1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Aug 16, 2018 -

Patrick Volvo responded

• The Patrick Dealer Group Customer Relations Team would like to apologize for your unpleasant experience! Our customer service department would like the opportunity to further research your experience as we are striving to make a difference in the customer experience and would appreciate it if you would email customerservice@patrickcars.com with your full name, date of visit, originating reason for your visit, email or best number of contact as online review profiles don’t provide enough information. We thank you for your time and feedback!

November 23, 2011

Michael Zyrkowski was a most friendly, thorough sales rep possible. He told me all the facts, showed me different options and communicated with me promptly whether by phone or email. Whenever I walked More

by sharon minarik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zyrkowski
Nov 28, 2011 -

Patrick Volvo responded

Thanks for the review Sharon! Mike is very happy to have been able to help you and your family find a vehicle and we appreciate the recommendations and positive comments! Let us know if you ever need anything else! customerservice@patrickcars.com

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