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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,472 Reviews
Call Service Center (214) 544-8696

1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center

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November 24, 2021

My experience was exceptional from when I drove up; was greeted on my arrival; I felt welcomed and Easy Newsome provided excellent customer service with attention to detail. I would highly recommend Easy More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
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Nov 24, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Easy and the rest of our team, and we look forward to working with you again. Arik Florczak Service Director

November 24, 2021

Have my Highlander in service and is special thanks to service advisor Brandon Hutson take care about my problem dealing with my insurance! More

by olda
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brandon Hutson
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Nov 24, 2021 -

Pat Lobb Toyota of McKinney responded

It's great to hear that Brandon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

November 20, 2021

Pat Lobby Toyota personnel are very Attentive, professional, responsive and very good to work with More

by hiramgonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words! We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

November 19, 2021

Always very professional, personable, knowledgeable, and courteous. Awesome job keeping my truck in tip top condition. More

by litestone1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

November 14, 2021

Outstanding customer service and follow through to drive top customer satisfaction. I strongly recommend this dealership! More

by Scott Bow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2021 -

Pat Lobb Toyota of McKinney responded

Scott, Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

November 12, 2021

Robert has been wonderful!He takes great care of me!He Robert has been wonderful! He takes great care of me! He explains everything to me so I can understand it. More

by katross510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Robert here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

November 11, 2021

Prompt service advisor who contacted us by phone with troubleshooting results and estimated cost for repairs. Great communication. Also contacted us when car was ready. Prompt checkout too. Car was ready More

by davidewing767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tex Koelsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kawa Yahia
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Nov 11, 2021 -

Pat Lobb Toyota of McKinney responded

David, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

November 11, 2021

The customer service at Pat Lobb Toyota of McKinney was outstanding. We came in to have our vehicle serviced after being so dissatisfied with another Toyota dealerships customer service. More

by Wintz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Arik Florczak Service Director

November 10, 2021

The staff are always friendly and explain things in detail. Robert in the service department was very helpful. More

by Jen.robins17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

November 10, 2021

Great customer service, fast, everyone is so nice! Highly recommend for all service needs! Wish I had gotten my car there! More

by Susanschafer21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review, Susan! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

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