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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,472 Reviews

1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center

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October 10, 2022

We like having an assigned service advisor and Pat Lobb let’s us choose our advisor. This dealer is a top notch facility. They have a great waiting area and clean restrooms. We always get a great car wash More

by Busy Deacon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Shimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

October 10, 2022

Helping me on everything except license plate delaying for I don't reason. I appreciate for everything. More

by Chombe2001
Recommend Dealer
Yes
Employees Worked With
Abraham Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. Abraham and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

October 06, 2022

The service was quick. I went at the last hr no appointment. 30 or leas More

by ewilliams1207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Pat Lobb Toyota of McKinney responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

October 06, 2022

Great experience. In for oil change and had the dealership put on a bumper guard. More

by bettycdonaldson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquis Shimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cardenas
Oct 06, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, Betty. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

October 06, 2022

I received excellent service from Joel and he has been very supportive. Good job Toyota of Mckinney. More

by njambima
Recommend Dealer
Yes
Employees Worked With
Joel Casper
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

October 04, 2022

Very helpful and knowledgeable. Explained everything in ways I understood and offered great options. Highly recommend More

by natsimons9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

October 03, 2022

Joel and the entire team at Pat Lobb Toyota are amazing! They are always fast and efficient and take time to explain everything thoroughly!!! More

by Melahilltx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joel and our team here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

October 02, 2022

He do a great job I will want him to take of my car. I don not have to wait More

by ekwm2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

September 30, 2022

I have always been leary of taking my car to a dealership for repairs, but the way that I was treated and the quality of the repair and the price have changed my mind. I highly recommend this dealership! More

by szd.wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

September 29, 2022

The service attendant was curious and professional he helped me make the right choices and truck was ready before the promised time More

by Jamal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hisar Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

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