Pat Lobb Toyota of McKinney - Service Center

We were taken care of promptly. Joel Casper took very good care of us. Making sure we were taken care of promptly. Very pleased with all phases . good care of us. Making sure we were taken care of promptly. Very pleased with all phases . More

On August 19th, I dropped off my new Tundra for a Leather install which was purchased on August 14th. Today is August 24th and I still do not have my truck nor have I gotten any update short of it taking lo install which was purchased on August 14th. Today is August 24th and I still do not have my truck nor have I gotten any update short of it taking longer. The "Dealership" has had my truck almost as long as I had it before the Leather Install. I was told the service would be completed the next day. Also, using the wonderful Lojack on my recently purchased truck, I find out that the Leather Install would be completed at some automotive place in Carrollton called Skylane. This was never mentioned to me. I have made multiple calls, left multiple messages and received no further updates. More

Great dealership been a loyal customer for many years & service is great especially with Easy Newsome great guy & very knowledgeable when working with you on your car service is great especially with Easy Newsome great guy & very knowledgeable when working with you on your car More

As usual these folks always provide great service in a timely manner. Happy customer as usual here! timely manner. Happy customer as usual here! More

Great customer service. Service department people are great to work with and very informative. great to work with and very informative. More

The salesperson and the service person were very eager to help in any way they could!! help in any way they could!! More

The folks there are very accommodting. My appointment was precisely when requested. The atmosphere is clean and spacious. Their convenient shuttle service has very nice drivers. And, the bottom line, of cour precisely when requested. The atmosphere is clean and spacious. Their convenient shuttle service has very nice drivers. And, the bottom line, of course, is that my Avalon runs beautifully. More

Alex was very patient with me with dealing with the issues on my truck and making sure it was fixed properly after an initial adjustment failed issues on my truck and making sure it was fixed properly after an initial adjustment failed More

The service advisor was very courteous and explained in detail what condition my car was in and what I may expect in coming months. Keep it up. detail what condition my car was in and what I may expect in coming months. Keep it up. More

Excellent service! Great attention. Very professional team ! Highly recommended. We are highly satisfied with you team ! Highly recommended. We are highly satisfied with you More