Pat Lobb Toyota of McKinney

George Mogollon is your guy. He understands the real meaning of awesome customer service. Rather you are looking to buy now or sometime in the future Geoge Mogollon will provide you with the expert kno meaning of awesome customer service. Rather you are looking to buy now or sometime in the future Geoge Mogollon will provide you with the expert knowledge you are looking for to make the best decision for you. George Mogollon will not pressure you in any way and will treat you like he has known you for life. More

Overall experience was the best I have ever had from a dealership. Everyone was genuinely nice and it was a comforting environment. I've experienced my direct sales person being nice before but this was m dealership. Everyone was genuinely nice and it was a comforting environment. I've experienced my direct sales person being nice before but this was much bigger, it was a culture within the business. I would highly recommend anyone to contact Jim Palmer for their next car purchase as he was very attentive, cordial, and overall a pleasure to do business with. More

My 2000 Ford Mustang died on me yesterday afternoon after a solid 9 years of service. When I took my Mustang into a Firestone to see if it could be repaired - I was told that I would need a new engine (this a solid 9 years of service. When I took my Mustang into a Firestone to see if it could be repaired - I was told that I would need a new engine (this was obviously out of the question as I would rather invest that money in a newer and more reliable vehicle). An employee of Firestone highly recommended Pat Lobb Toyota of McKinney as he had just recently purchased two vehicles from them over the last three months. I have not stepped foot into a car dealership for nearly a decade so I was hesitant, however I ended up going to Pat Lobb Toyota of McKinney that same night and had the pleasure to meet Matthew Pilkington. This gentleman answered every question that I could possibly think of and if he did not know the answer - he found it out very quickly. I test drove a 2010 Toyota Camry LE, SE, and XLE. He had no problem with me test driving them as often as I liked in order to make an educated decision on my purchase. Within 24 hours of meeting Matthew Pilkington I was the proud owner of a Certified 2010 Toyota Camry SE. The overall experience that I felt with Pat Lobb Toyota of McKinney was one of professionalism, respect, honesty and speed. This experience was largely due to Mr. Matthew Pilkington. I'm sold that my next vehicle will be purchased from this dealership and I will be bragging about my experience to anyone who wants to listen. More

Amanda, you were great to work with on our purchase of our used Toyota. Keep up the good work young lady. Your help went beyond the sale of the car. our used Toyota. Keep up the good work young lady. Your help went beyond the sale of the car. More

We stopped by Pat Lobb today to purchase our sixth vehicle from them. We wouldn't think about going anywhere else. We have met Pat Lobb, who is a gracious individual. Then we have had the pleasure vehicle from them. We wouldn't think about going anywhere else. We have met Pat Lobb, who is a gracious individual. Then we have had the pleasure since then of working directly with GM John Matthews followed by GM Tim Anderson. They are the most honest and direct car sales persons that we have ever encountered anywhere else. The sales managers who work under them are also fantastic. We have purchased two vehicles through Richard Wilson and today were delighted with the treatment we received from George Mogollon. We only had one sour experience ever at this dealership and it was with a snippy cashier who is no longer employed there. That is saying a lot since we have been Pat Lobb customers since they opened. Don't waste your time anywhere else. Go to Pat Lobb today! More

I'm writing this review in hopes that this dealership will take a lesson. I put this dealer on my top 4 list based on a location and the dealer rater ratings. I was a little concerned though that this will take a lesson. I put this dealer on my top 4 list based on a location and the dealer rater ratings. I was a little concerned though that this one was holding back on any price dialog other than MSRP where the others were already offering me internet pricing. Still they had the top rating for the 3 that were near to me so I went there first for the test drive. The facility is very nice and the drive went great. I got my wife to the point of trying to close the deal and at that point Don Moorehead - the sales person who did the drive - became non responsive. I really wanted to give him a chance since he spent the time on the test drive and I had given him my word I would give him first shot but when calls aren't returned what can you do? He indicated finally there was a personal issue so I texted back that I understood and asked if he wanted to hand me off to someone else. All that did was finally get him to send me pricing but it was for a generic vehicle that didn't meet the specs I sent on the email. By this point I was already at specific configuration pricing with other dealers. His manager - Larry Parks - finally stepped in and offered a solid competitive price but I was already verbally committed to a deal that was slightly lower so it was basically too late. I hope this is an isolated incident but I would urge a reader of this review to not make them your first stop unless they are at the same price flexibility as your other prospects. More

Awesome experience. New employee Sales Consultant Chad Weiner did terrific. Chad as well as John Baldwin and Hutch were very professional. I felt like I was in very good hands. They represented the dea Weiner did terrific. Chad as well as John Baldwin and Hutch were very professional. I felt like I was in very good hands. They represented the dealership excellently. More

My wife and I were in the market for a new vehicle and were prepared to purchase right away if the conditions were right. We made an appointment with a dealer near Pat Lobb Toyota to test drive a vehicle were prepared to purchase right away if the conditions were right. We made an appointment with a dealer near Pat Lobb Toyota to test drive a vehicle. We were disappointed with the quality of customer service and decided to go take a look at what options were available at Pat Lobb Toyota. Thank goodness we did. The whole experience with our salesman, GEORGE MOGOLLON, was smooth, pleasant, and un-pressured. He simply presented the options and let us make the decision. We are grateful that he was the individual handling our sale and would look for him in the future when we decide to buy another vehicle. Good job George and thank you! More

i woud greatly recommend any one to go shopping at pat lobb toyota in mckinney George Mogllon is very friendly not pushy and listened to what i need great customer service. lobb toyota in mckinney George Mogllon is very friendly not pushy and listened to what i need great customer service. More

This was my 3rd purchase from Pat Lobb Toyota. Great overall experience with this dealership! Great customer service! I would highly recommend visiting this dealership. overall experience with this dealership! Great customer service! I would highly recommend visiting this dealership. More