Pat Lobb Toyota of McKinney

Dishonest and underhanded After spending many days and numerous hours selecting a new vehicle and working with one sales person, I finally made a decision. When negotiating a After spending many days and numerous hours selecting a new vehicle and working with one sales person, I finally made a decision. When negotiating a price, we had finally reached a bottom line. My sales person had taken my old vehicle car keys (keeping me at the dealership) and he left me at his desk to finalize the deal with the manager. He returned, made no comments or statements, printed out another invoice and asked me to sign it (an indication that we had reached a deal). However, I noticed that he had not only INCREASED the price of the vehicle, but had decreased the offer on my trade-in (that was inspected three times previously). Had I not noticed the bottom line changes, I would have signed the agreement thinking that we had reached a deal that was significantly less than what was written on the paper. The sales person got very angry when he was approached and blamed it on the sales manager. This was a horrible horrible experience and I am hopeful that other customers become aware of the deceit used on new car customers. More

Amanda Abshire rocks First let me explain only 4 stars, see to me I think everyone should expect to do better no matter what they do. Although my experience with both Ama First let me explain only 4 stars, see to me I think everyone should expect to do better no matter what they do. Although my experience with both Amanda and Patt Lobb Toyota was an excellent experience, they shouldn't rest on their laurels and should always strive to give the very best. Now, onto my experience. For anyone that knows me knows that I bleed Chevrolet, up until recently that is. A friend that I work with recommended Toyota, and Amanda, to me and tried to convince me to switch, but I wasn't having any of it. I did my research on Chevy trucks and I found that what they were asking for was way over what the trucks were worth and there was no room for negotiation. 40K for a small truck is way too much in my humble opinion, especially with Chevrolets history with small trucks. So, after regrettably purchasing a Jeep Cherokee Limited, and desperately wanting back into a truck, I checked out the Toyota offerings. Not only was I impressed with the selection and the pricing, I was immediately impressed with the service that I received from Amanda. She had the truck waiting for me and ready to test drive as soon as I pulled into the lot. After deciding on the truck, negotiations began and I knew I was gonna be in trouble having just purchased the Jeep. Now, I do feel that there was a little more room that could have been given, but overall I feel that both Amanda and Patt Lobb did a good job of making me feel comfortable with the deal I was receiving. Which is all we as buyers really expect. More

George Mogollon is great! My husband and I just had a fantastic experience working with George Mogollon at Pat Lobb Toyota of McKinney. I had a 2005 Trailblazer that we wanted My husband and I just had a fantastic experience working with George Mogollon at Pat Lobb Toyota of McKinney. I had a 2005 Trailblazer that we wanted to trade in for a Toyota Rav4. We've always bought our cars and kept them for at least 10 years. I thought that we were going to purchase another car when we went for our appointment with George. I want to thank George for talking with us and truly explaining why a lease is a good option for us. Our entire process of leasing the car, from test driving vehicles through trading in my Trailblazer to actually signing the contracts, went so smoothly. Everyone at Patt Lobb Toyota of McKinney made our experience so enjoyable. We highly recommend George Mogollon and suggest that you call him at 972-741-1284 whenever you want to get a new vehicle. Thank you, George! More

Stress free Deal Amanda was Great to deal with. I told her what I wanted and how much I would spend. It took less than 2 hours from walk in to walk out to buy a certif Amanda was Great to deal with. I told her what I wanted and how much I would spend. It took less than 2 hours from walk in to walk out to buy a certified use Camry, with my terms. Thank you Amanda. More

Great George did a great job. Very helpful throughout the whole process. Explained everything very well. Was able to do things other dealerships werent offe George did a great job. Very helpful throughout the whole process. Explained everything very well. Was able to do things other dealerships werent offering such as having a student co sign to raise credit. More

George is AWESOME George gave us excellent advice & assisted with buying our new 3rd car. He is very friendly & extremely helpful. Thank you very much, George!! Raju George gave us excellent advice & assisted with buying our new 3rd car. He is very friendly & extremely helpful. Thank you very much, George!! Raju & Binita More

Ask for salesman "O'Corey" I typically will not write a review before the proper time which is generally 6 months after you've owned your vehicle. But I will make an exception b I typically will not write a review before the proper time which is generally 6 months after you've owned your vehicle. But I will make an exception because my salesman, whose name is O'COREY, was exceptional. What a stand up gentleman. I arrived at the dealership after they'd closed and O'corey was just as professional then than when I returned to his surprise a few days later. I ended up purchasing the last 2014 1794 Tundra. If you're looking for a professional all around positive experience then ask for O'COREY. Tell him you heard about him online from the guy that bought their last beautiful SUPER WHITE 2014 1794 TUNDRA. He'll get a kick out of it! More

Second Tundra purchase George did a great job of helping me trade in for a new Tundra. I had to wait for it to be delivered and George kept me up to date on the timeline an George did a great job of helping me trade in for a new Tundra. I had to wait for it to be delivered and George kept me up to date on the timeline and got it ready promptly. It was my second purchase at Toyota of McKinney. I'm sure I'll be back. George was courteous and professional throughout. More

My 7th Vehicle Purchase from Patt Lobb Toyota I just purchased my seventh vehicle from Patt Lobb Toyota in McKinney. I have always been impressed with the friendly and professional actions in all I just purchased my seventh vehicle from Patt Lobb Toyota in McKinney. I have always been impressed with the friendly and professional actions in all departments of the dealership. My salesperson is George Mogollon, 972-741-1284, and has always been great in working with us to get then best possible deal around. Kevin Berry Allen, TX More