Pat Lobb Toyota of McKinney

I unfortunately own a 2007 Camry XLE which now miraculously has 128,000 miles on it. I have had issues with it since the day I bought it as documented by Pat Lobb Toyota. Beyond the multiple rec miraculously has 128,000 miles on it. I have had issues with it since the day I bought it as documented by Pat Lobb Toyota. Beyond the multiple recalls and "extended, extended warranties" they've issued on parts like their clip-on visors and gas pedals, I have had a transmission issue (hard shifting) and a suspension issue which causes the tires to wear unevenly, what they call scalloping or feathering. This only happens in the rear. I'm about to put on my 6th set of tires. Toyota replaced a strut at about 27000 miles and replaced the tires the first 3 times under warranty. Each time claiming they wear in that manner because the tires were "soft, touring" tires. Now sludge has covered my motor. They tell me it needs to me rebuilt or replaced. No other options. Why sludge in the motor? According to Toyota records, they changed my oil every 5000 miles. But for the last 18 months, since they don't have records of oil changes, I must not have been changing oil every 5000 miles which Arik, their Director of Service, adamantly claims will ruin your engine. Never mind that I now find out that Toyota Camrys and Highlanders have serious design flaws involving the PVC valve which make them very sludge-prone. 4 years later all I get regarding the suspension and transmission problem is excuses and blank stares. He tells me that smoke pouring out my exhaust is NORMAL if you don't change oil every 5000 miles ( not 5500 or 6000 miles). I kept waiting for Pat Lobb Toyota to offer me something to show they were willing to be at least SLIGHTLY ACCOUNTABLE for all the issues I've had with their product (transmission, visors, recalls, extended warranties, sludge, suspension, 3 ignition coils, tires, ....). Sadly, they offered nothing but blame and excuses. More

My husband and I were shopping for a used car and Pat Lobb's Toyota dealership was recommended to us. They went over and beyond making this experience as painless as possible. We thoroughly enjoyed worki Lobb's Toyota dealership was recommended to us. They went over and beyond making this experience as painless as possible. We thoroughly enjoyed working with Shannon. He knew exactly what we needed to do in order to get into our price point. Shannon even went as far as calling our auto insurance company to find out what the price point difference would be on our monthly statement. We also worked with John in the finance department. He answered all of our questions And provided all options in making us feel like we were making the right decision. I would highly recommend Pat LobbToyota dealership of McKinney to anyone who is in the market for a new or used car. More

George was knowledgeable, friendly, and the paragon of professionalism. He showed great interest in my family's needs for a new vehicle and took great care in helping us select the right product. George professionalism. He showed great interest in my family's needs for a new vehicle and took great care in helping us select the right product. George tookhis time in showing us several vehicles, so that we could experience each model that we were inquiring about. He was very patient and made sure to ask qualifying questions regarding past purchase experiences and past vehicles owned. If I ever needed to buy another car, I would certainly come back to him and Pat Lobb Toyota in McKinney. I will most certainly let others about my experience with George and Pat Lobb Toyota. More

We recently were referred to Patt Lobb Toyota by a friend. Initially, Tim helped us get an idea of what we might want by phone and email. When we made the trip to the dealership the team, including friend. Initially, Tim helped us get an idea of what we might want by phone and email. When we made the trip to the dealership the team, including Alexander, made us welcome and comfortable. Tim introduced us to George Mogollon (972-741-1284) who was very knowledgeable in every capacity about the vehicle and any features, comparisons or questions we had. After driving the car, we made the decision to purchase and Derek was very thorough. He even let us run several scenarios of our purchase through his computer to find the best option. Overall, an excellent experience. More

Awesome experience from start to finish. Not your usual frustrating dealership trying to sell you a deal. They listened to our needs and respected our opinions and most importantly gave us our space to mak frustrating dealership trying to sell you a deal. They listened to our needs and respected our opinions and most importantly gave us our space to make a decision based on what we wanted and not what 'they' wanted. Would recommend this place anywhere. More

Everyone at the dealership was very friendly and helpful. My family has bought and leased several cars from Pat Lobb Toyota in recent years. Amanda located the car I wanted in another city and had it to me i My family has bought and leased several cars from Pat Lobb Toyota in recent years. Amanda located the car I wanted in another city and had it to me in no time. More

Amanda was efficient, organized, very easy to work with, listened to our needs & helped us meet them. No surprises, everything up front. Set up our Entune account & explained everything very well. Best exp listened to our needs & helped us meet them. No surprises, everything up front. Set up our Entune account & explained everything very well. Best experience we've ever had! More

I am a slow buyer, and every time I visited the dealership Bill never put any pressure on me to buy today. This has been my best purchase ever, no pressure and I was out of there at a reasonable t dealership Bill never put any pressure on me to buy today. This has been my best purchase ever, no pressure and I was out of there at a reasonable time. Everyone was very helpful to me,making my purchase process seem easy. More

Kept my last car for almost 11 years because I didnt want the hassle and arm-twisting tactice. However, this experience was totally hassle-free and very professional. I really apprecited the quality servic the hassle and arm-twisting tactice. However, this experience was totally hassle-free and very professional. I really apprecited the quality service offered by George ("My guy in the car business"). He made it fun, and wasnt over-bearing or pushy. Financing dept was also very professional and comfortable. I have already recommended others to stop by and visit George because this was definitely a much better experience that the last place I bought from. Kudos More

For a person that "hates" having to jump through the hoops most dearlers require of buyers Amanda Abshire made our transaction easy. From the test drive to signing the papers it went fast a through the hoops most dearlers require of buyers Amanda Abshire made our transaction easy. From the test drive to signing the papers it went fast and smooth. We love our new Prius and will look forward to seeing Amanda next time we are in the market for a new car. More