Pat Lobb Toyota of McKinney

I recognized the kind and sincere atmosphere the moment I walked into the dealership. Creating authentic rapport with their customers is refreshing. I had completed my research via the internet and decided o walked into the dealership. Creating authentic rapport with their customers is refreshing. I had completed my research via the internet and decided on a 2012 Toyota 4Runner Limited. From the moment I walked in to the moment I left, I was treated with the best customer service I have ever received. Being a strong customer service advocate, this is absolutely refreshing and highly appreciated. I highly respect the level of integrity these gentlemen showed me during my experience at Pat Lobb of Toyota. Do not hesitate for a moment to work with this fine establishment. Susan J. of Plano, TX More

Excellent experience! George Mogollon went the extra mile to ensure we were happy with our Highlander. His knowledge of the product was far superior than other dealers I've encountered, who seemingly know li to ensure we were happy with our Highlander. His knowledge of the product was far superior than other dealers I've encountered, who seemingly know little about the products they sell. Our Highlander went through certification after our purchase, and George kept us informed all through the process. I will highly recommend George and Patt Lobb Toyota to anyone! More

This is the second car we bought from Pat Lobb Toyota. The quality customer service, honesty, and price we received the first time brought us back a year later after having having an accident that totaled The quality customer service, honesty, and price we received the first time brought us back a year later after having having an accident that totaled our car. This time we worked with George Mogollon as our sales representative. His low key sales approach really put us at ease. He listened to what we wanted and then made suggestions on the car we might want. He then proceeded to let us test drive our selections. We found the exact car we wanted at a price we could afford. When we need another car, we will definitely call George. John Glenn worked with us on the financial end and was so knowledgeable. He was able to transfer the extended warranty and the lojack from our wrecked vehicle to the "new" one we bought. Overall, Pat Lobb Toyota of McKinney is an outstanding dealership that I will recommend to everyone I know. George Mogollon phone number is 972-741-1284. More

Awesome customer service form George Mogollon and the financing dept. I would recommend this dealership to any woman. George is very knowledgeable and not a pushy sales man, he gave me the information I financing dept. I would recommend this dealership to any woman. George is very knowledgeable and not a pushy sales man, he gave me the information I needed to make my purchase a smart one. Thank you! More

I went to this dealership on Saturday, May 5th (Cinco de Mayo), because I got one of theose "VIP employee pricing" letters in the mail. Those letters are a joke, all they are meant to do is get you on the l Mayo), because I got one of theose "VIP employee pricing" letters in the mail. Those letters are a joke, all they are meant to do is get you on the lot and they work. But the employee pricing, NOT TRUE. That is besides the fact. Randy still worked what I would call a decent deal with me on my trade in and on the new vehicle. I traded in a 2009 Double Cab Tacoma TRD Sport Prerunner (4x2) for a 2012 Tacoma Double Cab TRD Sport 4x4 FULLY LOADED. Randy was a real straight shooter, cool as all h*ll and just an all around nice guy. He didn't make me feel pressured at all. I will definitely go back to buy another vehicle from this dealer and from Randy O'Connell More

I would greatly recommend anyone to go car shopping at Pat Lobb Toyota in McKinney. They have very friendly staff and will help you in whatever you need. Just ask for George Mogollon he will be great help Pat Lobb Toyota in McKinney. They have very friendly staff and will help you in whatever you need. Just ask for George Mogollon he will be great help with choosing your vehicle. More

Truly was exceptional to work with...no hassle, straight-forward, and honest...handled everything I needed in a time efficient manner. I would recommend him at the highest level to anyone. The straight-forward, and honest...handled everything I needed in a time efficient manner. I would recommend him at the highest level to anyone. The same went for all staff members I associated with during the process. More

We have visited other dealerships that haven't even acknowledged we were on the lot. Here, we were greeted almost immediately and escorted to the area where our appointment was located. We did not fe acknowledged we were on the lot. Here, we were greeted almost immediately and escorted to the area where our appointment was located. We did not feel pressured by anyone that greeted us. Even though we had two very diverse options we were considering, we were never made to feel that we were wasting anyone's time. The options were made available to us and we were allowed to choose without any pressure from anyone. Now we are not only die-hard Toyota fans, but also Pat Lobb dealership fans as well. More

Mel Williams was upfront courteous and strait forward the whole team was great. Bentley was a pleasure to work with he too was courteous simple in his explaining the details of the deal. I would recommend Pa whole team was great. Bentley was a pleasure to work with he too was courteous simple in his explaining the details of the deal. I would recommend Pat Lobb Toyota to anyone looking for a new car or truck. More

As for a first time buyer, I was nervous about walking into a dealership thinking they (the employees) would take over me and try to force a sale and take my wallet rather than look out for me and fit me into a dealership thinking they (the employees) would take over me and try to force a sale and take my wallet rather than look out for me and fit me into what is best for my needs and requirements. The folks at Pat Lobb Toyota did just that. I felt so comfortable and not rushed into decision making at all. I first spoke with Mr. George Mogollon who already had a few folks in line for him personally (which is always a good sign about customer loyalty) and he personally stepped away from the folks he was with to tell me that he was entirely appologetic that he probably would not have a good moment for a while to get with me and the directed me towards a man named Dave Cunningham. After all the pre-requisite questions and answers were out of the way, and after we put the idea of a used vehicle in his head, after the numbers came back from the Credit check and the amount I want to put down, he then asked, "Have you looked into a new car?" I was flabberghasted at the idea but curious to what he was offering. After looking at a used T. Camry '10 that didn't win my heart he then brought up a Brand spankin new T. Camry '12 with only 3 miles on the Odo. I kept thinking this isn't real! After the test drive and seeing how the numbers were playing into the pricing game I knew that this was the one. After negotiating a price, the handshake and deal was made. Went back to put my cash deposit on the vehicle, Mr. Cunningham had to run, which put me back into the care of Mr. George Mogollon who handed me the keys and gave me one more vehicle run down. After telling me when I should report back to the dealership he gave me a building walk through or maintenence bay, pay counter and shoppette. I have never felt so taken care of before when it comes to a purchase as big as this. Mr. Cunningham is an amazing salesman and made me feel so comfortable as he was batting for my team in the purchasing process of what could be done to help me get this vehicle. Mr. George's selfless service made my experience quick and enjoyable. Kudos to both these men in helping me get to my destination of my first new vehicle. More