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Pat Lobb Toyota of McKinney
McKinney, TX
5,473 Reviews
Pat Lobb Toyota is proud to be the recipient of 3 prestigious awards. Presidents Award-awarded for outstanding customer service, sales excellence, along with parts and service excellence. Board of Governors-Awarded to only 60 dealers in the country and Pat Lobb Toyota was the ONLY DFW dealer to be honored with this accolade. Presidents Cabinet-awarded to only 12 dealerships in the country, Pat Lobb Toyota is the ONLY DFW dealer to be awarded this accolade, EVER!
WE HAVE OVER 1,000 NEW AND PRE OWNED TOYOTAS, SCIONS, AND OTHER BRANDS IN STOCK AND AVAILABLE FOR IMMEDIATE SALE. COME BY OR CALL US AT 214-544-8696 TODAY! Pat Lobb Toyota of McKinney is proud to serve Dallas, McKinney, and surrounding areas. We are family owned and operated. If you are looking for a friendly No-Pressure environment, come to Pat Lobb Toyota of McKinney. We are easy to find, Conveniently located 20 minutes north of downtown Dallas. We strive to make buying a vehicle fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 6:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 6:00 AM - 3:00 PM
Sunday Closed
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Showing 5,473 reviews
August 18, 2014
George Mogollon is Great! Was in need of a new car and George and the rest of the Toyota team in McKinney helped me out with a smile. Great service, I was in and out without mu Was in need of a new car and George and the rest of the Toyota team in McKinney helped me out with a smile. Great service, I was in and out without much wait time in between. Overall a great experience and I've been telling friends since I got my Toyota how great they are! More
by ZMoritz
Employees Worked With
August 18, 2014
A lot of work on my part. Very little on theirs. I got a car through the Uber program and dealt with the only dealer and only salesperson that handled Uber, Mel. When I first contacted him, he was ni I got a car through the Uber program and dealt with the only dealer and only salesperson that handled Uber, Mel. When I first contacted him, he was nice but not particularly helpful. Each successive time that I tried to contact him, he was harder and harder to get on the phone. I had to call multiple times per day to get him to return my calls. Once I got in touch with him, things went fairly smoothly if not quickly. I initially wanted a Prius V with the technology package. To say that Mel was unresponsive was kind. I found one in San Antonio that had what I wanted and told him as much but he was very dismissive and not interested. The next time I heard from him, he wouldn't be able to get it in black and I would have to choose another color, all the while strongly trying to convince me to not get the technology package. He continually tried to make me think it was a lot of work to find what I wanted. I came to the dealership (from Arlington, almost an hour's drive) and test drove a Prius V in the color I'd decided on without the technology package. I ended up getting that car because I liked it well enough and decided to not spend the extra $5k on the technology package. When I cam the next day to pick up the car, I'd been told it was freshly cleaned and ready to go. All they did was move it to a different spot and left all the dirt and dust that were there when I test drove it. I traded in a vehicle for down payment on my lease and they were going to cut me a check for the difference. No problem, or so I was led to believe. They received payment last Friday from Santander Finance but I was told today (Monday) that it would be "another couple of days" before someone can enter the information into the system and cut me a check. It really takes that long for someone to do that? I was extremely upset about having to wait longer for no good reason and just got a phone call from Mel saying that my check was ready (Monday afternoon). While the end result was there, I had to fight to get response. I shouldn't have to fight someone to get them to take my money, or get a check that was promised to me. More
by John Wayne White
Employees Worked With
August 16, 2014
Fast and Honest-Go see Sid Waldrop I did my research online. Sid had my choices ready to test drive and I was driving my new Tacoma in 90 minutes. Thanks guys! I did my research online. Sid had my choices ready to test drive and I was driving my new Tacoma in 90 minutes. Thanks guys! More
by jasonearl2003
Employees Worked With
August 13, 2014
Fantstic! Go see George Mogollon Excellent service, made the deal easy, it was not hard. Treated us like human beings, and solved a real problem for us in a real and up front and hone Excellent service, made the deal easy, it was not hard. Treated us like human beings, and solved a real problem for us in a real and up front and honest way. Would recommend this sales person George and this dealership in a heartbeat! More
by rbandck
August 09, 2014
EXCELLENT!!!! We couldn't have been more pleased with everyone we came in contact with at Pat Lobb of McKinney. This is our second vehicle we've purchased from them We couldn't have been more pleased with everyone we came in contact with at Pat Lobb of McKinney. This is our second vehicle we've purchased from them and driving from Kaufman to McKinney has been well worth it!! George Mogollon is the consummate professional and we would recommend him to anyone who is looking for a wonderful product, a fair price and a "salesman" who doesn't try to SELL you a car. Very laid back and wonderful to deal with!! More
by davis1002
Employees Worked With
August 01, 2014
Great expirience, no wasted time. Quick, professional, honest and clean deal. Honest trade in value, great discount, easy negotiation The best car buying experience up to date. Than Quick, professional, honest and clean deal. Honest trade in value, great discount, easy negotiation The best car buying experience up to date. Thanks to Pat Lob Toyota and Mel Williams. More
by davidm77
Employees Worked With
July 25, 2014
HORRIBLE- they made me CRY! Did we get to sign papers for a car- yes. Experience was the worst ever in buying a car. We test drove the Fusion on a late night- they ran credit sai Did we get to sign papers for a car- yes. Experience was the worst ever in buying a car. We test drove the Fusion on a late night- they ran credit said to come back next day and we would be done by 2:00 PM. We Showed up around 1... was told that the car had a nail in the tire could not pass inspection- and told at first WE would have to PAY for the tires to be replaced before they would inspect it. We were there from 1- 4:30 ..... and did not get to go home with our signed for car. The next day was told the tires for it would be there by 1:30...... Short story- the finance in-between guy was a jerk and rude beyond belief. We have been strung along and have not gotten our bought car yet- and borrowing our own car- since we signed the note over..... NEVER will go back to Pat Lobb and never will refer anyone. And when we did get the car- was not detailed! More
by Sue Thomas
Employees Worked With
Okori
July 06, 2014
SPIKE I have purchased four cars from Pat Lobb. 2007 Camry, 2012 Camry, 2007 Hyundai Azera ( Pat Lobb Dodge) 2013 Avalon. Spike has been involved with each I have purchased four cars from Pat Lobb. 2007 Camry, 2012 Camry, 2007 Hyundai Azera ( Pat Lobb Dodge) 2013 Avalon. Spike has been involved with each deal. Every time I drive away feeling I got the best deal. If you want to have an exceptional experience. Go to Pat Lobb Toyota. Not only do they have awesome cars, They treat you the way you want to be treated. If you want to get the best deal and feel like you are treated like person instead of a customer ask for Spike. He''s not the only one that does this, the sales team are all like this. I Have had the opportunity to have Spike handle my purchase. I do not think they have anyone better. Talk about service, Doug R and the gang are awesome. I feel like more than customer. Doug has gone out of his way too many times to count to help me with my service. Tim Anderson is another all star in a cast of all stars. Thank you Pat Lobb! Peter C More
by VWJETTAOWNER
Employees Worked With
Spike
June 27, 2014
Great buying experience!!! The whole process of buying a car with George was awesome!!! He has a great knowledge of what he is selling, very professional, soft spoken. Would hig The whole process of buying a car with George was awesome!!! He has a great knowledge of what he is selling, very professional, soft spoken. Would highly recommend!!! More
by MayaE
Employees Worked With
June 27, 2014
Amanda is greatness I had no idea a car buying experience could go so well. I was referred to Amanda by the woman working the rental car area on a saturday recently. I w I had no idea a car buying experience could go so well. I was referred to Amanda by the woman working the rental car area on a saturday recently. I was immediately put at ease by Amanda's calm demeanor. I told her what I was looking at, what I wanted and that I needed to test drive several before I could decide. We did that soon after and talked pros and cons while in the cars. She's very knowledgable about all the models. I also told her there was no way I would be buying that day. She said no problem. She wanted me to be 100% sure. I finally decided to go with the 2014 Rav 4 Limited AWD. It has everything I wanted at the price I could swing. I will, and have told everyone I can to go straight to her. I would send my mother, without me there, to buy from Amanda. So, indeed, a new car buying experience can be a positive one. More
by potteryman
Employees Worked With
Amanda Abshire
