Pat Lobb Toyota of McKinney
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 6:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 6:00 AM - 3:00 PM
Sunday Closed
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This is the 3th new car & one used car I have purchased from Pat Lobb Toyota of McKinney and I have received nothing but excellent service from Amanda Abshire & Mr Anderson. I would recommend thi purchased from Pat Lobb Toyota of McKinney and I have received nothing but excellent service from Amanda Abshire & Mr Anderson. I would recommend this dealership to anyone looking to purchase a new or used Toyota. More
Let me say they were friendly people. We were ready to buy a truck from here but they would not even budge on the price and they offered me way less than my car was worth. So we made the trek to Weatherfo buy a truck from here but they would not even budge on the price and they offered me way less than my car was worth. So we made the trek to Weatherford that's over an hour way to Durant Toyota and they exceeded my expectations! Go see Durant Toyota they will take care of you there. More
George was quick to respond to my certificates from the USAA Car Buying service. He made his schedule fit my schedule, provided multiple Avalon options and then arranged multiple test drives for myself, m USAA Car Buying service. He made his schedule fit my schedule, provided multiple Avalon options and then arranged multiple test drives for myself, my wife and then a 24 hour test drive so that I could validate the fuel economy of the new Avalon hybrid. It is listed as 40 MPG but George taught me a few tricks during the test drives and I achieved 41.7 mpg on the highway. It was a strong, positive and great experience. Always friendly and courteous, there was absolutely no sales pressure. Wish I had bought my 2011 Avalon from Pat Lobb but I bought from another Toyota dealership and the experience was horrible. I will only buy new Toyotas from the Pat Lobb dealership. I have been to three other Toyota dealerships in the Dallas, Richardson and Lewisville area and none of them compare favorably with Pat Lobb. Pat Lobb has it right and George Mogollon is a fantastic person who will help you immensely with your sales decision, without any sales pressure! Thank you for a job well done. More
This was repeat experience for us with George Mogollon. We leased a Highlander from George in 2011 and the customer service did not stop there. Throughout the life of the lease George maintained contact wi We leased a Highlander from George in 2011 and the customer service did not stop there. Throughout the life of the lease George maintained contact with us to make sure there were no issues. As the lease was coming to a close he contacted us about our options several times. We made another appointment and ended up leaving with a new lease on a 2013 Sienna with no money out of our pocket and a cheaper monthly payment! It doesn't get much better than that!! I can not imagine going to another dealer to dealing with another sales representative. As long as George is there, we will be a customer. Thanks again George and Patt Lobb of McKinney for making this another great experience! More
The response time from the Internet Sales Director and the sales rep were very lacking. I would email a question, and IF I got a response, it might be 8 hours later. The last time the sales rep contacte the sales rep were very lacking. I would email a question, and IF I got a response, it might be 8 hours later. The last time the sales rep contacted me via phone and I asked a specific question, he promised he would get back to me. He never did, I had to reach out to him. The second time I met the sales rep, he started pushing his new monthly sales incentives, not anything that I needed, and he continued to push even after I told him I wasn't interested. Also during my second visit with the sales rep, I brought my husband along, but only for a second opinion of the vehicle. Yet the sales rep stopped looking at me during conversation and solely looked at my husband and directed all questions to him. Very annoying for a female that has purchased her last 3 cars by myself without any assistance from my husband. The sales rep totally focused on monthly payments, even though I made it clear it was about the overall price of the car, not monthly payments. Then he even tried to pull the BS trick of asking me to fill out a credit application to (again) "get me a better idea what my monthly payment would be". Last but not least, the quality of the used vehicle I was considering was poor. It was very dirty, and there was a problem with the a/c. The a/c problem is common in Honda's and would have cost the dealership about $120 to repair. They didn't even want to attempt it. The dealership did not care what quality the vehicle was purchased in. I am very glad I took my business else where. More
If you think buying a car is as much fun as a root canal ... George Mogollon will change your mind! Good value! Good service! Good buying experience! Call George at 972-741-1284. ... George Mogollon will change your mind! Good value! Good service! Good buying experience! Call George at 972-741-1284. More
In July 2013, we purchased our eighth vehicle from Pat Lobb so it should be obvious who our favorite dealer is. It certainly helps that our favorite manufacturer is Toyota. Now you can purchase Dodge pr Lobb so it should be obvious who our favorite dealer is. It certainly helps that our favorite manufacturer is Toyota. Now you can purchase Dodge products from the sister dealership. We have yet to meet anyone we dislike at Pat Lobb. Everyone has always been fantastic in all areas - sales, finance, service, parts - everyone. Our two more recent pleasant experiences were with Amanda, who you find to be a very charming and intelligent woman. We hope she stays there forever so we can buy our next car from her. You will feel at home as soon as you enter. Sit and grab a coke, coffee or water in their lounge and learn how the dealership was built to green standards. Or jump right in and look at their large inventory of cars and trucks - both new and used. Then get down to business and find out how simple it all is. They pretty much give you the best deal right up front - including a fair trade-in price if applicable - so you avoid all that endless back-and-forth haggling between you and management, using the poor sales person as a ping pong ball. At Pat Lobb you can forget all that craziness. They sell a lot of vehicles so they can afford to get you the best deal ever right up front. Check it out for yourself and you'll see. It is the only place we go when we want to buy or service a car and you may find it to be the only place for you too. More
This is my fourth car purchase with George Mogollon at Toyota of McKinney. He and all the service personnel are truly first rate. I have never had a bad experience with them and have always been completel Toyota of McKinney. He and all the service personnel are truly first rate. I have never had a bad experience with them and have always been completely satisfied with my purchase. More
This was to be my 4th vehicle purchase at this dealer, and will never come back. Was interested in a certain special, and was told that I would be able to get it before I drove 7 hours. When I arrived at and will never come back. Was interested in a certain special, and was told that I would be able to get it before I drove 7 hours. When I arrived at the dealership at my scheduled appointment time, the sales representative that I work with was with another customer, but had my stuff ready to go. When the price was presented to me after about an hour of waiting, it was not what we discussed. I was referred to Chris, the sales manager, who basically told me that he was sorry but nothing he could do, despite loyalty and promises. Chris promised to make it right and contacted the GM, but came back with nothing better than taking off the price the "free" iPad that was actually rolled into the price of the car. I was told that no one could beat the price they were offering, but ended up driving home the same car with more features for a much better price. BUYER BEWARE!!! This dealer will no longer see any service business from us, nor will I purchase the accessories for my vehicles from them as planned prior to this experience. Such a shame... Update (8/4/13): I did receive a call from the dealer in response to this review asking me to return to them and give them another chance in the future. At least they tried to make right after the fact, but still doesn't give me back my wasted time. More
This is our 3rd Toyota purchase from George - no pressure, no hassle, no nonsense and always excellent follow-up service. George always tracks the after sale service we receive and ensures everythi pressure, no hassle, no nonsense and always excellent follow-up service. George always tracks the after sale service we receive and ensures everything is to our satisfaction. We have not considered any other brand or dealership because when we call George, he makes time on our schedule and doesn't waste our time when we get there. More