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Pat Lobb Toyota of McKinney
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 6:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 6:00 AM - 3:00 PM
Sunday Closed
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Showing 5,457 reviews
Love the car but had some issues after the sale The vehicle I purchased is very nice and the price was good. The sales process could have gone a lot smoother as I ended up waiting at the dealership The vehicle I purchased is very nice and the price was good. The sales process could have gone a lot smoother as I ended up waiting at the dealership for many hours for both the salesperson and later the finance manager to get to me. I had some issues after the sale which I posted to the dealer in their survey. I was contacted by Sean O'Connor who has taken steps to resolve my complaints. I wish the issues had never occurred but at least the dealership is willing to step up and work with me. More
Our experience at Pat Lobb Toyota was fantastic. Our sales person was Amanda Abshire. She was utterly fantastic. Amanda was incredibly patient, helpful, knowledgeable and professional in every aspec Our sales person was Amanda Abshire. She was utterly fantastic. Amanda was incredibly patient, helpful, knowledgeable and professional in every aspect of our car buying. We were looking at many different SUV's and dealt with other salespersons. Amanda was head and shoulders above the rest. We will definitely recommend Pat Lobb Toyota and Amanda to anybody interested. Louis and Seiko Haveman More
Buying experience of Prius 2 Hi, I went to the dealership on 11/21 evening and finalized the car price at $23,xxx. Nobody told that it was a display model and they are ready t Hi, I went to the dealership on 11/21 evening and finalized the car price at $23,xxx. Nobody told that it was a display model and they are ready to give any car with the similar features for the same price. I told them that I will be coming next year with the approvals from my bank. On saturday afternoon I got the approval and gave a call to them and informed that I will be coming. Good thing is that they have informed that the car has been sold and they have similar car with an extra option for $300+ more which I said fine. Went there and waited for 30 minutes and came to know that it is more than $1100 with no additional options. The way the informed me about the same is pretty bad and would like to suggest that I won't be going to their dealership for anything. few days I have been told that they have a camry LE for $4000 less and I have asked them clearly if $21,xxx is the price I am getting for. And they have a confirmation for the same. But after waiting for couple of hours, they have informed me that it is not the same. Pretty nasty experience there..... Warm Regards, Tittl More
very good attention Jorge is a excellent sales advisor. He had integrity, honesty, and is a good valued person helping me make the decision of a 2015 van. Jorge is a excellent sales advisor. He had integrity, honesty, and is a good valued person helping me make the decision of a 2015 van. More
One dealership I've bought three cars through Pat Lobb Toyota McKinney. Toyota is Toyota. The brand and car stand for itself. The dealership has to live up too th I've bought three cars through Pat Lobb Toyota McKinney. Toyota is Toyota. The brand and car stand for itself. The dealership has to live up too the Toyota brand. This one does. From service to sales. Very friendly, and not pushy. Very clean inside. Someone is ways checking on you to make sure your experience is going well. I worked with Bobby "cajun" Lane. He is down to earth and a good ol country boy. He knows his stuff and didn't tell me what I wanted to hear. Rather what I needed to hear. I appreciate candor, honesty and integrity. This is important in a expensive transaction. I didn't shop around. No point in reinventing the wheel. These guys will take care of you Colby Johnson More
Great Experience Recently purchased a new car for my wife. George was very easy to work with and helped us get what we needed in a short amount of time. George mad sur Recently purchased a new car for my wife. George was very easy to work with and helped us get what we needed in a short amount of time. George mad sure we were happy with our experience and didn't pressure us into anything we didn't need. More
Great Customer Service! Madi and Burt provided exceptional service. Thank you both for making my purchase great. I, too, work in customer service and appreciate your attenti Madi and Burt provided exceptional service. Thank you both for making my purchase great. I, too, work in customer service and appreciate your attention to detail and ensuring I had all the information I needed to make my decision. More
Amanda went above and beyond! FANTASTIC! We just purchased a 2014 Toyota Prius Three from Amanda Abshire at Pat Lobb Toyota of McKinney. We called Amanda after reading about her great review We just purchased a 2014 Toyota Prius Three from Amanda Abshire at Pat Lobb Toyota of McKinney. We called Amanda after reading about her great reviews here on DealerRater, and they are definitely accurate. We have purchased many, many cars, and this was among the best experiences we have had. Our 2002 Rav4 was nearing the end of its useful life, so we were in the market for a low lease payment originally on a new RAV4. After several frustrating hours at Toyota of Richardson (the dealership closest to our home-think high pressure and four squares) and driving as far as Hurst looking for a great deal, we searched the area for dealerships closer to home. We found Pat Lobb's Toyota of McKinney, among others. After checking DealerRater, we called Amanda up and told her the lowest price we had found so far for the RAV4. After discussing our needs and giving us prices/payments over the phone (OMG, yes she did, I hope you are reading this Toyota of Plano!), she mentioned they also had great lease deals on the Prius. So we headed up to see her the next business day (Sunday in between), she met us bright and early at 8:45 am on Monday morning. We test drove the RAV4 (which she beat the lowest price on), a Prius Three and then a Toyota Camry SE. After securing the necessary information including payments on the three leases, we left the dealership with no pressure and was given time to think about it. After double checking prices on the prius and camry with other dealerships, we ultimately called Amanda back later that Monday and told her we wanted the Prius. We returned that late afternoon to sign papers. Unfortunately, there was an error by the sales manager, and we actually had purchased a car that had very, very light hail damage. We did not see this until after we signed the paperwork and the car was in the garage at night under the lights. We immediately called Amanda and she was right on it. We drove back up to the dealership and ultimately worked out a deal that was even cheaper and they agreed to fix all of the very small dings in the roofline. We are absolutely positive this was an error and they were not trying to pull one over on us. It was an honest mistake. At any rate, we just took the car in to have it fixed (for free) and Amanda was ready for me when I arrived at the dealership, again bright and early. She even gave us a loaner that was really nice and not of the normal "loaner" variety. We were free to drive it the entire day. When we returned for the car, it was done perfectly, and again Amanda was waiting for me. She even filled the Prius up again with gas so we left with a full tank! If you are in the market for a new Toyota or Scion or a pre-owned car, please consider Amanda. She is no-pressure, upfront and has a real commitment to her clients. We highly recommend her with great enthusiasm! More
Customer service the way it is supposed to be I had gone to three dealerships in the Plano area with a simple request, Email me your best price for 2014 Avalon XLE Touring in Cypress Pearl. Georg I had gone to three dealerships in the Plano area with a simple request, Email me your best price for 2014 Avalon XLE Touring in Cypress Pearl. George Mogollon of Pat Lobb Toyota was the only one of the three that did what I asked. George was easy to work with and obviously listened to what I said. It was an excellent car buying experience for me. More
Very Thankful Long story short, Tim Anderson went above and beyond to make a very nervous customer with a bad experience an EXTREMELY happy customer. His follow th Long story short, Tim Anderson went above and beyond to make a very nervous customer with a bad experience an EXTREMELY happy customer. His follow through and personal attention to the deal has made a forever customer. Thank you Tim for your time and attention. We are beyond words for what you have made happen for a man that means more to us than words can express! More