Pat Lobb Toyota of McKinney

I was very please with my recent car buying experience. As I walked in I was approached by Mel Williams and he asked if he could help me find someone, instead of attacking me like a shark with trying to pu As I walked in I was approached by Mel Williams and he asked if he could help me find someone, instead of attacking me like a shark with trying to push a sale. When I found out the person I was looking for was out, Mel helped me decide what kind of car and purchase options would fit my budget. I was trading in a vehicle and it was a smooth seamless transition. I went in there assuming to just look but was given such a good offer I could not pass it up! I highly recommend Patt Lobb Toyota for your car buying experience to be hasslefree and enjoyable. More

Amanda was courteous, very pleasant and had a positive approach. She was knowledgeable; answered our questions and most importantly, if she didn't know the answer, she got the answer rather than just givi approach. She was knowledgeable; answered our questions and most importantly, if she didn't know the answer, she got the answer rather than just giving a reply. More

I would recommend Pat Lobb Toyota and their staff to anyone looking to purchase. Shannon and Derick made this the most pleasant and easy experience in my 30 years of purchasing cars. Very professional a anyone looking to purchase. Shannon and Derick made this the most pleasant and easy experience in my 30 years of purchasing cars. Very professional and transparent from every aspect. Great job... Everyone in the dealership smiling and opening doors for guests. I did not see this in any of the Toyota dealers that we visited this week. A+...... More

I was recently in a wreck that ended in my car being considered a total loss. Completely unexpected, I needed a new car fast and the people at Pat Lobb Toyota were amazing! I walked in believing I would considered a total loss. Completely unexpected, I needed a new car fast and the people at Pat Lobb Toyota were amazing! I walked in believing I would be getting a used car with pretty high mileage and left in under 3 hours with a BRAND NEW Scion TC! They asked me what my price range was, both cash in full and monthly, and stuck to it! Don was very friendly and honest. He, along with Robert and Bentley, were genuine and kept the process moving quickly! After test driving the TC, he showed me all the details on the car and how to connect my phone to the car to receive and make calls. It was a great experience and I would definitely recommend them. Thank you and good luck to all who are still searching!! More

I hate everything about purchasing a vehicle. I have actually developed hives while trying to buy a car in the past. The pushy sales people, being trapped in an office while the sales person 'negotiates actually developed hives while trying to buy a car in the past. The pushy sales people, being trapped in an office while the sales person 'negotiates with the General Manager', and all my time wasted... Hate it! I usually jump in my car and drive away when approached by sales people BUT when George Mogollon introduced himself to me one Monday afternoon, I did not run. George didn't stalk me, push me, or tell me what kind of vehicle I 'really want'. Nope, George listened as I explained my situation, car requirements, and my purchasing phobias then he walked me through all of the Toyota cars and showed me My Car. He did not scare me away. He even understood when I explained I would need to leave for 30 minutes before I stepped foot inside the building. When I returned as promised, George did not shove me into so 5x5 office and shut the door. Instead, George continued to treat me with respect and calmly talked me through each step of purchasing my car. George was even considerate enough to periodically stop and ask if I was still okay and make sure I did not feel any hives developing. George never left my side for more that a few minutes and even offered to sit with me while I signed my finance paperwork. Which I did not make him do. By this time, I was comfortable enough to handle signing the papers on my own. After all the paperwork was done and we were waiting for my car to be cleaned and gassed up, George took me around and introduced everyone that had a hand in making my car buying experience so calm and hive-free. George even explained how I could schedule all of my routine maintenance online, set-up my first service appointment and introduced My Service person, Griego (Eric Griego). It was by far the best car buying experience ever thanks to George Mogollon and everyone at Pat Lobb Toyota of McKinney. More

George did an excellent job of reviewing the Land Cruiser features during our initial visit. He was informative and friendly, but not pushy. After looking at the competitive cars we decided to buy Toyota. features during our initial visit. He was informative and friendly, but not pushy. After looking at the competitive cars we decided to buy Toyota. We liked the car, the price and service that George provided. George did a great job throughout the sales process. Also, since we had previously bought a Toyota at Pat Lobb, we knew the service department was great. More

I would really like to recognize George Mogollon for his excellent service. The professionalism and integrity he displayed made my auto purchase experience stress free and actually quite pleasant. If you a excellent service. The professionalism and integrity he displayed made my auto purchase experience stress free and actually quite pleasant. If you are in the market for a new or used automobile, I would highly recommend him to guide you through the process. Margaret Puster Fort Worth, Texas More

This was by far the most enjoyable car buying experience I've had. George Mogollon was referred to me by a friend and the entire process was done start to finish in a few hours. I was given plenty of opti I've had. George Mogollon was referred to me by a friend and the entire process was done start to finish in a few hours. I was given plenty of options for new and used vehicles, George went over everything and let me decide where to go from there. No pressure to do anything! After buying a used certified Camry, George even went with me to return my rental car, unbelieveable customer service! The experience gets better when I met Bentley Ephron in finance. I was probably in his office less than 10 minutes. Bentley did a great job of explaining some of the insurance options, and what I needed and what I could do without. It had been 9 years since my last auto purchase and all I have to say is that I am telling everyone I know to go up to Toyota of McKinney, I am looking forward to purchasing another vehicle for my family soon. Thanks guys! Jeff Motley More

We started the buying process online through a discount service and Pat Lobb Toyota of McKinney was one of about 7 dealerships to respond. I went back and forth with everyone discussing what we were looki service and Pat Lobb Toyota of McKinney was one of about 7 dealerships to respond. I went back and forth with everyone discussing what we were looking for, availability and price. Patt Lobb Toyota of McKinney was one of only 2 dealerships to have what we most wanted in stock along with several other vehicles that were close. The only dealership I made an appointment with, based on available vehicles and knowledge of the staff, was Patt Lobb Toyota of McKinney, even though there are several Toyota dealerships closer to home for us. They were able to put two vehicles side by side and allow us to comb through them, ultimately making our decision clear. We initially spoke with Shannon Witherow, via email, and he was pleasant, knowledgable and fast to respond. Shannon was with another customer when we arrived, so George Mogollon assisted us at the dealership. George was patient, knowledgeable and great with our kids. George was able to clearly and competently explain the difference between the two vehicles we were looking at, answer our multitude of questions and was just an all-around great help. We had one question that stumped both George and Shannon, and neither just guessed at the answer. They made sure that they knew what they were telling us, instead of just answering. We appreciated the honesty and the willingness to do research on our behalf. The pricing sheet was straight forward and easy to understand. We also dealt with Derek Haines in financing, and he was also competent and pleasant to deal with. Overall, our experience with Patt Lobb Toyota of McKinney was as easy and pleasant as a car buying experience could be. We would highly recommend Pat Lobb Toyota of McKinney to anyone, even if you have to drive a bit to get to them. They are worth it! More