Pat Lobb Toyota of McKinney

It was my first time that i visited a Toyota dealer and I definitely loved the serviced provided by George Mogollon. The reason why I am writing this review is because I bought two new mini-vans and George definitely loved the serviced provided by George Mogollon. The reason why I am writing this review is because I bought two new mini-vans and George made all the paper work simple. George was very helpful. So, I was considering to buy another mini-van from George because he is trustworthy. Moreover, because of George's generosity towards the Hispanic community i am interested in buying another mini-van from him. I would recommend George Mogollon to any buyer. More

I came in looking for info on a new FR-S but not looking to buy just yet because I wanted to get a few things settled first. After talking to George Mogollon (972-741-1284) for a bit, we got the paperwork s to buy just yet because I wanted to get a few things settled first. After talking to George Mogollon (972-741-1284) for a bit, we got the paperwork started so that when I came back it would be a smoother process. Once we got things rolling, it ended up being such a smooth process that I bought the car on the spot. George wasn't pushing me to buy it, he was very laid back and simply taking me through the process and they were so helpful with everything that I decided to take the car right then. They were able to work with me on getting the documentation I needed that I didn't have with me right then. The entire process was painless and smooth, and from stepping on the lot to driving off with my new car was 2 hours flat. Excellent dealership, George and Chris where super helpful and friendly without being pushy whatsoever. Would highly recommend getting a car here. More

We were in need of a replacement vehicle for one lost in a non-injury accident. I called Mel and when we arrived at the dealership he had selected five vehicles for us to examine based on our earlier conve a non-injury accident. I called Mel and when we arrived at the dealership he had selected five vehicles for us to examine based on our earlier conversation. We were impressed with all choices and settled upon a Corolla. Within an hour of our decision we on our way with our vehicle. The entire experience was less than three hours and most of that time was our decision making process. At no time did we feel any pressure to hurry or to buy, unlike we had experienced at other local dealerships.. This is our third vehicle purchased from Pat Lobb and I can think of no reason not to return there next time. Excellant service and great employees in all sectors of the business. More

Tim Anderson and George Mogollon at Pat Lobb Toyota, 972-741-1284, are the most caring, helpful men I have had the pleasure to work with. They listened to my wants and needs in a car and got me the one 972-741-1284, are the most caring, helpful men I have had the pleasure to work with. They listened to my wants and needs in a car and got me the one I wanted. I would send my family and friends to them to buy a vehicle. This is not my first car to buy from them and I will come back when I am ready to buy or trade again. And the service department is the best I have worked with. Thanks guys for all your help!!!!!! Susan H More

I unfortunately own a 2007 Camry XLE which now miraculously has 128,000 miles on it. I have had issues with it since the day I bought it as documented by Pat Lobb Toyota. Beyond the multiple rec miraculously has 128,000 miles on it. I have had issues with it since the day I bought it as documented by Pat Lobb Toyota. Beyond the multiple recalls and "extended, extended warranties" they've issued on parts like their clip-on visors and gas pedals, I have had a transmission issue (hard shifting) and a suspension issue which causes the tires to wear unevenly, what they call scalloping or feathering. This only happens in the rear. I'm about to put on my 6th set of tires. Toyota replaced a strut at about 27000 miles and replaced the tires the first 3 times under warranty. Each time claiming they wear in that manner because the tires were "soft, touring" tires. Now sludge has covered my motor. They tell me it needs to me rebuilt or replaced. No other options. Why sludge in the motor? According to Toyota records, they changed my oil every 5000 miles. But for the last 18 months, since they don't have records of oil changes, I must not have been changing oil every 5000 miles which Arik, their Director of Service, adamantly claims will ruin your engine. Never mind that I now find out that Toyota Camrys and Highlanders have serious design flaws involving the PVC valve which make them very sludge-prone. 4 years later all I get regarding the suspension and transmission problem is excuses and blank stares. He tells me that smoke pouring out my exhaust is NORMAL if you don't change oil every 5000 miles ( not 5500 or 6000 miles). I kept waiting for Pat Lobb Toyota to offer me something to show they were willing to be at least SLIGHTLY ACCOUNTABLE for all the issues I've had with their product (transmission, visors, recalls, extended warranties, sludge, suspension, 3 ignition coils, tires, ....). Sadly, they offered nothing but blame and excuses. More

My husband and I were shopping for a used car and Pat Lobb's Toyota dealership was recommended to us. They went over and beyond making this experience as painless as possible. We thoroughly enjoyed worki Lobb's Toyota dealership was recommended to us. They went over and beyond making this experience as painless as possible. We thoroughly enjoyed working with Shannon. He knew exactly what we needed to do in order to get into our price point. Shannon even went as far as calling our auto insurance company to find out what the price point difference would be on our monthly statement. We also worked with John in the finance department. He answered all of our questions And provided all options in making us feel like we were making the right decision. I would highly recommend Pat LobbToyota dealership of McKinney to anyone who is in the market for a new or used car. More

George was knowledgeable, friendly, and the paragon of professionalism. He showed great interest in my family's needs for a new vehicle and took great care in helping us select the right product. George professionalism. He showed great interest in my family's needs for a new vehicle and took great care in helping us select the right product. George tookhis time in showing us several vehicles, so that we could experience each model that we were inquiring about. He was very patient and made sure to ask qualifying questions regarding past purchase experiences and past vehicles owned. If I ever needed to buy another car, I would certainly come back to him and Pat Lobb Toyota in McKinney. I will most certainly let others about my experience with George and Pat Lobb Toyota. More

We recently were referred to Patt Lobb Toyota by a friend. Initially, Tim helped us get an idea of what we might want by phone and email. When we made the trip to the dealership the team, including friend. Initially, Tim helped us get an idea of what we might want by phone and email. When we made the trip to the dealership the team, including Alexander, made us welcome and comfortable. Tim introduced us to George Mogollon (972-741-1284) who was very knowledgeable in every capacity about the vehicle and any features, comparisons or questions we had. After driving the car, we made the decision to purchase and Derek was very thorough. He even let us run several scenarios of our purchase through his computer to find the best option. Overall, an excellent experience. More

Awesome experience from start to finish. Not your usual frustrating dealership trying to sell you a deal. They listened to our needs and respected our opinions and most importantly gave us our space to mak frustrating dealership trying to sell you a deal. They listened to our needs and respected our opinions and most importantly gave us our space to make a decision based on what we wanted and not what 'they' wanted. Would recommend this place anywhere. More

Everyone at the dealership was very friendly and helpful. My family has bought and leased several cars from Pat Lobb Toyota in recent years. Amanda located the car I wanted in another city and had it to me i My family has bought and leased several cars from Pat Lobb Toyota in recent years. Amanda located the car I wanted in another city and had it to me in no time. More