Pat Lobb Toyota of McKinney

Very friendly and helpful it was a pleasure to do business with Chris. He was knowledgeable. The whole staff that I worked with was friendly. From the manager to the finance it was a pleasure to do business with Chris. He was knowledgeable. The whole staff that I worked with was friendly. From the manager to the finance guy. Thanks for making this a wonderful experience! More

Car buy experience Bought a new Camry from George Mogollon today. Hands-down the best experience!! George Mogollon was very helpful, very friendly, and had my best int Bought a new Camry from George Mogollon today. Hands-down the best experience!! George Mogollon was very helpful, very friendly, and had my best interests in mind. He laid out all my options and did not try to bamboozle me. I am very pleased with George; as were a couple of my friends who have bought vehicles from him. I highly recommend George Mogollon to anyone looking get into a vehicle, new or used. Definitely buying from him again. George Mogollon at Toyota of McKinney, 972-741-1284. More

First Car Purchase I made my first car purchase here at Pat Lobb's Toyota of McKinney. The experience was MUCH better than I expected. I had heard horror stories about I made my first car purchase here at Pat Lobb's Toyota of McKinney. The experience was MUCH better than I expected. I had heard horror stories about dealerships, but this one did away with all of those negatives. Amanda Abshire was AWESOME! Great sales associate who knows her stuff and is VERY cordial. I will definitely be referring this dealership to my friends/family AND referring them to Amanda. More

Thank you I want to thank you for providing such a pleasurable experience with my recent purchase of a 2014 Toyota Camry SE. The staff in your dealership were e I want to thank you for providing such a pleasurable experience with my recent purchase of a 2014 Toyota Camry SE. The staff in your dealership were extremely helpful and honest throughout the entire process. At every step and with every question that I had, an expert was there to help and suggest a better solution for either finding the right color, model, financing and finding the right warranty. Everyone was friendly and strangely enough, wanted to find a better way for me to save money in the long run. Once again, thank you for helping me purchase the right car at the right price, I look forward to doing business with you in the future and will definitely recommend your dealership to my friends and family. More

Establish a relationship with Toyota It can be difficult to establish a meaningful relationship with a huge company like Toyota. Pat Lobb Toyota of McKinney has apparently figured out th It can be difficult to establish a meaningful relationship with a huge company like Toyota. Pat Lobb Toyota of McKinney has apparently figured out that by selling a superior product with superior salesmen, closing the deal with superior financing officers, and maintaining the product with superior advisors and technicians that customers will soon realize that this is the place to do business for years to come. I've purchased several vehicles from this dealership since it opened and have enjoyed every experience. It's nice to walk in the doors and be greeted by employees that know me, or greeted by employees that recognize me: as a valued customer. I'd say that I've developed a meaningful relationship that I have experienced nowhere else! More

Second New Purchase We leased a Toyota Camry from Pat Lobb Toyota a couple of years ago. The sales and service was great. We returned to purchase a new Toyota Avalon. Geo We leased a Toyota Camry from Pat Lobb Toyota a couple of years ago. The sales and service was great. We returned to purchase a new Toyota Avalon. George Mogollon was a pleasure to work with in the selection of a new car. Our time was limited and he respectfully and effeciently assisted us in our latest purchase. We will continue to use Pat Lobb Toyota for all of our purchases and maintenance services. More

Excellent honest sales experiance Amanda is one of the best sales person I have come across. She was quick to help and followed up even after the sales. She was quick to help though we Amanda is one of the best sales person I have come across. She was quick to help and followed up even after the sales. She was quick to help though we walked in very late at night. I would recommend her and the dealership!! More

Worst Manager - He disgraces Patt Lobb I requested information online on a vehicle I was interested in then I received a call from an internet sales rep who took all of my information, what I requested information online on a vehicle I was interested in then I received a call from an internet sales rep who took all of my information, what I was looking for, my budget, my trade info ect. I was then referred to Shaun Anderson because he was going to review all the info I sent over on my trade in and call me back with a estimate. He NEVER called back. I then called Pat Lobb and was given to another sales rep who asked for all the same info I had already provided. I again, gave all then info which both times I told them that I had just purchased one vehicle less than a year ago from Buck and wanted to work with him. Finally the director James Brown got involved after about 10 phone calls and a lot of wasted time and made sure Buck was working with me as I requested the very first call. I ended up purchasing a vehicle from Buck and everything seemed to be working out until right before I signed the paperwork I noticed a dent in the roof. Buck asked Shaun to look it over and fix it. Shaun agreed to do so and he would call to schedule a time for me to bring the vehicle up there. Shaun never called! After 3 emails and 4 phone calls (which several he stated he would call back and NEVER did) I finally had arranged a time to take my vehicle to Pat Lobb. I was told by Shaun a vehicle of equal or more value would be waiting on me and that he would make sure mats were installed as well as my tags and it would take two days. I go to Pat Lobb to drop my SUV off and guess what..... No vehicle was arranged for me to take, no one knew I was coming or what service I needed and Shaun had already left for the day! After a lot of wasted time and re-explaining over and over what I needed, who I talked to, ect I was given a old POS vehicle to drive that sounded like the engine was going to explode. I was again told it would take 2 days and I would get a call when it was ready. Day 2 came around and no call from Shaun so I call him. He gives me every excuse he can think of as to why things weren't done. He is a manager and I expected he would just own up to the fact that he dropped the ball rather than make excuses but no. He then tells me he is just waiting for it to be detailed then he will get the keys and call me. Did he call? Of course NOT! Day 4 comes around and I call the service department to see if my vehicle is ready and I am told "yes, it's been ready". So again Shaun didn't call me. I ask her to confirm if everything is completed before I drive all the way up there and she can only confirm one of the three things being completed and tells me I need to speak with Shaun to confirm. I refused then ask to speak with a manager and I'm told Shaun is a manager so I say never mind. I called James Brown and had to leave a message then I called Buck to see if he would take the time to straighten this all out. He promises to do so. I'm not on my way to Pat Lobb to get my vehicle however based on everything that's happened I guarantee when I get there that there will be problems. I almost want to just tell them to keep it and refund my money. It's sad when you spend over $30K on a vehicle and are treated so poorly. More