Pat Lobb Toyota of McKinney

Excellent customer service Molly Stiles- Pat Lobb Toyota TOM helped me after I got a flat tire yesterday , even though I bought my new corolla from TOP just a few months ago. Made the mistake of thinking TOP TOM helped me after I got a flat tire yesterday , even though I bought my new corolla from TOP just a few months ago. Made the mistake of thinking TOP would help me, given my recent purchase, so I had it towed there. TOP did put my spare on, which was the only "thanks" or goodwill gesture I got while there. My salesperson at TOP was "on leave" so no employee(s) there to advocate for me & my situation. Not a good feeling! Thankfully I had worked w/ Molly at TOM before. She's such a hard worker & so knowledgeable, not to mention she knows how to empathize with an extremely busy person who is suddenly immobilized by a non-functioning car. Please give Molly a raise! She's helped me many times, yesterday was the most important. Consistently the best customer service I've ever had w/ Toyota (16yr, now on 3rd Corolla) when working w/ Molly. She's also genuinely nice to my older parents, which unfortunately is becoming a thing of the past in our society. The only thing I wish Toyota (not Molly or TOM) would do is give me a break on the cost of yesterday , since I bought the "premier"(?) warranty package w/ my car, and since this is my 3rd Corolla. Otherwise very happy at the end of the day yesterday. Thank you again Molly! More

Great servive Pat Lobb Toyota has always given me great service. Always let me know if the service might take a little longer than planned and made sure I understoo Pat Lobb Toyota has always given me great service. Always let me know if the service might take a little longer than planned and made sure I understood what the next steps might be. I like the way they do business. More

Made My wife so happy! Drove from Shreveport Louisiana to get a new Sienna from Mr Bill Jenkins. He had everything ready for my wife. The complete process was so nice. My Drove from Shreveport Louisiana to get a new Sienna from Mr Bill Jenkins. He had everything ready for my wife. The complete process was so nice. My wife was very excited when Bill went over all the cool features and explained them to her. Wow I will always refer all my friends to go see Mr Bill Jenkins for there next vehicle. We thank you very much. More

Satisfaction This was my first visit to Pat Lobb's for service and was very happy with the experience. Will definitely be back for future service needs. This was my first visit to Pat Lobb's for service and was very happy with the experience. Will definitely be back for future service needs. More

Service staff are amazingly consistent. Prompt service helps A special family owned dealership that rewards staff based on service. Nicely done and so consistent at every level. A joy to travel the extra miles f A special family owned dealership that rewards staff based on service. Nicely done and so consistent at every level. A joy to travel the extra miles for this level of service. More

Excellent and reliable service I wouldn’t take my 4 Runner anywhere else other than Pat Lobb Toyota. They are very professional, kind and very considerate. Service Dept. is just the I wouldn’t take my 4 Runner anywhere else other than Pat Lobb Toyota. They are very professional, kind and very considerate. Service Dept. is just the best!! More

Bad service Worst customer service on trying to buy a truck. Don’t go they will waste ur time. I will never go back there again period Worst customer service on trying to buy a truck. Don’t go they will waste ur time. I will never go back there again period More

Service center is great! As a woman, you never know what you will get at a car service center, but Justin at Pat Lobb Toyota is better than great, he is trustworthy! As a woman, you never know what you will get at a car service center, but Justin at Pat Lobb Toyota is better than great, he is trustworthy! More

Ask for Selena, she cares for her customers Had service done, parts and received lic plates...ask for Selena Hann she cares about YOU. Had car done while I waited and was in and out. Had service done, parts and received lic plates...ask for Selena Hann she cares about YOU. Had car done while I waited and was in and out. More

Good service Great place for an oil change. Team did a great job and were quick to satisfy me as a customer. I would highly recommend Toyota of McKinney. Great place for an oil change. Team did a great job and were quick to satisfy me as a customer. I would highly recommend Toyota of McKinney. More