Pat Lobb Toyota of McKinney

Great Customer Service! Madi and Burt provided exceptional service. Thank you both for making my purchase great. I, too, work in customer service and appreciate your attenti Madi and Burt provided exceptional service. Thank you both for making my purchase great. I, too, work in customer service and appreciate your attention to detail and ensuring I had all the information I needed to make my decision. More

Amanda went above and beyond! FANTASTIC! We just purchased a 2014 Toyota Prius Three from Amanda Abshire at Pat Lobb Toyota of McKinney. We called Amanda after reading about her great review We just purchased a 2014 Toyota Prius Three from Amanda Abshire at Pat Lobb Toyota of McKinney. We called Amanda after reading about her great reviews here on DealerRater, and they are definitely accurate. We have purchased many, many cars, and this was among the best experiences we have had. Our 2002 Rav4 was nearing the end of its useful life, so we were in the market for a low lease payment originally on a new RAV4. After several frustrating hours at Toyota of Richardson (the dealership closest to our home-think high pressure and four squares) and driving as far as Hurst looking for a great deal, we searched the area for dealerships closer to home. We found Pat Lobb's Toyota of McKinney, among others. After checking DealerRater, we called Amanda up and told her the lowest price we had found so far for the RAV4. After discussing our needs and giving us prices/payments over the phone (OMG, yes she did, I hope you are reading this Toyota of Plano!), she mentioned they also had great lease deals on the Prius. So we headed up to see her the next business day (Sunday in between), she met us bright and early at 8:45 am on Monday morning. We test drove the RAV4 (which she beat the lowest price on), a Prius Three and then a Toyota Camry SE. After securing the necessary information including payments on the three leases, we left the dealership with no pressure and was given time to think about it. After double checking prices on the prius and camry with other dealerships, we ultimately called Amanda back later that Monday and told her we wanted the Prius. We returned that late afternoon to sign papers. Unfortunately, there was an error by the sales manager, and we actually had purchased a car that had very, very light hail damage. We did not see this until after we signed the paperwork and the car was in the garage at night under the lights. We immediately called Amanda and she was right on it. We drove back up to the dealership and ultimately worked out a deal that was even cheaper and they agreed to fix all of the very small dings in the roofline. We are absolutely positive this was an error and they were not trying to pull one over on us. It was an honest mistake. At any rate, we just took the car in to have it fixed (for free) and Amanda was ready for me when I arrived at the dealership, again bright and early. She even gave us a loaner that was really nice and not of the normal "loaner" variety. We were free to drive it the entire day. When we returned for the car, it was done perfectly, and again Amanda was waiting for me. She even filled the Prius up again with gas so we left with a full tank! If you are in the market for a new Toyota or Scion or a pre-owned car, please consider Amanda. She is no-pressure, upfront and has a real commitment to her clients. We highly recommend her with great enthusiasm! More

Customer service the way it is supposed to be I had gone to three dealerships in the Plano area with a simple request, Email me your best price for 2014 Avalon XLE Touring in Cypress Pearl. Georg I had gone to three dealerships in the Plano area with a simple request, Email me your best price for 2014 Avalon XLE Touring in Cypress Pearl. George Mogollon of Pat Lobb Toyota was the only one of the three that did what I asked. George was easy to work with and obviously listened to what I said. It was an excellent car buying experience for me. More

Very Thankful Long story short, Tim Anderson went above and beyond to make a very nervous customer with a bad experience an EXTREMELY happy customer. His follow th Long story short, Tim Anderson went above and beyond to make a very nervous customer with a bad experience an EXTREMELY happy customer. His follow through and personal attention to the deal has made a forever customer. Thank you Tim for your time and attention. We are beyond words for what you have made happen for a man that means more to us than words can express! More

Our experience was superior. We were very happy with our sales representative, George Mogollon. We were considering buying a Toyota or a Honda, but were not sure whether we wante We were very happy with our sales representative, George Mogollon. We were considering buying a Toyota or a Honda, but were not sure whether we wanted an Accord, a Camry, or a Highlander. George explained the differences concerning the Camry V-4, Camry V-6, and Highlander as well as driving and explaining the "way things worked", the many differences between the two cars, and the different options included and available on the Camry and Highlander. George was very positive and understood our needs. He kept us informed on the progress of the Camry V-4 we ordered. Ultimately we changed our minds and purchased the V-6 for which he was very accommodating. We traded in a ten year old Sienna and got a fair price we thought. Because of the good experience with our salesman (We appreciated that he was not "pushy" neither was the business manager! - just friendly), and our good experience with our Sienna we were very pleased that we ended up at Pat Lobb Toyota - Mckinney. Jim and Suzy Emerson More

A Return Customer A return customer Bill and Linda We recently purchased our second Toyota from Pat Lobb Toyota – Mckinney, Tx. We were so pleased with our first e A return customer Bill and Linda We recently purchased our second Toyota from Pat Lobb Toyota – Mckinney, Tx. We were so pleased with our first experience that we returned. George Mogollon, our salesman, was very helpful and thorough in explaining everything about the car, financing and service. George is nice to work with because he has calm and soothing personality. It is kind of stressful buying a new car. If you are looking for a good car buying or leasing experience, call George Mogollon(cell) 972-741-1284 or (office) 214-544-8696. More

Awesomesauce!!! George was amazing! He helped us start our journey months before we bought. Now that we have purchased, our experience was just as amazing! I highly h George was amazing! He helped us start our journey months before we bought. Now that we have purchased, our experience was just as amazing! I highly highly recommend George for any Toyota you might be considering! More

George Mogollon Great Sales Consultant George is very laid back and up front. No pressure and considerate. Great experience! Would recommend George and this dealership to anyone. Will come George is very laid back and up front. No pressure and considerate. Great experience! Would recommend George and this dealership to anyone. Will come back in the future. More

George Mogollon is Great! Was in need of a new car and George and the rest of the Toyota team in McKinney helped me out with a smile. Great service, I was in and out without mu Was in need of a new car and George and the rest of the Toyota team in McKinney helped me out with a smile. Great service, I was in and out without much wait time in between. Overall a great experience and I've been telling friends since I got my Toyota how great they are! More