Pat Lobb Toyota of McKinney

This was my third new car from this dealership ... so obviously, I was 'happy' with the dealership going in. That said, George Mogollon made this transaction the smoothest and most straightforward ... so obviously, I was 'happy' with the dealership going in. That said, George Mogollon made this transaction the smoothest and most straightforward to date. As buying a new car is nobody's idea of a recreational activity, I really hate saying that having George handle the sale was 'fun', but it was indeed truly enjoyable. When this lease is up i'll be seeking him out again! More

Excellent service. Drake went the extra mile to make sure my car buying experience was spectacular. He walked me through the process step-by-step with a bright attitude Drake went the extra mile to make sure my car buying experience was spectacular. He walked me through the process step-by-step with a bright attitude and knowledgeable/understanding personality. I am absolutely satisfied with my experience and I would definitely recommend him to any friends/family looking for a new car. More

George Mogollon Made the Difference So often buying a car can be a frustrating and inefficient experience. George Mogollon made every effort to make my recent car buying experience easy; So often buying a car can be a frustrating and inefficient experience. George Mogollon made every effort to make my recent car buying experience easy; fair and efficient. He was vigilant and detailed oriented during the process to make sure I was satisfied. George and his team at Pat Lobb are excellent and you should check them out when you're looking to buy a vehicle. More

The best car buying experience I have eve had! George Mogollon and his team at Pat Lobb make the car buying experience easy and relaxing. If your looking to buy a car, look no further. George Mogollon and his team at Pat Lobb make the car buying experience easy and relaxing. If your looking to buy a car, look no further. More

Good people, good service! We worked with Amanda Abshire in purchasing my first vehicle ...she was incredibly patient and kind! Everyone we interacted with helped this experienc We worked with Amanda Abshire in purchasing my first vehicle ...she was incredibly patient and kind! Everyone we interacted with helped this experience to be enjoyable, and I trust the staff at Pat Lobb Toyota of McKinney! More

Exceeded my expectations Discussed the several options available for a current lease of a 2012 RAV4 whose lease terms were to expire in a few months. George was not only very Discussed the several options available for a current lease of a 2012 RAV4 whose lease terms were to expire in a few months. George was not only very knowledgeable as to the options, but conveyed the professionalism and high focus on customer satisfaction that I felt I was the only person [besides by wife] in the dealership showroom. George was patient and managed my expectations regarding a moment during the process where he had to spend a few moments taking care of another commitment. Absolutely no problem We ended up deciding that one of the options [turn in the leased RAV4 and purchase a new 2015 RAV4] was the most optimum. As a footnote, working with Chad Weiner on the financial side was also a pleasure where we walked away without any "post purchase dissonance". To summarize, if there was a scale of 1 to 10 [with 10 being the highest rated score], I would find a way to evaluate George Mogollon with a rating of a 10+! Sincerely, Rich and Maria Roy More

Very good. Amanda Abshire is a excelant sales person. She is very knowledgable about her products and does not try to pressure us. I would rate her excelant. At Amanda Abshire is a excelant sales person. She is very knowledgable about her products and does not try to pressure us. I would rate her excelant. At the top. I would hire her. More

New salesperson but dynamic My wife and I set an appointment to determine the practicality of trading (again) to upgrade to a newer Camry. I had called our previous sales person My wife and I set an appointment to determine the practicality of trading (again) to upgrade to a newer Camry. I had called our previous sales person, Vince aka Tiger Woods. He explained that since we had purchased our previous Camry, he had moved to a sales manager position but assured me he would assign a great sales person to work with us when we came in. That sales person was Wesley Wheat. Wow, Wesley is a relatively new sales person but what a dynamic young man! Very polite, relaxed and sensitive to the importance of customer service. When Vince introduced us to Wesley he assured us we would be well taken care of. What an understatement. What a pleasant experience, starting with Wesley, Vince, finance on up the line with all whom we interacted with at Pat Lobb Toyota! Thank you Pat Lobb for caring about your customers from the top down. This is our fourth Camry, the last three from Pat Lobb; The first was before Pat Lobb was in McKinney. More

Great Experience! I originally contacted this dealership by phone and indicated I would be in the following day to look at their used lot. Drake took my call and assis I originally contacted this dealership by phone and indicated I would be in the following day to look at their used lot. Drake took my call and assisted me when I visited the dealership to test drive a vehicle. Drake was very helpful explaining the various features, however, it was his character that won me over. I wasn’t looking at a Toyota vehicle and Drake told me there was someone at the dealership with more knowledge about the make of vehicle I was interested in and called that person (Shaun) over to answer any additional questions I had. The purchase process was painless and my dealings with Drake, Shaun and “Smitty” (finance), were enjoyable. Each of these individuals appeared to enjoy their jobs and want to serve their customers. My experience with Pat Lobb didn’t end when we took possession of the vehicle. During the buying process, I requested a couple of things be done to the vehicle so it went in for service a couple of days after purchase. Jose assisted me when I dropped the vehicle off and contacted me when it was ready for pick-up. While waiting for Jose to bring my vehicle around, another sales person (Haley) I had briefly spoken to the day of purchase recognized me and said hello. My daughter asked Haley a question about the backseat control panel and Haley gladly hopped in the vehicle, looked at the owner’s manual and explained the knob to my daughter. I dreaded the car buying experience before coming to Pat Lobb, but this purchase changed that for me…as long as I deal with Pat Lobb. Next time I am looking for a car, Pat Lobb will be my first stop! More