Pat Lobb Toyota of McKinney

Replace Coil on #2 Cylinder/2000 Tundra I bought my 2000 Tundra new in August 1999. Keep it in tip top shape always. Had emergency 11-15-2018/Monday after starting Tundra. Running rough & en I bought my 2000 Tundra new in August 1999. Keep it in tip top shape always. Had emergency 11-15-2018/Monday after starting Tundra. Running rough & engine check light came on. I had to take my Wife to an appointment at UT Southwestern Hospital in Dallas, Tx for followup on a recent surgery. I called Justin Ryan, Service Mgr at Pat Lobb Toyota in McKinney, Tx. Justin gave me a loaner vehicle at no cost while my Tundra was being repaired by my always go to Senior Certified Master Tech, Jeff Colefield. The #2 Cylinder Coil (8 Cylinder Engine) had malfunctioned and needed replacing. These 2 people who I always depend on when any of my vehicles need repairing, came to my rescue in this emergency situation. It was a great stress relief knowing I could depend on them to meet my vehicle repair needs. Thanks so much Justin Ryan & Jeff Colefield More

Thank You for the BEST SERVICE Received on October 17, 2018 I want to thank the Service Dept, but Specially, Mr. Carlos Santos Perez, for the great, excellent service that my husband and I received from him f I want to thank the Service Dept, but Specially, Mr. Carlos Santos Perez, for the great, excellent service that my husband and I received from him for the 25,000 mile new car service. Mr. Santos Perez was very helpful, attentive to every single detail in our visit/service. He was well informed and answered all our questions. Because we believe he is one of your best Toyota employees, in our opinion, Toyota should be very proud of having him as one of its employees. I sincerely hope this message is given to him, from us, and sincerely wish him all the best in his career. Thank You. (we are the owners of a 2017 Toyota Camry and a 2017 Toyota Tacoma, both bought at your delearship in 2017) More

From Good to BAD! I purchased a 4 runner from from this dealership and the experience was great. The salesperson and overall experience was truly good. However, I re I purchased a 4 runner from from this dealership and the experience was great. The salesperson and overall experience was truly good. However, I referred my daughter to them and the sales person, she also wanted a 4 runner. Not a good experience for my daughter, she was treated very poor. When the deal funded and she picked up the car they handed her the keys and said good-bye. She later found out she had no floor mats. and called them back and they said they were not included. My wife called the GM and after a long debate, she finally got them to give her the mats. When she picked them up, they were used and tattered and smelled really bad, they were obviously used. I cannot fathom that a dealership would run the risk of a bad experience over a set of $80 floor mats. I am perplexed and disappointed. My advice STAY AWAY FROM PAT LOBB TOYOTA. More

Car Purchase Comments: We recently purchased a 2018 RAV4 and were very happy and impressed with the customer service we received from George Mogollon (972-741-128 Comments: We recently purchased a 2018 RAV4 and were very happy and impressed with the customer service we received from George Mogollon (972-741-1284). He was very helpful, patient, knowledgeable, and a joy to work with. We can't thank him enough. We also received excellent service from Trey Jones in finance. Thank you! More

Dead Battery Tundra not start. Jump started. Justin Ryan/Service Mgr & Jeff Colefield/ Senior Master Tech at Pat Lobb Toyota worked me in..got new battery . Thanks Tundra not start. Jump started. Justin Ryan/Service Mgr & Jeff Colefield/ Senior Master Tech at Pat Lobb Toyota worked me in..got new battery . Thanks! More

Avoid this dealership I found a 2018 Toyota Camry on this company’s website that was listed at one price. I made it to the dealership and the car was listed at another pric I found a 2018 Toyota Camry on this company’s website that was listed at one price. I made it to the dealership and the car was listed at another price, higher price. The salesman was in total disbelief and stated he never known for the price to be so low on this particular vehicle. Fast forward, my husband and I were upside down on our current vehicle and was very well aware of that. We were willing to pay a higher monthly note because of this. We were even willing to put money down. This dealer didn’t want to honor the internet price of that car in which it was listed for and tried to pressure my husband and I into a much higher vehicle with a down payment of 4,500 down and a monthly note of 600, unheard of! Sad to say with a credit score pretty close to 800 we left the dealership and returned to Arkansas with no new vehicle. Since, we have visited another Toyota dealer and have been placed in a brand new 2018 Toyota Camry with zero dollars down and a reasonable monthly note. Don’t waste your time allowing this place run your credit or waste your time period! More

In and out of there with a car purchased in 3 hours! Stephen Brawner is a great sales person. He was VERY thorough in researching all the used cars on his lot that fit into my specifications and price r Stephen Brawner is a great sales person. He was VERY thorough in researching all the used cars on his lot that fit into my specifications and price range. He was never pushy and very patient in looking into all my questions. I would absolutely feel confident in going to him again in the future for any of my car buying needs, as well as recommending him to friends and family members. More

Amazing My service person, James, made me feel confident that I would get excellent service, checked on progress and updated. The waiting area and bathrooms w My service person, James, made me feel confident that I would get excellent service, checked on progress and updated. The waiting area and bathrooms were immaculate and everyone was pleasant. I highly recommend James. More

Salesman is awesome If you truly want an honest salesman which is hard to find go see Stephen brawner or Roberto Funes both are great. You have to tolerate the manager bu If you truly want an honest salesman which is hard to find go see Stephen brawner or Roberto Funes both are great. You have to tolerate the manager but that’s his job overall it was a good experience. They would match any other offer More

Maintenance on Tundra After interviewing the new Senior Service Advisor, Justin Ryan; I had him & Senior Certified Tech, Jeff Colefield service my Tundra. I have always us After interviewing the new Senior Service Advisor, Justin Ryan; I had him & Senior Certified Tech, Jeff Colefield service my Tundra. I have always used Jeff as my mechanic. Great Job! Andy S. More