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Pat Lobb Toyota of McKinney
McKinney, TX
5,469 Reviews
Pat Lobb Toyota is proud to be the recipient of 3 prestigious awards. Presidents Award-awarded for outstanding customer service, sales excellence, along with parts and service excellence. Board of Governors-Awarded to only 60 dealers in the country and Pat Lobb Toyota was the ONLY DFW dealer to be honored with this accolade. Presidents Cabinet-awarded to only 12 dealerships in the country, Pat Lobb Toyota is the ONLY DFW dealer to be awarded this accolade, EVER!
WE HAVE OVER 1,000 NEW AND PRE OWNED TOYOTAS, SCIONS, AND OTHER BRANDS IN STOCK AND AVAILABLE FOR IMMEDIATE SALE. COME BY OR CALL US AT 214-544-8696 TODAY! Pat Lobb Toyota of McKinney is proud to serve Dallas, McKinney, and surrounding areas. We are family owned and operated. If you are looking for a friendly No-Pressure environment, come to Pat Lobb Toyota of McKinney. We are easy to find, Conveniently located 20 minutes north of downtown Dallas. We strive to make buying a vehicle fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 6:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 6:00 AM - 3:00 PM
Sunday Closed
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Showing 5,469 reviews
April 22, 2019
Excellent service I trust my car service to only this dealership, Patt Lobb Toyota of Mckinney. They are courteous and professional. I know my car is in great hands. I trust my car service to only this dealership, Patt Lobb Toyota of Mckinney. They are courteous and professional. I know my car is in great hands. More
by TanyainTX
Employees Worked With
Seth
April 17, 2019
Excellant Service Team From the minute I drive up I was greeted immediately. The gentleman was very friendly he quickly got all my information and proceeded to grab the ser From the minute I drive up I was greeted immediately. The gentleman was very friendly he quickly got all my information and proceeded to grab the service Advisor Molly when I told him I had a appointment. She was great making sure my needs were taken care of. Thank you Service & cashier Team for making this a 10 experience. More
by Sb2019
Employees Worked With
Molly, Cashier,& very friendly young man greeted me didn't get his name.
April 16, 2019
Completed work as described and as quoted In my experience, Pat Lobb Toyota’s service center always completes maintenance and repairs per their stated timeline. If they say they’ll be done by In my experience, Pat Lobb Toyota’s service center always completes maintenance and repairs per their stated timeline. If they say they’ll be done by the end of the day, they’ll be done by the end of the day. More
by pcartwright
Employees Worked With
Parts Department
April 12, 2019
20k Oil change service Molly Stiles was my Service Advisor and she was great. She was very friendly, customer service was a 10 and she is very helpful and professional. The Molly Stiles was my Service Advisor and she was great. She was very friendly, customer service was a 10 and she is very helpful and professional. The service was done in a timely matter as I expected. I was very impressed. I will definitely return to Pat Lobb Toyota of Mckinny. Thank you Molly. More
by Rafael Andrade
Employees Worked With
Molly Stiles in Service
April 05, 2019
Great Experience Buying Pre-Owned Saw a 2017 Camry Hybrid on their website and decided to go take a look. Todd Price greeted us and let us spend as much time as we wanted looking over Saw a 2017 Camry Hybrid on their website and decided to go take a look. Todd Price greeted us and let us spend as much time as we wanted looking over the car and taking it for a test drive. We asked to drive a couple of the other cars they had available just to make sure we were getting what we wanted (my wife had a previous model Camry Hybrid). We drove a new Prius and decided we liked the Camry better. They were always straight forward and minimal car dealer bs. We were able to come to an agreement and Todd sent us over to Joe in Finance. Since we were paying cash and didn't need financing I expected this to go very quickly and it did. Joe asked us if we wanted an extended warranty and we declined. That was it, no hounding for glass etching, fabric protector, rust coating ect. We signed the papers and were out of there in minutes. Thanks Todd and Joe for the pleasant car buying experience. I can recommend Toyota and McKinney and Todd Price. More
by Roblitespeed
Employees Worked With
Todd Price
March 15, 2019
Great customer experience! Justin took great care of this vehicle and setting up the recall repairs on my second vehicle. He made it all seamless with a shuttle ride to pickup t Justin took great care of this vehicle and setting up the recall repairs on my second vehicle. He made it all seamless with a shuttle ride to pickup the second car while the first was being serviced. Excellent customer service. More
by JoeCoolOSU
Employees Worked With
Justin Ryan
March 15, 2019
Loyal Customer I’ve been Toyota Pat Lobb of Mckinney‘s customer since 2014 and I’m happy doing business with them. Friendly staff, fast service and they’re willing t I’ve been Toyota Pat Lobb of Mckinney‘s customer since 2014 and I’m happy doing business with them. Friendly staff, fast service and they’re willing to find a way to help my needs. More
by Mommy Be
March 14, 2019
The best! Always gracious, never scary or intimidating. Coffee, lovely surroundings, ( very green), always friendly. Joel Casper is a jewel! Would not go to an Always gracious, never scary or intimidating. Coffee, lovely surroundings, ( very green), always friendly. Joel Casper is a jewel! Would not go to any other Toyota dealer! More
by vikkitreadway@att.net
Employees Worked With
Joel Casper
March 14, 2019
No Customer Support After the Vehicle has been Purchased My mother purchases a used Dodge Grand Caravan from Pat Lobb in January. Do not expect them to provide good customer service after the close of the sa My mother purchases a used Dodge Grand Caravan from Pat Lobb in January. Do not expect them to provide good customer service after the close of the sale. They show no support or care for a recent customer. She was told at that time in January that when the license plates came in, they would install them. I called to setup a time to have the plates installed explaining it was a Dodge Grand Caravan without a front bracket. They said to come through service that it wouldn't be a problem. When I arrived at service, they said the plates couldn't be installed without a bracket so I was sent to parts. The person in parts laughed and said this was a Toyota dealer, and I'd have to get the bracket through used car sales. The used cars department just told me I didn't need a bracket and to come back to the service department. Terrible customer service, and I still don't have my license plates installed. No one can get on the same page and agree whether they can or will help resolve this situation. More
by jwf0285
Employees Worked With
Parts Department
March 13, 2019
A satisfied customer I had a great first experience here today. I definitely recommend others to go here. Great friendly staff and great work! I will be going back for all I had a great first experience here today. I definitely recommend others to go here. Great friendly staff and great work! I will be going back for all my services. More
by vsmithtoy
Employees Worked With
Joshua
