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Pat Lobb Toyota of McKinney

McKinney, TX

4.9
5,469 Reviews
Pat Lobb Toyota is proud to be the recipient of 3 prestigious awards. Presidents Award-awarded for outstanding customer service, sales excellence, along with parts and service excellence. Board of Governors-Awarded to only 60 dealers in the country and Pat Lobb Toyota was the ONLY DFW dealer to be honored with this accolade. Presidents Cabinet-awarded to only 12 dealerships in the country, Pat Lobb Toyota is the ONLY DFW dealer to be awarded this accolade, EVER! WE HAVE OVER 1,000 NEW AND PRE OWNED TOYOTAS, SCIONS, AND OTHER BRANDS IN STOCK AND AVAILABLE FOR IMMEDIATE SALE. COME BY OR CALL US AT 214-544-8696 TODAY! Pat Lobb Toyota of McKinney is proud to serve Dallas, McKinney, and surrounding areas. We are family owned and operated. If you are looking for a friendly No-Pressure environment, come to Pat Lobb Toyota of McKinney. We are easy to find, Conveniently located 20 minutes north of downtown Dallas. We strive to make buying a vehicle fun!
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3350 South Central Expressway

McKinney, TX

75070

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Showing 5,469 reviews

May 20, 2019

Great servive Pat Lobb Toyota has always given me great service. Always let me know if the service might take a little longer than planned and made sure I understoo More

by Nerf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Funes
Jun 13, 2019 -

Pat Lobb Toyota of McKinney responded

Hi Nerf. Our advisors will always communicate with our guests to inform them of the process being taken place, estimated time frame, and suggestion of what will be needed for future servicing. We greatly appreciate you taking notice and the compliment. Thank you for the five stars!!

May 19, 2019

Made My wife so happy! Drove from Shreveport Louisiana to get a new Sienna from Mr Bill Jenkins. He had everything ready for my wife. The complete process was so nice. My More

by jlane1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2019 -

Pat Lobb Toyota of McKinney responded

Hi Jlane1976. Love this review!! Bill is an outstanding guy and always does what he can to make the car buying process go smooth. Thank you for taking the trip to visit our dealership and this exceptional five star review!

May 13, 2019

Satisfaction This was my first visit to Pat Lobb's for service and was very happy with the experience. Will definitely be back for future service needs. More

by jgrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
Jun 13, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you Jgrider for this five star review. Welcome to the Pat Lobb Family!

May 10, 2019

Service staff are amazingly consistent. Prompt service helps A special family owned dealership that rewards staff based on service. Nicely done and so consistent at every level. A joy to travel the extra miles f More

by Waterdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
Jun 13, 2019 -

Pat Lobb Toyota of McKinney responded

What an amazing five star review! Yes we sure are a family owned business, and our guests are also a part of the family. Thank you for choosing us for your servicing and driving that extra mile!

May 09, 2019

Excellent and reliable service I wouldn’t take my 4 Runner anywhere else other than Pat Lobb Toyota. They are very professional, kind and very considerate. Service Dept. is just the More

by Granny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Spence
Jun 13, 2019 -

Pat Lobb Toyota of McKinney responded

Hi Granny! Thank you so very much for this wonderful five star review and choosing us for your servicing! We appreciate you!

May 07, 2019

Bad service Worst customer service on trying to buy a truck. Don’t go they will waste ur time. I will never go back there again period More

by cmossdrums
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know the name
Jun 13, 2019 -

Pat Lobb Toyota of McKinney responded

Cmossdrums, we apologize that you had bad experience with us. We pride ourselves in providing great customer service and assisting our guests the best we can. Please contact one our Sales Managers to discuss your concern.

May 07, 2019

Service center is great! As a woman, you never know what you will get at a car service center, but Justin at Pat Lobb Toyota is better than great, he is trustworthy! More

by ToniA23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 13, 2019 -

Pat Lobb Toyota of McKinney responded

ToniA23, this is a fantastic review for woman all around. Justin has been with us for many years and he is absolutely amazing. He listens, understands, and communicates thoroughly. He's just an all around great guy! Thank you for this wonderful five star review!

May 01, 2019

Ask for Selena, she cares for her customers Had service done, parts and received lic plates...ask for Selena Hann she cares about YOU. Had car done while I waited and was in and out. More

by Kevlau99!
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Selena Hann
Jun 13, 2019 -

Pat Lobb Toyota of McKinney responded

Kevlau99, isn't Selena just wonderful!?! We are very proud to have her a part of our Service team. Thank you for this wonderful five star review and expressing your experience.

April 27, 2019

Good service Great place for an oil change. Team did a great job and were quick to satisfy me as a customer. I would highly recommend Toyota of McKinney. More

by leonidr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon-Paul, Eric Trejo
Jun 13, 2019 -

Pat Lobb Toyota of McKinney responded

Hi Leonidr. Thank you for this great five star review! We have put into place a new process to take our high volume guests time into consideration. We appreciate you taking notice!

April 25, 2019

Lack of discloser I worked a deal over the phone with the sales guy. The finance department ran my credit had everything worked out. Arrived at the dealership to sign More

by whitson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None of the listed employees
Jun 13, 2019 -

Pat Lobb Toyota of McKinney responded

You are absolutely right, we should have conveyed that in advance. Our sincerest apologies that did not happen, will revisit this topic with the team to make sure this does not happen again. Thank you so much for your business. -Faz

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