Pat Lobb Toyota of McKinney

Excellent selection and costomer relations. They made me fe Everyone was so friendly and helpful. Wasnt sure what I was going to buy when I walked in, but they took time with me, and made sure I was happy when Everyone was so friendly and helpful. Wasnt sure what I was going to buy when I walked in, but they took time with me, and made sure I was happy when I left. Love my new Tundra More

Excellent GM I have had the pleasure of doing business with Rusty for many years. Very honorable man. Great service too! Definitely recommend Rusty and this deal I have had the pleasure of doing business with Rusty for many years. Very honorable man. Great service too! Definitely recommend Rusty and this dealership. More

Best Experience our Dealer was so very helpful! I was able to a full on experience and I enjoyed getting my first car at such young age! our Dealer was so very helpful! I was able to a full on experience and I enjoyed getting my first car at such young age! More

Service Does Not Stand Behind the Products They Sell I bought my 2015 Camry here and mostly serviced it here as well, and my experience until this week was good. However, a service issue with my tires th I bought my 2015 Camry here and mostly serviced it here as well, and my experience until this week was good. However, a service issue with my tires this week makes me never want to go back as I don’t feel that they stand behind the products they recommended and sold to me. 2 years ago, I bought 4 new 45k mike tires from the dealership. While getting gas a few days ago, I noticed significant wear after only 20k miles. I brought it in and was told that there was nothing they could do for me. The alignment was done at the time of the tire installation, and they were rotated after 10k miles. All I wanted was partial credit towards the purchase of new tires because I did not get the expected 45k miles of use. Because the tires were not rotated every 5k miles, I was told by the service manager (David J, I think) that “I didn’t hold up my end of the warranty agreement” and that his hands were tied. I don’t believe that I made an unreasonable request, but I do believe their response was unacceptable. As such, I cannot recommend their service department as they were unwilling to do the right thing in this situation, and I don’t believe that they will stand behind the products and services they sell if you have a problem. I have decided to vote with my feet and my wallet and take my business elsewhere, and I would recommend others be very cautious when dealing with this dealership. More

Honest people and great deals. Superb follow through Wonderful guy to do business with. Followed Rusty from Atlanta to Dallas. Rusty truly takes care of his customers and follows through on his commitme Wonderful guy to do business with. Followed Rusty from Atlanta to Dallas. Rusty truly takes care of his customers and follows through on his commitments .. great folks. More

Great service! Tony B was professional, sincere and very knowledgeable about his inventory. He’s a great representative for this dealership. 5 Stars for Tony and Sa Tony B was professional, sincere and very knowledgeable about his inventory. He’s a great representative for this dealership. 5 Stars for Tony and Sam More

Flawless experience. We had a flawless experience. Tony was on top of everything! Definately would highly recommend the dealership and Tony Bailey! Matt in Finance was ve We had a flawless experience. Tony was on top of everything! Definately would highly recommend the dealership and Tony Bailey! Matt in Finance was very nice and very efficient. More

Purchase of a 2019 Highlander Limited August 3, 2019 On August 3, 2019 I purchased a new 2019 Highlander Limited from Toyota of McKinney. The sales person Erald Kuqi was great. He worked with me through On August 3, 2019 I purchased a new 2019 Highlander Limited from Toyota of McKinney. The sales person Erald Kuqi was great. He worked with me through several days of deciding on the model that was right for me without pressure. He exhibited a thorough understanding of the features of the vehicles being considered and was professional at all times without the pressure that one often feels in buying vehicles. He was responsive to my requests for information even on his days off. I give him the highest possible rating. In addition, the Finance Manager, Matt Jirani closed the purchase being very accommodating and thorough in working through the transaction with me. He answered questions in detail and both Matt and Erald were very helpful in giving me confidence that the Dealership would make the future ownership of the 2019 Highlander Limited a good experience. More

Tony Superman Bailey He has no kryptonite. We felt helpless and Tony shed light and hope on our situation. My brother from another mother. He was straight forward, QUICK, He has no kryptonite. We felt helpless and Tony shed light and hope on our situation. My brother from another mother. He was straight forward, QUICK, and friendly! More

Excellent Service Quickly greeted by friendly service advisor - reviewed steps that would be taken during the service. Kept me updated on the process. Service was qui Quickly greeted by friendly service advisor - reviewed steps that would be taken during the service. Kept me updated on the process. Service was quick and thorough! More