Pat Lobb Toyota of McKinney

Effortless and Rewarding Experience I had an amazing experience at Pat Lobb Toyota of McKinney. I attempted to purchase a vehicle elsewhere but was really upset about the level of servi I had an amazing experience at Pat Lobb Toyota of McKinney. I attempted to purchase a vehicle elsewhere but was really upset about the level of service that I experienced. I decided not to purchase with them. I expressed my concerns to the Tucker at the beginning of our conversation. Tucker was professional and he listened to me and assured me that the process would be an easy one. It was a rewarding, extraordinary and comfortable experience. I didn't feel hustled or handled because I was a woman. I am so happy that my chat with the website person led me to Tucker. I am so happy that I purchased a car from the dealership because of Tucker. I have to appreciate Matt Jirani as well. He was patient and accommodating through the entire process. Heartfelt, thank you gentlemen! More

Quick and easy The service department got me in right on time for my 3pm appointment and had me ready to go in a little less than the hour I was expecting. No compla The service department got me in right on time for my 3pm appointment and had me ready to go in a little less than the hour I was expecting. No complaints at all and my service advisor was friendly and helpful. Thanks to Tammy. More

Professional Service Tammy Mitchell is a very accommodating Service Advisor, and through in providing my service needs. Very pleasant experience. Pat Lobb’s Toyota of McK Tammy Mitchell is a very accommodating Service Advisor, and through in providing my service needs. Very pleasant experience. Pat Lobb’s Toyota of McKinney is devoted to providing exemplary customer service from sale to service. More

Issues with finance department Abraham, Steve and Bill were wonderful and helpful. Never bought a care before and they made me feel very comfortable! However, ow having some issues Abraham, Steve and Bill were wonderful and helpful. Never bought a care before and they made me feel very comfortable! However, ow having some issues with through the finance office because, according to the credit union all paperwork could have been done at dealership, but because of the process the finance guy chose make, we are now having a very long paperwork process with our credit union. More

Excellent Customer Greeted promptly and escorted to salesman To y “Superman” Bailey, with whom we had an appointment. Shortly after, Thomas “Spike” Lipscomb introduced h Greeted promptly and escorted to salesman To y “Superman” Bailey, with whom we had an appointment. Shortly after, Thomas “Spike” Lipscomb introduced himself. We were treated with professionalism and respect. I told them I would not be there all day. The truck I asked about was waiting for me to test drive. I walked past a different color Tundra. Tony was accommodating and quickly responded to my change of mind. I drove off in my new 2020 Toyota Tundra in Quicksand color in about three hours! Awesome thank you “Superman” and “Spike”. More

Sequoia. Patrick was very friendly, he was patient and explained everything in detail. He helped me make my purchase very smoothly. Highly recommended. Best Be Patrick was very friendly, he was patient and explained everything in detail. He helped me make my purchase very smoothly. Highly recommended. Best Best experience. More

Service Loved Joel Casper he is phenomenal and I would easily work with him again. He was very courteous and not pushy at all like other dealership workers ca Loved Joel Casper he is phenomenal and I would easily work with him again. He was very courteous and not pushy at all like other dealership workers can be. More

Job well done Tony is very kind, very outgoing and great with customers. Loved how awesome he takes care of his customers, he personally helped me get a 2019 Toyota Tony is very kind, very outgoing and great with customers. Loved how awesome he takes care of his customers, he personally helped me get a 2019 Toyota Tacoma. If your ever looking to buy or trade go to tony. The true superhero. More

Recall Repair on 2013 Toyota Camry Took my now 6 yr old Camry in because the transmission was shuttering. Even though it’s over 100k miles there was a recall so the repair was free. Sta Took my now 6 yr old Camry in because the transmission was shuttering. Even though it’s over 100k miles there was a recall so the repair was free. Staff could not have been nicer, especially Tammy in service. She rocked! More

Best First time car buying experience! We were first time car buyers and were dealt with honestly and treated well by Mel Williams. He went above and beyond to find us the car we needed for We were first time car buyers and were dealt with honestly and treated well by Mel Williams. He went above and beyond to find us the car we needed for our growing family and has answered any and all questions we have asked him! He went beyond what was asked of him to make sure we were taken care of and even put in extra time for us. He made sure he was available when we needed him and all of our questions were dealt with promptly and efficiently. Andres was so helpful from a financial point of view, really appreciated the time he took with us. He didn't short change us, but went through all avenues to find us a deal that worked for us. Overall very pleased with the entire experience and will recommend to everybody we know. More