Pat Lobb Toyota of McKinney

Very nice experience I had very poor experience with Toyota of Plano in the previous interactions so was concerned using Toyota again, the McKinney dealership and George w I had very poor experience with Toyota of Plano in the previous interactions so was concerned using Toyota again, the McKinney dealership and George where a huge surprise. The experience was very positive with no pressure and honest dealing. Thank you for changing my view of Toyota's customer service and appreciation. Looking forward to dealing with you again when our lease expires early next year. Sincerely, Eli and Anne More

Great Customer Service This is been the best Toyota I’ve ever had maintenance or jobs done on my vehicle Justin goes way beyond helpful everyone there is friendly and Patien This is been the best Toyota I’ve ever had maintenance or jobs done on my vehicle Justin goes way beyond helpful everyone there is friendly and Patient I’ve never had to be waiting for any long periods of time for anything to be done this place is awesome Also Tammy is such a gracious and conscientious person. She picked up where Justin left off without skipping a beat. They are both awesome! More

It was very good George treated me with respect and answered all my questions that I had. I felt that he was being very honest and that is why I came back and traded m George treated me with respect and answered all my questions that I had. I felt that he was being very honest and that is why I came back and traded my 2014 van for a Rav 4. My son also was impressed with him and he bought a Rav 4 from him. More

Above and beyond! I brought my 2016 Rav 4 in for 50,000 mile service today. Tammy was my service advisor and she explained in detail what was needed, what was covered, I brought my 2016 Rav 4 in for 50,000 mile service today. Tammy was my service advisor and she explained in detail what was needed, what was covered, and not covered and the cost...no surprises. I had some minor issues with my front bumper that I showed Tammy and she got those things taken care of as well! The cheery on the top of this experience was the service attendant whose name I can not recall (unfortunately) took the time to fix my somewhat mangled front license plate and put a license plate bracket around it to protect it from further damage. Like I said above and beyond service! More

Was great My car was towed in because nothing was working. They checked it over and found the problem and took care of it. I thought it wails be more than a da My car was towed in because nothing was working. They checked it over and found the problem and took care of it. I thought it wails be more than a day to get it back but it only took about2 1/2 hours and running like new More

New car lease I visited Pat Lobb Toyota of McKinney after my car was totaled in an accident. From the moment I met Mr. George Mogollon , the Sales Associate, I kne I visited Pat Lobb Toyota of McKinney after my car was totaled in an accident. From the moment I met Mr. George Mogollon , the Sales Associate, I knew I found someone to explain my options and help me find just the right car. I have thoroughly enjoyed driving my new car every day. I am so thankful for all the customer service I have received for the past 2-1/2 years from Pat Lobb Toyota. More

Quick and easy transaction! I had leased a vehicle a few years ago. When the lease was over I contacted George Mogollon to turn the car back in and was not planning on purchasing I had leased a vehicle a few years ago. When the lease was over I contacted George Mogollon to turn the car back in and was not planning on purchasing or leasing anytime soon. But after working with George and his associate Rodney, I was convinced that another Toyota would suit me. I had plenty of questions but they had answers for me every step of the way. Great customer service. I'm very happy with my new lease. More

Good customer service Justin provided exceptional customer service. I was pleased with his candor and honesty. He did not use any scare tactics and just presented the facts Justin provided exceptional customer service. I was pleased with his candor and honesty. He did not use any scare tactics and just presented the facts. This helped me make the decision on which service to have performed. More

Excellent Customer Experience Hasan has shown excellent customer experience throughout the process of purchasing a vehicle. His experience has helped me understand a variety of ite Hasan has shown excellent customer experience throughout the process of purchasing a vehicle. His experience has helped me understand a variety of items within the vehicle. I would again love to work with Hasan at Toyota as I’ve become a loyal customer. More

Best Sales and Service I have had the pleasure of working with George Mogolan thru three leases at Pat Lobb Toyota. I’ve not met a more honest car salesman than George. He t I have had the pleasure of working with George Mogolan thru three leases at Pat Lobb Toyota. I’ve not met a more honest car salesman than George. He takes time to ensure the customer’s needs are met. In my case, my wife has MS and can’t get into or out of a vehicle unassisted. George recommended the Camry and it has met all of our transportation needs. George is extremely patient and takes the time necessary to satisfy all of my questions. I see George as a friend and will always go to him for our transportation needs More