Pat Lobb Toyota of McKinney

Was great My car was towed in because nothing was working. They checked it over and found the problem and took care of it. I thought it wails be more than a da My car was towed in because nothing was working. They checked it over and found the problem and took care of it. I thought it wails be more than a day to get it back but it only took about2 1/2 hours and running like new More

New car lease I visited Pat Lobb Toyota of McKinney after my car was totaled in an accident. From the moment I met Mr. George Mogollon , the Sales Associate, I kne I visited Pat Lobb Toyota of McKinney after my car was totaled in an accident. From the moment I met Mr. George Mogollon , the Sales Associate, I knew I found someone to explain my options and help me find just the right car. I have thoroughly enjoyed driving my new car every day. I am so thankful for all the customer service I have received for the past 2-1/2 years from Pat Lobb Toyota. More

Quick and easy transaction! I had leased a vehicle a few years ago. When the lease was over I contacted George Mogollon to turn the car back in and was not planning on purchasing I had leased a vehicle a few years ago. When the lease was over I contacted George Mogollon to turn the car back in and was not planning on purchasing or leasing anytime soon. But after working with George and his associate Rodney, I was convinced that another Toyota would suit me. I had plenty of questions but they had answers for me every step of the way. Great customer service. I'm very happy with my new lease. More

Good customer service Justin provided exceptional customer service. I was pleased with his candor and honesty. He did not use any scare tactics and just presented the facts Justin provided exceptional customer service. I was pleased with his candor and honesty. He did not use any scare tactics and just presented the facts. This helped me make the decision on which service to have performed. More

Excellent Customer Experience Hasan has shown excellent customer experience throughout the process of purchasing a vehicle. His experience has helped me understand a variety of ite Hasan has shown excellent customer experience throughout the process of purchasing a vehicle. His experience has helped me understand a variety of items within the vehicle. I would again love to work with Hasan at Toyota as I’ve become a loyal customer. More

Best Sales and Service I have had the pleasure of working with George Mogolan thru three leases at Pat Lobb Toyota. I’ve not met a more honest car salesman than George. He t I have had the pleasure of working with George Mogolan thru three leases at Pat Lobb Toyota. I’ve not met a more honest car salesman than George. He takes time to ensure the customer’s needs are met. In my case, my wife has MS and can’t get into or out of a vehicle unassisted. George recommended the Camry and it has met all of our transportation needs. George is extremely patient and takes the time necessary to satisfy all of my questions. I see George as a friend and will always go to him for our transportation needs More

Purchased used car- not rushed but done in record time! After seeing a used car online one night, I called early the next morning and made an appt within the hour. Ariel answered my call quickly and profess After seeing a used car online one night, I called early the next morning and made an appt within the hour. Ariel answered my call quickly and professionally and assigned Bobby as my sales associate. Bobby was waiting for me with the car pulled up when I arrived an hour later. Bobby was knowledgeable about the vehicle and had the car fax ready and had reviewed it as well as spoken with the service department who cleared the vehicle for sale on a trade in. He pulled the work order for my review. Bobby went over everything in detail And answered all my questions. Once I said let’s buy it, Bobby had already put the finance guy Mike in cue. So from the time I initially CALLED inquiring about the car, to the time I was HOME with the NEW CAR, was 5 hours - and I’m 45 miles from the dealership! And Bobby even delivered the car to my house for me! Many thanks. More

First New Car Ever I never thought I would own a new car. I've always had to purchase used cars. I went in to purchase a new car and was able to lease a new car. For the I never thought I would own a new car. I've always had to purchase used cars. I went in to purchase a new car and was able to lease a new car. For the first time in my life I am driving a brand new car! More

Great Experience at Toyota George was a wonderful salesperson. He talked with us about what we wanted. All of our questions were answered. There was no pressure to buy, just George was a wonderful salesperson. He talked with us about what we wanted. All of our questions were answered. There was no pressure to buy, just letting us know that he and the dealership would do whatever possible to help us find the vehicle that best suited our needs. We found a Toyota Rav4 in red that was perfect for me. Brenda More

Toyota Sienna 34,000 mile service Toyota did a great job of scheduling an appointment with short notice on Labor Day. We had trouble with a dead battery and were due for scheduled main Toyota did a great job of scheduling an appointment with short notice on Labor Day. We had trouble with a dead battery and were due for scheduled maintenance. Tire rotation, all system check and battery replacement were all done within the estimated two hours while I waited. More