Pat Lobb Toyota of McKinney

Great Service Representative/ Molly Stiles Molly took the time to listen to my service needs and documented my issues which were all addressed by early afternoon. Parts Department researched bo Molly took the time to listen to my service needs and documented my issues which were all addressed by early afternoon. Parts Department researched both my paint color and previously ordered parts in a very short time. More

excellent sales experience Jhonalou was very helpful, explaining the various options and features then moving thru the sales process with a pleasant and efficient manner. The a Jhonalou was very helpful, explaining the various options and features then moving thru the sales process with a pleasant and efficient manner. The after sale experience was equally good. Very helpful in getting me information on the various add-ons (like Kahu) and features (Entune, Safety sense, etc). All in all, an excellent sales experience. More

Fast and friendly Jon Paul Nimmons is a great service advisor, getting me in and out with an oil change in 20 min!, I love the friendly atmosphere, thank you Jon Paul Nimmons is a great service advisor, getting me in and out with an oil change in 20 min!, I love the friendly atmosphere, thank you More

Amazing Experience Diane and Ariel were already waiting for me along with the prospect car when I arrived at the dealership. From there is was a fantastic turn of event Diane and Ariel were already waiting for me along with the prospect car when I arrived at the dealership. From there is was a fantastic turn of events because I just went to see it and I ended up buying it 😊 Dam (loan department) was fantastic and made it all happened. I like very much how approachable and friendly the all were, and very professional.I've worked in customer service for 11 years, I know I good service when I experience one. Best part is when all was set and done and I called my daughter to come and pick me up and give her the surprise, they all came out to surprise her and the car all serviced on and perfect for the reveal. Needless to say, she was static and still is. Thanks all for making this special moments for my baby, a magical one. God bless you all. GSerratti More

Service Department Just came in for a routine service and state inspection. My Service Advisor, Dylan Bacon, got my vehicle in and out in less than an hour. I apprecia Just came in for a routine service and state inspection. My Service Advisor, Dylan Bacon, got my vehicle in and out in less than an hour. I appreciate it when people respect my time. Thanks More

Great Experience My wife and I had been shopping around for a Toyota Highlander for the past month. Just out of the blue I contacted Toyota of McKinney and was fortuna My wife and I had been shopping around for a Toyota Highlander for the past month. Just out of the blue I contacted Toyota of McKinney and was fortunately put in touch with Tony. I am a haggler when it comes to. At shopping. I truly didn’t think Tony could meet my needs. However, “Superman” Tony came through. We haggled in a friendly way and he came through for me. I highly recommend the dealership and Tony Bailey for all of your Toyota needs. My wife loves her Highlander. More

First time buyer! Great Experience. Worked with Duane May and would highly recommend him to anyone looking for a new or used car. It was my first time purchasing a car through a dealersh Worked with Duane May and would highly recommend him to anyone looking for a new or used car. It was my first time purchasing a car through a dealership and it was a super easy and pain free experience. Everyone I met with worked with me to explain all my options and was really friendly. More

Alway a Great Experience at Pat Lobb I have nothing but great things to say about Pat Lobb's Toyota. I'm a diehard Toyota fan and have purchased 4 Toyota's in the past 18 months from Pat I have nothing but great things to say about Pat Lobb's Toyota. I'm a diehard Toyota fan and have purchased 4 Toyota's in the past 18 months from Pat Lobb. Two for kids one for the wife and mine. Each time I've dealt with the same salesperson Rodney Bradley. Rodney goes the extra mile, listens to what we're looking for and finds the perfect match. His homemade cookies and brownies are excellent as well!! You can always count on a sugar boost when working with Rodney. Chris Conroy, the used car manager is easy to work with and made my first vehicle trade-in a no-hassle deal. Sam in finance was quick and we were out the door in no time. My wife has been bringing her Rav4 for routine maintenance and likes the friendly responsive and excellent service she receives. More

Pat Lobb’s Toyota of McKinney - Great place to buy a car! I was really dreading purchasing a new car based on past experience; however, Thomas (Spike) Lipscomb and Abraham Cisneros made the experience much be I was really dreading purchasing a new car based on past experience; however, Thomas (Spike) Lipscomb and Abraham Cisneros made the experience much better. I had in mind to purchase a used car with low mileage but Spike and Abe were able to get me into a new car with minimal difference on my payments. There was very little back and forth to workout the details, which was much appreciated. I would recommend Toyota of McKinney, especially Abe Cisneros and Spike Lipscomb! More

2017 RAV4 Hybrid purchase We previously owned a 2016 model which was destroyed in an accident in Austin TX and we knew we wanted another. After looking for a few days were fou We previously owned a 2016 model which was destroyed in an accident in Austin TX and we knew we wanted another. After looking for a few days were found one online at Pat Lobb Toyota in McKinney. Our inquiry about it led us to Tucker Hardaway where we inquired about it's condition and price. In comparing the vehicle to one at a different dealership in Houston, Tucker took the time to research the other vehicle and was able to point out the differences between them which easily explained the price difference. Plus he pointed out that his car was a 1 owner with full service records at his dealership. So, I caught a plane to Dallas and a cab to McKinney and bought the RAV4. The dealership visit was pleasant and the facility was very nice. Tucker went over the vehicle in detail, especially pointing out the difference between our old vehicle and the new one which was really good. He has mechanical repair experience which was a plus since he was better able to explain how various parts of the RAV4 work. All in all, I was very pleased with the experience and highly recommend Tucker and Pat Lobb Toyota to anyone looking for a vehicle. Ron Manfredi More