Pat Lobb Toyota of McKinney

Issues with finance department Abraham, Steve and Bill were wonderful and helpful. Never bought a care before and they made me feel very comfortable! However, ow having some issues Abraham, Steve and Bill were wonderful and helpful. Never bought a care before and they made me feel very comfortable! However, ow having some issues with through the finance office because, according to the credit union all paperwork could have been done at dealership, but because of the process the finance guy chose make, we are now having a very long paperwork process with our credit union. More

Job well done Tony is very kind, very outgoing and great with customers. Loved how awesome he takes care of his customers, he personally helped me get a 2019 Toyota Tony is very kind, very outgoing and great with customers. Loved how awesome he takes care of his customers, he personally helped me get a 2019 Toyota Tacoma. If your ever looking to buy or trade go to tony. The true superhero. More

Recall Repair on 2013 Toyota Camry Took my now 6 yr old Camry in because the transmission was shuttering. Even though it’s over 100k miles there was a recall so the repair was free. Sta Took my now 6 yr old Camry in because the transmission was shuttering. Even though it’s over 100k miles there was a recall so the repair was free. Staff could not have been nicer, especially Tammy in service. She rocked! More

Best First time car buying experience! We were first time car buyers and were dealt with honestly and treated well by Mel Williams. He went above and beyond to find us the car we needed for We were first time car buyers and were dealt with honestly and treated well by Mel Williams. He went above and beyond to find us the car we needed for our growing family and has answered any and all questions we have asked him! He went beyond what was asked of him to make sure we were taken care of and even put in extra time for us. He made sure he was available when we needed him and all of our questions were dealt with promptly and efficiently. Andres was so helpful from a financial point of view, really appreciated the time he took with us. He didn't short change us, but went through all avenues to find us a deal that worked for us. Overall very pleased with the entire experience and will recommend to everybody we know. More

Scheduled maintenance I called early am and was able to get an appointment the same day. I was met at the service entrance within a few short minutes. I asked for my normal I called early am and was able to get an appointment the same day. I was met at the service entrance within a few short minutes. I asked for my normal service associate, Molly, and she came out within a couple minutes. We discussed what needed to be done and she directed me to wait inside. She would find me when my vehicle was ready. When she found me, she explained what was done and answered all my questions. The paper work was Already done and I was free to leave. She was very professional and thorough. I never felt rushed. it is nice to feel like a valued customer. Thank you! More

Always a pleasure I’ve had nothing but good experiences with Pat Lobb’s Toyota for the past two years. I bought a 2017 Toyota Tacoma there. The experience with sales an I’ve had nothing but good experiences with Pat Lobb’s Toyota for the past two years. I bought a 2017 Toyota Tacoma there. The experience with sales and service have all been good More

honest deals this is my second new car purchase from Pat Lobb toyota. i'll keep coming back and referring family and friends. honest and professional culture this is my second new car purchase from Pat Lobb toyota. i'll keep coming back and referring family and friends. honest and professional culture More

Great customer service I appreciated the help finding what I was looking for in the amount of time that it took no regrets choosing toyota to help me. I appreciated the help finding what I was looking for in the amount of time that it took no regrets choosing toyota to help me. More

From the moment we arrived and met Tony, we were treated with outstanding care and customer service! No pressure or wasting our time, just finding out our needs and meeting them with courtesy and professio with outstanding care and customer service! No pressure or wasting our time, just finding out our needs and meeting them with courtesy and professionalism. I now call Tony every time I’m looking for a vehicle. More